Breakfast was very good with many options and good coffee. The room was very big with a terrace and a nice view. The location was quiet and peaceful. Every room seemed to have a balcony or a view. It was quiet and we did see a few people at breakfast but, it wasn't crowded by any means. The staff are fluent in English and helpful with tourist questions and ideas.

The only "down side" is if you are traveling via bus it is a short uphill walk from the bus stop to the hotel in any direction (yes, the villa is at the top of the hill). We did not sample the bar and there is no restaurant on site. The hotel sent an e-mail a few days before telling us this so we could make plans. There is an excellent Italian restaurant down the hill and the hotel staff helped us with a reservation.

Nice location, quiet and comfortable room. Breakfast range of foods was good. Everything seemed done for people on holiday: bicycle rentals, access to sauna and fitness room. Close to Sans Souci and cafe/restaurants.

Need instructions to use the safe in English. We could not use it due to lengthy German text (impossible to guess how to open or close unless one speaks German). Air conditioning in room seemed inexistent. There was a portable Air/Con near the bed, but impossible to find a way to turn it on (no power button and did not respond to simply plugging into power point). This made the room quite warm at night with high temperature during the day.

Lovely, clean, and friendly boutique hotel. Easily parked outside on the street though a space was available. The buffet breakfast was hands down the most amazing spread I have seen in any hotel ever — lots of homemade breads, cheeses, meats, spreads, eggs, cake, fruit, vegetables, cereals, espresso, juices, etc…and very gourmet and beautifully laid out.

The family room is in the attic and thus very hot in August, even with the windows open. No a/c and one very weak fan. But outside of summer it is certainly a stellar pick — two bedrooms, one with two twins and the other with a large 2-person bed; two bathrooms with showers; clean and comfortable beds and spaces. No elevator to top, but it’s an old building.

Superb breakfast selection. Very helpful, accommodating, and friendly day-time staff. The Hotel is a stone's throw away from Park Sanssouci and its many palaces. You can also walk to Alexandrowka. Overall a lovely stay, and I would come back.

This is not a negative, but merely a heads up that if you are not travelling by car, you need to walk a substantial distance (some of it over cobblestones) with your luggage to reach the hotel from the tram stop (Luisenplatz). There is also a bus that takes a little longer but gets you closer (Brentanoweg or Bornstedter Str. bus stops). Just make sure you plan that ahead of time.

Excellent, attentive and accommodating hosts and staff. Very good breakfast. Nice location for key sites in Potsdam. Charming rooms. Comprehensive welcome pack, and other thoughtful touches such as umbrellas to borrow

Car parking is a challenge in this pre-automobile central neighbourhood. Thankfully the staff were very helpful, and we were able to get a space on their high-tech 12 x car parking/storage storage system which elevates cars to make more space for others.

Breakfast was tasty and I was happy it was included in our stay. The lavender sachet on the pillows was a really nice touch. I loved the adjoining rooms as we were traveling with children. The staff were so friendly and accommodating as well.

The location is a bit out of the way for folks traveling by train. We walked a long way with our luggage and the bus was not reliable. We ended up paying for a taxi to get to Berlin airport to head home, which cost a small fortune.

The room was very comfortable, everything was spotlessly clean. The breakfast was amazing! It was very quiet, well sound proofed. I found the location very good, close to San Souci palace and I was able to walk into the centre in 10 minutes

The furniture in the room seemed a bit old fashioned, I would have liked more little touches, like complimentary mineral water, more kinds of tea

Unusual architecture in a leafy neighbourhood Very close to Sans Souci park and related buildings Walking distance of old town and easy bus ride from Potsdam Hauptbahnhof Marmorpalais is a spacious and comfortable junior suite Welcoming and helpful staff Good buffet breakfast

Not a problem for me but there are a lot of steps and stairs to access main building and rooms (the hotel does warn about this when booking)

We stayed for three nights. The room was very comfortable and in a great location, around 10' to the Sanssouci palace on foot. The staff was very helpful and polite. The breakfast was rich and very tasteful. The room was very clean and the cleaning service was came by every day. We will definitely choose to stay here again if we decide to visit Potsdam again in the future.

The rooms are not at all soundproof. We could hear the noises from the next rooms pretty loudly. Also, now and then there were noises coming from the plumbing pipes. Several times the toilet cistern was dripping water and we had to flush again.

Very beautiful classic villa which was made into a hotel. The staff were very friendly and the breakfast was great!

Although we did Ta have any issues as we did mot have any luggage and our room was on first floor, it seems that there is no lift in order to access the rooms in the main building