The breakfast was outstanding. The choices were beyond my expectation, and the staff was very attentive. The room was was very attractive, and it included a refrigerator, safe and magnifying mirror, amenities which I really appreciated. The reception staff were very helpful, friendly and knowledgeable.

My first room faced the back of the hotel where deliveries were made and therefore it was very noisy early in the morning. It was also where staff parked and said their hellos and goodbyes at the time of shift changes. However, I was offered a new room without question. The bed blankets were also very heavy and warm for summer. These were also changed without problem upon my request. Whatever, I didn’t like was easily and willingly corrected. So these are not complaints.

It is truly a 4* Hotel, facilities, very clean, everything on a high level.

I asked to habe an early check in (1-2 hours would habe been more than enough), the receptionist said I should pay half of the price for one night…. A little flexibility would be mich appreciated considering that the Hotel has such a late check in and not at all full booked….

Wonderful, friendly yet professional welcome. Hotel is very clean and tastefully decorated. It has the feel of a business hotel but is far better than that. The Spa area up on the roof is fantastic. Lovely hot tub / jacuzzi which I had all to myself - always a bonus! Breakfast was copious and varied with something to suit all tastes, I'm sure.

Only very, very minor criticism is that it's pretty big and took me ages to walk from my room to the elevators!

The hotel stands as a 3 star hotel on a level of any major city chain. The few things that irritated me had more to do with 'the sound of the door opening to the room each time'. If you are inside its startling, if you are on the outside. it tells anyone, we're home. Outside of that the location is near everything great, special historic areas of Pforzheim. The only other issue was that the taxi they called for to get me and my wife to the station didn't arrive. As luck would have it, my business associate turned up and he took us to the station with minutes to spare. BLR

Everything was b better than expected and it was a great stay and I'll go out of my way to stay here as many times as possible. Tbney have a great and friendly staff.

This as close to a perfect European hotel as you will ever get. I've stayed at more than 100 European hotels across all of Europe and this is hands the best hotel in Europe.

The room had a great view, it was very comfy and there was a separate room from the bedroom, which was great. The baby crib was the best we ever had.

Maybe the parking could have been wider, but that is the standard of most European countries. Old towns, small parking spaces/ways.

when I was greeted by reception it was with a big smile, warm welcome and total professionalism...they explained how the parking operated, check-in was easy and fast.. Dinner was organized for me and was highly impressed with the quality and style of presentation.. bar facilities and the bar-man were excellent, nothing was too much trouble. Would I recommend this hotel to friends?...100% definite.. when I return to Germany I intend to use this hotel a lot... location and ease was awesome.

Nothing..

The room was well-equipped with everything I needed for a comfortable stay. A perfect location - just 10 minutes away from Hbf. There was also a small packaging of Haribo as a welcoming gift. Cute :)

There was a slightly unpleasant smell of old wood when I entered, but overall it was fine.

Dated but very nice hotel. Staff is amazing, very friendly. Lovely room (junior suite) with great view. Breakfast is outstanding. Diner is classic German/regional cuisine, very good. Best hotel in Pforzheim.

Well located next to the theater. nice and clean. the breakfast was good, although on the pricey side. The staff is very welcoming. good overall experience.

We could not adjust the room temperature, which made it too hot at night at 20 degree. the spa was a bit disappointing.