Very friendly and helpful staff, rooms were great and very clean. Location is great, about 20-30 minute walk into town (or taxi for €8, bus for €1.1). Nice sea view from most balconies.

Hot tub/jacuzzi is not hot. It gets heated from the sun only. The fitness centre is right next to reception and has old equipment, nothing like you'd find in a commercial gym at home.

We really loved our stay at Alexis hotel! The staff is friendly, the room was cleaned everyday, our towels changed every two days! We were also provided with beach towels for free which is cool if you have a small luggage. The diner included is incredible! You get to choose from the Theodosis restaurant menu your starter and main course, and the dessert is really good and changes everyday. The sunset from the restaurant is beautiful! We were happily surprised with this hotel and will surely recommend it to anyone who wants to visit Chania 😊

The only thing we regretted was that the doors from the rooms don't lock easily and you have to slash it to be able to close it. This creates a loud noise every time someone is leaving or entering their room ... Other than that, everything else was perfect

Our vacation at Alexis Hotel was perfect. The rooms are clean, comfortable and very big bed. The view is amazing (mountain and sea), cleaning is done every day if you want. The location is quiet, close to several clean beaches and fine for families with children. It is close to the bus station if you want to go to the center of Chania. Theodosi restaurant exceeded our expectations. The food is very delicious, varied and comes with a beautiful view. Warm greetings to the hotel staff, our host Theo and the restaurant staff. We look forward to seeing you again :)

I would recommend changing the doors.

We spent one week and everything was amazing. The staff, both ladies in the morning as the guys working in the evening on the restaurant were very caring, careful and professional. It seems the personal is very happy and make you feel happy during your stay. They cleaned our room every day, do an early check in and so small details than make a difference when you are in a hotel. The breakfast included is pretty good, and the dinner with so many options. If we go back to crete we will no doubt to come back here. Thank you for the nice memory to our holidays in greece!!

The gym at the entrance is very akward. I think they should not advertirse those facilities as is no a proper gym.

Amazing views, attentive staff, close proximity to chania town, plenty room for parking, air conditioning worked a treat, tasty and varied breakfast/dinner, happy hour cocktails between 5pm and 7pm (50% off), I wasn't feeling particularly well 1 evening so staff were kind enough to provide room service for dinner, they also helped us out when we accidentally locked the car keys in the car as the rental company wanted to charge 100 euros for a locksmith but staff at hotel sourced us another locksmith at less than half the price

Small bathroom and shower area so water easily spills to the floor

quiet location, excellent air con, helpful reception staff, cleanliness of all area in the hotel,

Wi-Fi was intermittent, although free. lack of lounge area to sit after dinner. advertised as mini gym… when it was a few exercise machine standing in reception. this is no a gym, rather a storage area for exercise equipment. advertised a shuttle bus - there was no shuttle bus.

We stayed here for 6 nights. The Hotel is located on a Hill and a 30 min walk to the city center, or by Bus (No. 15/21) from a station 5 min away. The Hotel has everything you need. Also a littel Pool and a jacuzzi. Not for a whole day, but for a quick swim after a long hot day just perfect. The staff was so friendlich, especially at the breakfast und it had a lot varieties. We had half-board and could eat every evening in the restaurant Theodosi, which is very good. Rooms are not very large but the bathroom seems to be renovated in the last few years. Nevertheless we would come back as in the end it was very good value for money.

Unfortunatelly no glasses, coffe or tea in the Rooms and the doors are so loud, that every morning we did not need an alarm, as we woke up from other guests closing the doors. That was annoying. Closing mechanism needs to be changed!

I made a reservation very early and received a good rate for my three-night stay. Very kind and informative owner, nice room, and superb (free) breakfast buffet. Keep in mind that this hotel is a bit far from the historic center of Chania, but I was able to walk to the center/bus station in about 30 minutes (and I love walking rather than taking a bus or taxi).

Staff were friendly & helpful, breakfast was varied & delicious. Location was gorgeous in itself, restaurant onsite was also fabulous for both dinner (high ratings are deserved!) or just drinks. Fab sunset views! Room was spacious with good aircon, always helpful when it's over 30 degrees!

Hotel is on top of a steep hill, not an issue as taxis back from the Old Town (approx 30mins walk downhill) were between 6-8Euros but one to note if you are older/have small children. Only 1 umbrella in the pool area - again only an issue if more than one set of people wanted it!

Booked the hotel for my parents and writing on their behalf. They were nervous to travel alone knowing know English but family-run Alexis Hotel was perfect choice for them. Very nice and quiet hotel. 25 minutes walk from pretty old town and close to bus stops. Hotel is perfect for people who prefer quiet stay away from the hustle and bustle of the city centre. Personel, owner and his wife were exeptionally helpful, patient and friendly, always available and reachable. Loved that the restaurant had option to translate menu into Estonian - perfect for my parents who doesn't speak English. Dinner was diverse and so generous portions. My parents were so satisfied that chose to add dinner to the hotel booking. Everything tasted amazing. Had great holiday and very satisfied with the hotel.

Maybe a bit more fresh fruit and vegetables at breakfast. Room wasn't big but clean and as my parents were mostly out on tours and and walks, so it didn't bother.