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+1-833-728-20411,955 reviews
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$451, 62 Martyron Avenue, Heraklion, 71304, Greece
Reservations:
+1-833-728-20411,955 reviews
1/57
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Tour desk
Welcome to the delightful Castello City Hotel, your home away from home in the beautiful city of Irákleion, Greece! Nestled just 1.3mi from the vibrant city center, this charming 4-star hotel is perfectly positioned for you to explore the local delights while returning to your peaceful retreat. With prices starting from only $45, you can indulge in a sumptuous stay without breaking the bank.
Step inside, and you’ll discover a treasure trove of fantastic amenities. Whether you’re fueling up for a day of adventure with the complimentary breakfast, or unwinding with a drink on the sun deck, every moment is designed for your comfort. Revel in the stunning ocean views from your soundproof room, or treat yourself to a little luxury with room service. The hotel’s warm, welcoming staff is available at the 24-hour front desk to cater to your every need, including arranging tours or airport shuttles (at an additional charge) to ensure you have the ultimate travel experience.
Don’t just take our word for it – with 1955 reviews from previous guests, the Castello City Hotel has amassed rave reviews for its excellent service and convenient offerings. From the inviting on-site restaurant to the relaxing terrace, there’s plenty to love about this hotel. So get ready to experience all that Irákleion has to offer, while having the cozy Castello City Hotel as your delightful base!
Dining at the Castello City Hotel is an experience all on its own! The Fifth Floor Restaurant boasts a delightful blend of ambiances ranging from family-friendly to romantic, ensuring there's a perfect spot for every occasion. Imagine savoring the rich flavors of authentic Greek dishes while basking in the warm, inviting decor that reflects the heart of local culture. The menu is a scrumptious mix of local and international delights, designed to tantalize every palate. Whether you opt for a cozy family dinner after a day of exploring or a romantic meal for two, you’re in for a culinary treat!
Feeling adventurous? The nearby city center is your playground, with countless sights, sounds, and tastes just waiting to be discovered. Dive into Irákleion’s charming streets, uncovering its hidden gems – from bustling markets to quaint shops brimming with local artisan crafts. And let’s not forget the captivating historical sites that tell the rich stories of ancient civilizations! After a day of adventure, returning to your sanctuary at Castello is a blissful experience, especially when you kick back on the peaceful sun deck with a refreshing drink and share tales of your day's escapades.
As you unwind for the night, the hotel’s guest services have your back. With a team ready to assist you around the clock, you can take full advantage of the amenities offered. Planning your next adventure? Simply ask at the front desk about arranging tours or transportation – they’ll be more than happy to help! With such an engaging atmosphere and a vibrant local scene at your fingertips, the Castello City Hotel is more than just a place to stay; it's a launchpad to experience the mesmerizing culture and beauty of Irákleion, all while being pampered in style!
Closest airports
Heraklion International Airport
2.9miSitia Airport
55.8miChania International Airport
56.5miRestaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Ocean view
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Show 11 photos
Room - 2 Twin
2 Twin Beds
235 sqft
Private Bathroom
Balcony
Flat-screen TV
Refrigerator
x4
+
x3
More details
Experience modern comfort and relaxation in our Double or Twin Room, boasting a spacious 237 sqft of beautifully designed space. With amenities like a private bathroom, balcony, flat-screen TV, and air conditioning, this room is the perfect choice for a memorable stay. Sleep soundly in the comfortable twin beds and enjoy complimentary toiletries and a refreshing shower. Whether you're traveling with your partner or a child, this room is ideal for accommodating two adults and one child.
Show 20 photos
Deluxe, Triple
1 Twin Bed
1 Double Bed
3 Twin Beds
235 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
x3
+
More details
Experience the ultimate comfort in our spacious Deluxe Triple Room, featuring city views, a private balcony, and all the amenities you need for a relaxing stay including air conditioning, a flat-screen TV, and a refrigerator. With four twin beds and one double bed, this room can accommodate up to three adults and one child, providing a perfect retreat for families or groups. Sleep soundly with hypoallergenic bedding and enjoy the convenience of an upper floor accessible by elevator.
Show 15 photos
Deluxe, Double/Twin, Sea View
2 Twin Beds
1 Double Bed
215 sqft
Ocean view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Experience luxury and comfort with our Deluxe Room Sea View. This spacious room offers stunning ocean views, a private balcony, and all the amenities you need for a memorable stay, including a flat-screen TV, refrigerator, and air conditioning. Perfect for couples or small families, you'll enjoy a peaceful retreat in our soundproof and hypoallergenic room. With two twin beds and one double bed, it comfortably accommodates two adults and one child.
Show 13 photos
Deluxe, Double/Twin, City View
2 Twin Beds
1 Double Bed
215 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
+
More details
Experience the best of the city from our Deluxe Room City View. With stunning views, a private balcony, and comfortable amenities, including a flat-screen TV and air conditioning, this room is perfect for couples looking for a relaxing stay in the heart of the city.
Show 20 photos
Deluxe, Double/2 Single
1 Double Bed
195 sqft
x6
+
x3
More details
Deluxe is 194 square feet and includes either a double bed 131-150 width or 2 single beds 80-130 width plus tea and coffee making facilities .
Show 13 photos
Deluxe, City View, Single Use
1 Double Bed
170 sqft
+
More details
Double Single use Deluxe City View is 172 square feet and includes a double bed 131-150 width.
Show 20 photos
Deluxe
1 Double Bed
1 Twin Bed
Balcony
Free wifi
Flat-screen TV
Refrigerator
x10
+
x6
More details
Show 8 photos
Deluxe, Sea View
1 Double Bed
1 Twin Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
Show 15 photos
Family
4 Twin Beds
2 Twin Beds
1 Double Bed
270 sqft
City view
Private Bathroom
Balcony
Flat-screen TV
x8
+
x4
More details
Standard Room
1 Double Bed
1 Twin Bed
Balcony
Wifi
x4
+
x3
More details
Standard
Show 3 photos
Deluxe, City View
1 King Size Bed
1 Twin Bed
1 Double Bed
Balcony
Wifi
x4
+
x3
More details
Show 9 photos
Family Deluxe
2 Double Beds
2 Twin Beds
1 Sofa Bed
x4
+
x3
More details
7.8
1,955 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Steffy
9.1
March 2023
The beds were comfy (but the pillows not as much). At a busy and great location; walking distance from the city centre. Easy check in with 24hr reception. Great breakfast buffet with loads of options. Beautiful view from the restaurant/cafe on the fifth floor!
the people upstairs were noisy in the middle of the night and that kept us awake for a bit so not sure about the soundproof.
Anonymous
8.2
September 2023
Location was easy to walk into town and rooftop bar had lovely view. Staff all lovely and friendly. Easy car parking
Not much cupboard space, booking.com gave us twin beds, balcony literally looks at an internal wall no view, took a while to get things like extra pillows etc. 2 days later. Breakfast selection could be varied/ fresh eggs etc
Lucy
9.1
June 2022
Our flight to Crete was very early so we got to hotel at 9:30 am. Our room wasnt ready yet but they invited us to have breakfast for free. Very nice meaningful touch. Breakfast buffet was great, as were the views from the terrace. Room aircon was strong and bed comfortable. Amazing location.
We missed a pool. Bed was comfy but with huge hole in the middle of two singles, very bad for a couple. If they had at least something to hold the beds together and prevent them from sliding apart and ideally a connecting topper on it that would have been a lot better.
Marcin
8.2
May 2023
The view from the balcony was nice and the location near the town centre was convenient.
Unfortunately, there was a group of school teenagers staying in the whole hotel at the time of my stay, behaving so loudly that I couldn't sleep all night. Unfortunately, the receptionists couldn't do anything about it as I was informed, so I contacted Booking.com and got my full refund and found much more peaceful accommodation for another 4 nights.
Ivo
8.2
August 2023
The staff was very friendly, we asked for them to change our room because it was in the back side of the hotel and the AC’s were located there and were very noisy. Location is good. Cleaning service was available every day.
The bed was very small. Breakfast is mediocre, but the rooftop where is served is nice.
Kamil
10
July 2023
Location, view from balcon and from breakfast it was brilliant at 5th floor also nice personel on reception. We Were after 1p.m. And he was very kind and helpful. Very good variety of foods with local specials every day new. Fresh juice from orange. Good Climatization we could change every time, and roomy place. Very fast elevator.
They were ants, which feel sweetnes in our room.
Duso
9.1
June 2022
Good value for the money asked. Walking distance towards city center is approx. 20 min. Modern hotel clean room, hi tech AC, comfortable bed. Tv and internet is a standard. Sea view. Spacious balcony. Welcome drink - beer/wine or juice. Staff especially in restaurant and reception was very friendly and professional.
Location is ok but a bit far from city center but its nothing that bad. Quiet location but busy roundabout is nearby. It dis not disturb us. We could not switch on bathroom fan. Restaurant is not open all day long but it is not that bad because you will be likely out of the hotel during the mid day period anyways.
Adam
10
August 2022
In my opinion, the hotel is great. Clean, well-kept and very urolkiwy. The staff tries to help in every situation. The staff are open-minded and very friendly. The breakfasts are very tasty. Amazing view from the terrace at the bar. I have very pleasant memories of my stay at this hotel. I would love to be there again. Regards Nikkos and Georgie. I am very pleased and recommend it. Greetings - Adam Szczodrowski from Poland
Grid
8.2
February 2023
24-hour desk helps with late arrivals on the last flight. Most of the staff communicate confidently in English. Beds are comfortable. Breakfast is very good.
Two single beds to make a double bed? The touch screen in the room didn't work but it wasn't necessary. Some old items were left in the fridge from a previous customer. That's a bit slack.
William
9.1
November 2022
They gave us an ocean view room with a nice balcony and furniture. The room had all required including chairs for sitting. Staff was very helpful with finding parking spot, getting cab and even letting me use the reception phone to dial Austria for no charge, when my cellphone would not connect. The room rate included a good breakfast and a free drink in the bar. (it was off season - October)
Nothing
Attractions
Venetian Walls
0.5miHistorical Museum of Crete
0.6miLions Square & Morosini Fountain
0.6miLoggia
0.6miHeraklion Archaeological Museum
0.8miKoules Fortress
1miPalace of Knossos
3.3miWatercity Water Park
7.4miArchanes
7.4miCretaquarium (Thalassokosmos)
8.8miCretAquarium (Thalassocosmos)
9miAcqua Plus Water Park
14.1miStar Beach Water Park
16miMalia
21.1miAmazonas Park
29miAttractions
Venetian Walls
0.5miHistorical Museum of Crete
0.6miLions Square & Morosini Fountain
0.6miLoggia
0.6miHeraklion Archaeological Museum
0.8miKoules Fortress
1miPalace of Knossos
3.3miWatercity Water Park
7.4miArchanes
7.4miCretaquarium (Thalassokosmos)
8.8miCretAquarium (Thalassocosmos)
9miAcqua Plus Water Park
14.1miStar Beach Water Park
16miMalia
21.1miAmazonas Park
29miAirports
Heraklion International Airport
2.9miSitia Airport
55.8miChania International Airport
56.5miFifth Floor Restaurant
Cuisines
Ambiances
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Ocean view
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Accessibility
Upper floors accessible by elevator
Activities
Live sports events (broadcast)
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Elevator
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Sofa bed
Safety & security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Inner courtyard view
Ocean view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Diners Club,
Visa,
American Express,
Mastercard,
Maestro,
Cash only,
UnionPay
This property accepts cash.
At what times are check-in and check-out at Castello City Hotel?
For Castello City Hotel, you can check in after 03:00 PM and the check-out deadline is 11:00 AM.
Does Castello City Hotel provide free parking options?
Yes, there is free private parking available at Castello City Hotel. The parking is located nearby and no reservation is required.
How much does a stay at Castello City Hotel cost?
Rooms at Castello City Hotel are available starting from $45. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
What types of rooms does Castello City Hotel offer?
At Castello City Hotel, there are several types of rooms available. The Double or Twin Room and the Deluxe Room Sea View are both doubles that accommodate 2 adults and 1 child, with twin and double beds. The Deluxe Triple Room is a triple room that accommodates 3 adults and 1 child, with twin and double beds. The Family Room is the largest room available, accommodating 4 adults and 1 child, with twin and double beds. All rooms are non-smoking.
What is there to do in Castello City Hotel?
Guests at Castello City Hotel can spend their time enjoying the leisure amenities provided by the hotel. The hotel features a bar where guests can relax and enjoy a drink. There is also a sun deck where guests can soak up the sun and enjoy the beautiful weather.
Additionally, the hotel has a business center for those guests who need to attend to work matters during their stay.
For dining options, guests can choose to dine at the Fifth Floor Restaurant, which offers a variety of ambiances including family-friendly, traditional, modern and romantic. The restaurant serves a range of cuisines including Greek, local, and international dishes, providing guests with a diverse dining experience.
Does Castello City Hotel feature its own restaurants?
Yes, the hotel has a restaurant on site called Fifth Floor Restaurant. The restaurant offers a variety of cuisines including Greek, local, and international dishes. The ambiances range from family-friendly to traditional, modern, and romantic.
Does Castello City Hotel accept credit cards?
Yes, Castello City Hotel does accept credit cards. In addition to cash, they accept various credit card payment methods including Diners Club, Visa, American Express, Mastercard, Maestro, and UnionPay.
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