The breakfast, the staff, the location were all excellent. We travelled with our dog and the dog was very welcome. The Volkspark, actually the back yard of the hotel, was a perfect place to walk the dog. The room was spacious, internet was ok and the room was very quiet.

this is a personal thing. The beds were too hard for our liking. Some people like a firm bed, we do not. Also the extra cost for having the dog in our room was a bit high in comparison with other hotels that we visited.

Beautiful and well renovated old house. Nice terrace and beautiful outdoors. Private parking. Spacious room

Air conditioning was not working

Martin met us at the front and made us feel welcome from the very beginning. He anticipated our needs and made suggestions. I highly recommend this location.

Spacious and clean rooms, friendly staff and good food!

Very nice accommodation in renovated historical building. Good and quiet location.

Excellent stay..Great staff and tasty breakfast..!!

The Burg is absolutely beautiful, there are many nice buildings, a lot of lawns where you can test, flowers to enjoy. It is a quite place - there were 3 weddings during our stay, but we were not disturbed by them.. BUT

: The staff barely speaks English. So it is very difficult to communicate and solve problems that occur. If you want to eat you have to arrange the plates and cutlery by yourself - we waited more then 15 minutes at the table and no one came to take care of us and the other guests. The staff although is nice (especially the waitress) once you catch 😉 them. The "white house" in which we stayed smells of cat (?) urine. The curtains are useless - the sun will wake you up at 5 am. The carpet is stained The room need some renovation. We stayed 2 nights – no one showed to clean the room. No air conditioning (in the white house). No refrigerators The check out is at 10 am – too early for a 4 star hotel where breakfast starts at 8 am The reception closes at 15 pm. Conclusion: it has a huge potential. It would be a real gem if someone took greater care and hired more people. I saw the stuff struggle to manage all the guests (especially during the weddings which apparently are quite popular there)

The castle area was nice and the breakfast was good. The room was clean.

We came on a sunday, got the pink room. The room was large with a bed, a closet, a divan, an extra bed and a 32 inch? Tv. The bathroom was large, but seemed quite dated, as proven by the discoloration of the tile joints. The pink walls were colored with blank paint, adding to the dated look. Even though this is supposed to be an old castle, the rooms could do with a makeover. The property and breakfast has the air and quality of a four star hotel, but sadly the room quality left us with a three star feeling. As the restaurant was closed on a sunday we sadly did not get to enjoy the nice outdoor eating area, which seemed to have a very nice atmosphere. Another minus was the parking fee and extra bed fee (which we had pre-ordered);this should have been included in the room price, and just added to the less-than four star rating.

Our reservation could not be found for a very long time. Then, when they found it, they settled us in a completely different place, 200 meters from the hotel, and this was clearly different from the photo. The staff barely spoke English and didn't even help to find our room.

We book it because it was Nice ‘ it was Nice …. But thé réception was closed And we have not sleep there

They are not ok . They accept Booking.com ´ we received a Code but there was No code . We never sleep in hotel because réception was closed . This is not ok .