The location was fantastic..room perfect in size..comfy beds and pillows..breakfast spectacular and the smiley lady who served breakfast wonderful.

The lady who checked us in on the 7th October at 11 am was DOWNRIGHT RUDE!!..I understand it was early and the room wasn't ready but there is a nice way to explain that!!!..also we had a confirmation for a twin room from booking .com as I was traveling with my sister and she had us down for a double room ..i showed her the confirmation and she started raising her voice!..was not impressed at all and this woman has put me off staying here again. Everything else was great!!! Even the lady in the evening at reception was so nice.

Breakfast was very good - a good selection of products, and a machine for pressing orange juice A very central location but just off onto a back street, so noise from the street was minimal The air-conditioning was welcome - effective, but without being noisy or overly chilly You can hire bikes for free - we didn’t, but the option is there Within easy reach of public transport, and only about 15 minutes’ walk from the central station Big TV, reasonable Wi-Fi

The beds (2x single) are small and hard - woke up with a sore back every morning The breakfast is free, but included as a cost item on the invoice - so not free really, more ‘compulsory’ The hotel is overpriced for what it is (= very basic) - although I suppose that’s because of the central location The bath products were in big bottles secured to the wall several feet up. Fine for showers, absolutely hopeless for baths One pair of slippers between two people, and wooden floors Small room, nowhere to place open cases comfortably

Location of the hotel is great. Minute walk away from Maria Platz and centrally accessible to a lot of places. Less than five minute walk from a number of places of interest. Liked the breakfast too. Dezorti and Teti at the front desk are awesome and they need a special mention. Staff like these will make customers come back to the property.

Beware of rooms downstairs. They are right next to a by lane and it could get noisy in the night.

Liked the location (close to everything in the old town and more), staff were polite & welcoming, beds were comfy, room was clean and large. The room was like a suite - 1 bedroom with 2 double beds & tv, a kitchen, fridge with complimentary beer, coke and water, lounge area with a tv, a space with a desk, dining table. Spacious. Breakfast was great and covered everything including a variety of breads and milks. Breakfast staff were also very attentive and assisted with hot drinks to the table. We had been travelling for a month so it was nice to have a comfy lounge and a kitchen with complimentary drinks, a lovely breakfast that was centrally located for restaurants, old town, markets, walking tours and great shopping areas.

After the elevator took us to the highest point, we then had to lift and manoeuvre our heavy suitcases and hand luggage up another 15 steps - not good for over 60's with bad backs. Not practical to give guests steps when they are staying for just one night. Although staff were polite, assistance would have been welcomed. The room was nice although the ceiling was sloped and we had to be careful. However, we would definitely stay again but would try another room.

Excellent location, comfortable in general and good breakfast.

The dining room staff (breakfast), very attentive and cordial but the reception staff, limit themselves to coldly doing their jobs, with an absolute lack of empathy. Parking too expensive

The hotel was very clean, responsive when the AC broke and helpful in finding the subway routes for our next trip. Most of all the free breakfast was superb and we got there a bit later than others. Mini fridge was complementary , vending machine was reasonable and affordable.

The property was hard to find. GPS got us close but it was down the alley. There was only a hotel sign visible from the cross street and it did not resemble the photos until you were heading into the door. Later we saw a Mecure Hotel sign from the cross street but it was up high.

The location is excellent, right in the centre of the Altstadt, everywhere is within easy walking distance. Hotel is a good 3-star hotel. The breakfast is excellent. A plus is the coffee machine in the breakfast room, guests may go into the breakfast room at any time to use the machine. There are complimentary drinks in the fridge in the room. The staff are friendly and helpful. I have stayed at this hotel several times and am always completely satisfied.

I liked everything.

I had asked when booking for a room with a walk in shower. However when shown the room it was one with a very large step up (about half the height of a bathtub). He staff said all the rooms were like that but fortunately at the last moment they said there was a room with a different shower, which indeed was a walk in shower. Checkout at 11:30 was very welcome. Staff were very relaxed.

Room was o Ground floor and you had to have blinds closed as people walking past (on a quiet side street) could look into the room.

The location was right near Marienplatz and easily walkable to the big attractions. The breakfast and the staff are the true highlights of this property - we were pleasantly surprised, and would come back again!

The beds were a little hard, and the quality of the pillows/bedding was on the lower side. Our room was also right on the main street, so it was a bit noisy at night. But all of that is understandable given the room rate and the location, which we were happy to overlook.

we were able to check in at 2:00 (14:00) and check out time was at noon! staff was great. Single rooms were perfect for each of us. simple but clean and comfortable. the complimentary breakfast was amazing! lots of variety, fresh squeezed orange juice and everything.

the ONLY thing that was a slight negative was that my room was hot. there is no AC in many parts of Europe so it wasn’t unexpected but it did make it difficult to sleep. perhaps with the warmer summers now hotels will at least invest in fans.