I was pleasantly surprised by a free upgrade to a larger room. The room was fantastic, really had me regretting staying only one night. Comfy bed, really comfortable living room, and a kitchen that had everything needed. The shower was also fantastic, love the rainfall showerhead. Gorgeous decorating, love the wallpaper behind the bed and the hexagonal floor tiling. Heated towel rack is definitely a bonus. Definitely would return to Kipos if I'm in Heraklion and will be recommending to my friends. The location was fantastic for exploring Heraklion and the hotel concierge gave a fantastic recommendation for a restaurant at Peskesi.

A bit difficult to navigate to by car. Make sure to follow the hotels directions and navigate on the map because Google does not know what it's talking about and will try to take you the wrong way down one-way roads.

Everything in the room was new and comfortable. We liked that there was a capsule coffee machine and compliments from the hotel. Staff was also kind and helpful.

It made a bad impression to us that you have to pay and sort out documents immediately after you arrive at the reception even if you are carrying luggage and are tired from the travel. It won’t make a difference if you are able to leave your things in the room, freshen up and then sort out these things. This didn’t happen to only us, but we also witnessed it with a number of other new guests.

I must commend the exceptional service provided by one of your team members, Michalis. From the moment our group checked in, Michalis went above and beyond to ensure our stay was nothing short of perfect. His welcoming demeanor and willingness to assist were evident in every interaction. When we had a question about local options, Michalis took the time to recommend several excellent options. What impressed us the most was his attention to detail and proactive approach. He anticipated our needs, offering assistance ensuring we had everything we needed for a comfortable stay. Michalis is a true asset to the hotel. His professionalism, friendliness, and genuine desire to make guests feel valued are qualities that truly set this property apart. The location of the hotel made it very easy to walk to all the restaurants and shops within minutes.

We stayed at Kipos Boutique Suite and we cannot recommend it enough. We gor upgraded to a bigger room, that has a living space with tv, a small kitchen with over, microwave, coffee machine (+4 cups), etc., as well with large rooms and a balcony. It is closely located to the center, it is clean, nicely decorated and the hosts communicates very clearly, and does everything to make you feel at ease. There is also a free and private parking in front of the hotel for guests. If you want a resto recommendation: Μεζεδοπωλείο Η Αυλή (Avli resto). Very odd location, but once you are inside, very very charming, best food that I ate in Greece and a tradition family business

First off, what a relief to have access to a free parking lot adjacent to Kipos. Next, the staff were extremely helpful and friendly (true Greek hospitality). Finally, the suite itself was modern, clean, comfortable, and within easy walking distance to old town and all the splendid cafes. The suite itself is surround by tiny alley-streets so I imagine a larger car would find it difficult to navigate. Not an issue for us with our tiny Fiat. Thank you Kipos.

Not a deal-breaker by any means, but the cleaning solutions were overly fragrant.

Located at just a 4 min stroll from/to the city centre of Heraklion, this extremely charming hotel hit the perfect spot for us. From extra nice staff to the spotless and comfy room we had a wonderful time. Also we were welcomed with a complimentary bottle of white wine, which we enjoyed just outside the window on the shared patio of the ground floor. We can but highly recommend this peaceful and well located place. If anything, the only thing, which didn’t apply to us, is the narrow streets to the parking if you’re driving to the hotel. So nothing to do the hotel per se. A gem!!!

The apartments are located in a quiet part of town but within 5-10 minutes easy walk of shops, restaurants, supermarket and the central shopping/eating tourist busy area. The area was very quiet in the evening and we slept very well - beds were really comfortable with nice bedding and good lighting. We stayed in a one bedroom apartment which was clean, spacious, nicely decorated and had a lovely courtyard area. Importantly the air conditioning worked a treat. The kitchen was equipped with basic requirements although the food in the area was great so eating out is easy and reasonably priced. Staff were really helpful.

Location is a little hard to find for taxis and tours so make sure you pre-arrange meeting spots. There are no clothes washing facilities in the apartments or communally, which is a pity.

-Excellent location, snug in the old town a quick walk from the main scene but just far enough to not have much exterior noise to bug you even on friday night. -Decently spacious modern looking room, large comfortable bed -Spotless and comfy, nice shower. -Great restaurants nearby -Friendly staff

-Soundproofing not great (like most Greek hotels) if you're a light sleeper bring earplugs though again this probably applies to 3/4 of my hotels on this trip, especially those in older buildings. Some heavy footed upper floor neighbours my second night were particularly annoying.

We got a free room upgrade as soon as we arrived at the property. The room was spacious, very nice furnished, with a little kitchenette which was very helpful as hotel does not provide breakfast. It was really nice having Nespresso coffee machine and capsules, which is my favorite coffee. They also welcomed us with a bottle of rose. Staff was also very kind and helpful. Excellent location.

We would like to have separate shampoo for hair and body, because there was only one shampoo for both and it wasn’t very good. Also, the first night I could hear everything our neighbors were doing. Once I closed the window it become better, so I could sleep peacefully.

Very modern and comfortable hotel with spacious rooms in the city center, walking distance to the main monuments and museums. Free parking by the hotel. Welcoming staff who gave us very useful hints, we especially appreciated Michalis with his enthusiasm and kindness.

The area is not very well mapped by google which insists in sending you through non accessible streets, so we had some difficulties in reaching the car park, but with some patience it's manageable if you reach giampoudi from almper street