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7.8

1,955 reviews

Castello City Hotel

Castello City Hotel

1, 62 Martyron Avenue, Heraklion, 71304, Greece

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Castello City Hotel

Welcome to the delightful Castello City Hotel, your home away from home in the beautiful city of Irákleion, Greece! Nestled just 1.3mi from the vibrant city center, this charming 4-star hotel is perfectly positioned for you to explore the local delights while returning to your peaceful retreat. With prices starting from only $45, you can indulge in a sumptuous stay without breaking the bank.

Step inside, and you’ll discover a treasure trove of fantastic amenities. Whether you’re fueling up for a day of adventure with the complimentary breakfast, or unwinding with a drink on the sun deck, every moment is designed for your comfort. Revel in the stunning ocean views from your soundproof room, or treat yourself to a little luxury with room service. The hotel’s warm, welcoming staff is available at the 24-hour front desk to cater to your every need, including arranging tours or airport shuttles (at an additional charge) to ensure you have the ultimate travel experience.

Don’t just take our word for it – with 1955 reviews from previous guests, the Castello City Hotel has amassed rave reviews for its excellent service and convenient offerings. From the inviting on-site restaurant to the relaxing terrace, there’s plenty to love about this hotel. So get ready to experience all that Irákleion has to offer, while having the cozy Castello City Hotel as your delightful base!

Dining at the Castello City Hotel is an experience all on its own! The Fifth Floor Restaurant boasts a delightful blend of ambiances ranging from family-friendly to romantic, ensuring there's a perfect spot for every occasion. Imagine savoring the rich flavors of authentic Greek dishes while basking in the warm, inviting decor that reflects the heart of local culture. The menu is a scrumptious mix of local and international delights, designed to tantalize every palate. Whether you opt for a cozy family dinner after a day of exploring or a romantic meal for two, you’re in for a culinary treat!

Feeling adventurous? The nearby city center is your playground, with countless sights, sounds, and tastes just waiting to be discovered. Dive into Irákleion’s charming streets, uncovering its hidden gems – from bustling markets to quaint shops brimming with local artisan crafts. And let’s not forget the captivating historical sites that tell the rich stories of ancient civilizations! After a day of adventure, returning to your sanctuary at Castello is a blissful experience, especially when you kick back on the peaceful sun deck with a refreshing drink and share tales of your day's escapades.

As you unwind for the night, the hotel’s guest services have your back. With a team ready to assist you around the clock, you can take full advantage of the amenities offered. Planning your next adventure? Simply ask at the front desk about arranging tours or transportation – they’ll be more than happy to help! With such an engaging atmosphere and a vibrant local scene at your fingertips, the Castello City Hotel is more than just a place to stay; it's a launchpad to experience the mesmerizing culture and beauty of Irákleion, all while being pampered in style!

Closest airports

Heraklion International Airport

2.9mi

Sitia Airport

55.8mi

Chania International Airport

56.5mi

Most popular amenities

Restaurant

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Soundproof

Rooms

Double or Twin Room in Castello City Hotel

Show 11 photos

Room - 2 Twin

2 Twin Beds

235 sqft

Private Bathroom

Balcony

Flat-screen TV

Refrigerator

x4

+

x3

More details

Experience modern comfort and relaxation in our Double or Twin Room, boasting a spacious 237 sqft of beautifully designed space. With amenities like a private bathroom, balcony, flat-screen TV, and air conditioning, this room is the perfect choice for a memorable stay. Sleep soundly in the comfortable twin beds and enjoy complimentary toiletries and a refreshing shower. Whether you're traveling with your partner or a child, this room is ideal for accommodating two adults and one child.

Deluxe Triple Room in Castello City Hotel

Show 20 photos

Deluxe, Triple

1 Twin Bed

1 Double Bed

3 Twin Beds

235 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

x3

+

More details

Experience the ultimate comfort in our spacious Deluxe Triple Room, featuring city views, a private balcony, and all the amenities you need for a relaxing stay including air conditioning, a flat-screen TV, and a refrigerator. With four twin beds and one double bed, this room can accommodate up to three adults and one child, providing a perfect retreat for families or groups. Sleep soundly with hypoallergenic bedding and enjoy the convenience of an upper floor accessible by elevator.

Deluxe Room Sea View in Castello City Hotel

Show 15 photos

Deluxe, Double/Twin, Sea View

2 Twin Beds

1 Double Bed

215 sqft

Ocean view

Private Bathroom

Balcony

Flat-screen TV

+

More details

Experience luxury and comfort with our Deluxe Room Sea View. This spacious room offers stunning ocean views, a private balcony, and all the amenities you need for a memorable stay, including a flat-screen TV, refrigerator, and air conditioning. Perfect for couples or small families, you'll enjoy a peaceful retreat in our soundproof and hypoallergenic room. With two twin beds and one double bed, it comfortably accommodates two adults and one child.

Deluxe Room City View in Castello City Hotel

Show 13 photos

Deluxe, Double/Twin, City View

2 Twin Beds

1 Double Bed

215 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

+

More details

Experience the best of the city from our Deluxe Room City View. With stunning views, a private balcony, and comfortable amenities, including a flat-screen TV and air conditioning, this room is perfect for couples looking for a relaxing stay in the heart of the city.

Show 20 photos

Deluxe, Double/2 Single

1 Double Bed

195 sqft

x6

+

x3

More details

Deluxe is 194 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus tea and coffee making facilities .

Show 13 photos

Deluxe, City View, Single Use

1 Double Bed

170 sqft

+

More details

Double Single use Deluxe City View is 172 square feet and includes a double bed 131-150 width.

Show 20 photos

Deluxe

1 Double Bed

1 Twin Bed

Balcony

Free wifi

Flat-screen TV

Refrigerator

x10

+

x6

More details

Show 8 photos

Deluxe, Sea View

1 Double Bed

1 Twin Bed

Free wifi

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Family Room in Castello City Hotel

Show 15 photos

Family

4 Twin Beds

2 Twin Beds

1 Double Bed

270 sqft

City view

Private Bathroom

Balcony

Flat-screen TV

x8

+

x4

More details

Standard Room

1 Double Bed

1 Twin Bed

Balcony

Wifi

x4

+

x3

More details

Standard

Show 3 photos

Deluxe, City View

1 King Size Bed

1 Twin Bed

1 Double Bed

Balcony

Wifi

x4

+

x3

More details

Room

Show 9 photos

Family Deluxe

2 Double Beds

2 Twin Beds

1 Sofa Bed

x4

+

x3

More details

Guest reviews

7.8

1,955 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Steffy

9.1

March 2023

The beds were comfy (but the pillows not as much). At a busy and great location; walking distance from the city centre. Easy check in with 24hr reception. Great breakfast buffet with loads of options. Beautiful view from the restaurant/cafe on the fifth floor!

the people upstairs were noisy in the middle of the night and that kept us awake for a bit so not sure about the soundproof.

🇬🇧

Anonymous

8.2

September 2023

Location was easy to walk into town and rooftop bar had lovely view. Staff all lovely and friendly. Easy car parking

Not much cupboard space, booking.com gave us twin beds, balcony literally looks at an internal wall no view, took a while to get things like extra pillows etc. 2 days later. Breakfast selection could be varied/ fresh eggs etc

🇳🇿

Lucy

9.1

June 2022

Our flight to Crete was very early so we got to hotel at 9:30 am. Our room wasnt ready yet but they invited us to have breakfast for free. Very nice meaningful touch. Breakfast buffet was great, as were the views from the terrace. Room aircon was strong and bed comfortable. Amazing location.

We missed a pool. Bed was comfy but with huge hole in the middle of two singles, very bad for a couple. If they had at least something to hold the beds together and prevent them from sliding apart and ideally a connecting topper on it that would have been a lot better.

🇬🇧

Marcin

8.2

May 2023

The view from the balcony was nice and the location near the town centre was convenient.

Unfortunately, there was a group of school teenagers staying in the whole hotel at the time of my stay, behaving so loudly that I couldn't sleep all night. Unfortunately, the receptionists couldn't do anything about it as I was informed, so I contacted Booking.com and got my full refund and found much more peaceful accommodation for another 4 nights.

🇲🇰

Ivo

8.2

August 2023

The staff was very friendly, we asked for them to change our room because it was in the back side of the hotel and the AC’s were located there and were very noisy. Location is good. Cleaning service was available every day.

The bed was very small. Breakfast is mediocre, but the rooftop where is served is nice.

🇵🇱

Kamil

10

July 2023

Location, view from balcon and from breakfast it was brilliant at 5th floor also nice personel on reception. We Were after 1p.m. And he was very kind and helpful. Very good variety of foods with local specials every day new. Fresh juice from orange. Good Climatization we could change every time, and roomy place. Very fast elevator.

They were ants, which feel sweetnes in our room.

🇸🇰

Duso

9.1

June 2022

Good value for the money asked. Walking distance towards city center is approx. 20 min. Modern hotel clean room, hi tech AC, comfortable bed. Tv and internet is a standard. Sea view. Spacious balcony. Welcome drink - beer/wine or juice. Staff especially in restaurant and reception was very friendly and professional.

Location is ok but a bit far from city center but its nothing that bad. Quiet location but busy roundabout is nearby. It dis not disturb us. We could not switch on bathroom fan. Restaurant is not open all day long but it is not that bad because you will be likely out of the hotel during the mid day period anyways.

🇵🇱

Adam

10

August 2022

In my opinion, the hotel is great. Clean, well-kept and very urolkiwy. The staff tries to help in every situation. The staff are open-minded and very friendly. The breakfasts are very tasty. Amazing view from the terrace at the bar. I have very pleasant memories of my stay at this hotel. I would love to be there again. Regards Nikkos and Georgie. I am very pleased and recommend it. Greetings - Adam Szczodrowski from Poland

🇦🇺

Grid

8.2

February 2023

24-hour desk helps with late arrivals on the last flight. Most of the staff communicate confidently in English. Beds are comfortable. Breakfast is very good.

Two single beds to make a double bed? The touch screen in the room didn't work but it wasn't necessary. Some old items were left in the fridge from a previous customer. That's a bit slack.

🇨🇦

William

9.1

November 2022

They gave us an ocean view room with a nice balcony and furniture. The room had all required including chairs for sitting. Staff was very helpful with finding parking spot, getting cab and even letting me use the reception phone to dial Austria for no charge, when my cellphone would not connect. The room rate included a good breakfast and a free drink in the bar. (it was off season - October)

Nothing

Points of Interest Around Castello City Hotel

Attractions

Venetian Walls

0.5mi

Historical Museum of Crete

0.6mi

Lions Square & Morosini Fountain

0.6mi

Loggia

0.6mi

Heraklion Archaeological Museum

0.8mi

Koules Fortress

1mi

Palace of Knossos

3.3mi

Watercity Water Park

7.4mi

Archanes

7.4mi

Cretaquarium (Thalassokosmos)

8.8mi

CretAquarium (Thalassocosmos)

9mi

Acqua Plus Water Park

14.1mi

Star Beach Water Park

16mi

Malia

21.1mi

Amazonas Park

29mi

Restaurants

Fifth Floor Restaurant

Cuisines

  • Greek
  • Local
  • International

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Amenities of Castello City Hotel

Restaurant

Free Private Parking

Free wifi

Room service

Air conditioning

Bar

Sun deck

Tour desk

Terrace

Soundproof rooms

24-hour front desk

Ocean view

Non-smoking rooms

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Soundproof

Stay rules - Castello City Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Castello City Hotel

At what times are check-in and check-out at Castello City Hotel?

For Castello City Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.

Does Castello City Hotel provide free parking options?

Yes, there is free private parking available at Castello City Hotel. The parking is located nearby and no reservation is required.

How much does a stay at Castello City Hotel cost?

Rooms at Castello City Hotel are available starting from $45. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What types of rooms does Castello City Hotel offer?

At Castello City Hotel, there are several types of rooms available. The Double or Twin Room and the Deluxe Room Sea View are both doubles that accommodate 2 adults and 1 child, with twin and double beds. The Deluxe Triple Room is a triple room that accommodates 3 adults and 1 child, with twin and double beds. The Family Room is the largest room available, accommodating 4 adults and 1 child, with twin and double beds. All rooms are non-smoking.

What is there to do in Castello City Hotel?

Guests at Castello City Hotel can spend their time enjoying the leisure amenities provided by the hotel. The hotel features a bar where guests can relax and enjoy a drink. There is also a sun deck where guests can soak up the sun and enjoy the beautiful weather.

Additionally, the hotel has a business center for those guests who need to attend to work matters during their stay.

For dining options, guests can choose to dine at the Fifth Floor Restaurant, which offers a variety of ambiances including family-friendly, traditional, modern and romantic. The restaurant serves a range of cuisines including Greek, local, and international dishes, providing guests with a diverse dining experience.

Does Castello City Hotel feature its own restaurants?

Yes, the hotel has a restaurant on site called Fifth Floor Restaurant. The restaurant offers a variety of cuisines including Greek, local, and international dishes. The ambiances range from family-friendly to traditional, modern, and romantic.

Does Castello City Hotel accept credit cards?

Yes, Castello City Hotel does accept credit cards. In addition to cash, they accept various credit card payment methods including Diners Club, Visa, American Express, Mastercard, Maestro, and UnionPay.