Very friendly and helpful staff, even though I arrived after 12am after a delayed flight. My room had aircon, which is helpful during hot summer nights. My room was also very spacious, clean, modern with nice practical touches in the bathroom and space for suitcases. I thought the railway was going to keep me awake, but surprisingly not.

Location is a bit far from town centre, but it is still conveniently close to my employer's office and bus stations are also close by. I would definitely stay at Hotel Kreuzer again.

After I mentioned that my wife was a light sleeper, they gave me an upgrade for just a few Euros more for a quiet suite upstairs at the end of the hall. All of the staff were well trained and very nice to the customers. The breakfast was excellent.

There was beer that was spilled on the floor next to the bed and around the glass table by previous visitors. The carpets should be steam cleaned to get rid of the light smell. Besides that everything was great.

the breakfast was good 8/10. pet friendly with a access to a small garden and the free parking. the staffs are good and welcoming but needs some improvement with English since the hotel accept the guests internationally. but In general the staffs are super good with 9/10 score. they gave us new year’s gift and welcoming fruits . the hotel is equipped with breaks new sauna.

no heating no dehumidifier after 23:00. if you take a shower after 23:00 be aware that you will be like living behind the waterfall.

Room was nice, shower was great, breakfast was very nice. And the staff were very helpful.

Just a bit disappointed that no dinner was available, the staff will order takeaways delivered for you. I just went to local restaurants and ordered fresh. I also found it strange most local restaurants do not have menu's in English.

Very clean place, very kind staff and amazing breakfast. Our room was very clean, air conditioning was working properly and the hotel had a very good atmosphere.

Without a car it’s a little bit far from the city and the nearest S Bahn is 15 minutes away. So, for us it was a bit difficult.

Very friendly staff, good breakfast. We were able to charge our EV.

Location is not very inspiring, for us it was a stop on our way north, so that was okay. The charging of the EV costs were quite high, 16 euros for 28 kwh, comparable to fast charging prices.

Delicious breakfast, spacious parking lot, polite staff, good internet connection.

We didn’t like the pillows very much. They were too thin. But this was a minor detail.

Good breakfast. Very clean. Very friendly stuff. Good location (with car 4 minutes to free P+R at Wedel, then 30 min with S-Bahn to Hamburg, Landungsbruecken). We enjoyed our stay at Hotel Kreutzer and would come back again.

A nice and modern hotel with a good parking lot which is not guaranteed inside Hamburg. The breakfast buffet is good, and the room is clean and updated.

The hotel is just behind an S-bahn line, and you can hear it passing by.

The room was very nice. The best was the breakfast, presented in a smart way with selection I like.

Since we were heading towards Bilbao, this hotel as just sleep over along the route caused us 1 hr more drive.