Our stay at Irini Hotel in Heraklion Airport Town turned out to be a pleasant surprise, thanks to some unexpected flight delays caused by UK Air Traffic Technical Issues and airline staff's less-than-stellar performance at Heraklion Airport. Central Location: Irini Hotel's prime location in Heraklion couldn't have been more convenient. Situated near the city centre and the old port, it allowed us to explore the area effortlessly. Warm Welcome: The front desk staff deserves a special mention for their warm and friendly welcome. They not only greeted us cordially but also went the extra mile to arrange our transportation back to the airport, which was a big relief. Comfortable Accommodation: Our room at Irini Hotel was spacious and ideal for a family. We particularly appreciated having two balconies and large, comfortable beds that provided a restful night's sleep. Exploring Heraklion: Despite our unexpected stopover, the hotel served as an excellent base for our 24-hour adventure in Heraklion. The city's vibrant port and nearby shopping facilities offered plenty of opportunities for exploration and indulgence in retail therapy. Heraklion boasts a wealth of shops, and if you're a shopping enthusiast, you won't be disappointed. Final Thoughts: For a short stopover in Heraklion, especially if you're looking for a well-located hotel that doesn't break the bank, we would definitely recommend Irini Hotel. It provided us with the comfort and convenience we needed during our unexpected layover, and the friendly staff's assistance was the icing on the cake.

Limited Toiletries: The only letdown during our stay was the absence of toiletries in the bathroom. Considering the price range, we expected the hotel to provide basic amenities like shampoo and shower gel, which are common in many hotels of this calibre. Breakfast Note: While the breakfast spread was sufficient to kickstart the day, it was slightly limited in variety.

Everything was excellent: Super friendly and helpful staff (they took the time to walk across the street with us to show us the grocery shop and street with restaurants), very good and varied breakfast, clean room with efficient air conditioning, great location close to the seaside and main pedestrian street in Heraklion.

I have to think real hard for a negative. So here is one: The view from the room/balcony is other houses; do not expect to see the ocean. But for sea view just book a hotel in Amudara...

A nice option in the busy streets of Heraklion. Small rooms, but recently renovated I think and comfortable for a short stay. Balcony was surprisingly large considering the relatively small room though! Additionally the staff members I spoke to in person were super friendly and helpful, so definitely helped to make a good impression.

I messaged a few days in advance to ask for advice regarding parking, knowing the streets were super tight around the hotel, yet the hotel initially just told me to ask upon arrival - meaning I would need to find somewhere to park the car before asking about parking. Not great logic on that one... Got a bit more advice upon pointing this out, but it could have just been made clearer from the start. Also noted that our shower bracket was broken or removed, so we had to hold the shower head. And a bit more variety at breakfast would be nicer too, though appreciate this might be due to the limited space in that room.

Comfortable room close to the centre yet tucked away in a quiet side road. Helpful staff (George at reception deserves a mention) and a modern, clean and quiet room with nice en-suite corner shower and a large balcony. As we were based in Chania, it was just for 1 night to see the Archaeological Museum (5 minutes walk from the hotel) and the ruins of the Minoan palace at nearby Knossos so breakfast was adequate and quick (self-service). We would happily return.

Nothing

This a nice budget friendly hotel in convienent location. Hotel was in very nice condition, clean, very new and updated. Staff was friendly and helpful. Area was very safe and we walked around the area every day. Breakfast was a very nice but not huge selection of fruits, vegetables, bevages, cereal, breads and of course yogurt. We enjoyed our morning coffee in their outside courtyard. Room had a small beverage fridge.

Rooms were not as big as they looked online. Very few rooms have view of the harbor.

Very friendly hotel managers (day and night shift, 24h reception)! Rooms are clean with big balcony and A/C. You can ask for a free bottle of water at the reception. Breakfast was nice with good coffee, tasty fruit and greek yoghurt as well as boiled eggs, feta and olives. Central location near a beautiful square with a church, restaurants and bars and also the K.T.E.L bus station to go to Lasithi.

Nothing all good.

The staff at Irini Hotel are the best! I got great service from them. I arrived very late in the night to the hotel and didn’t have much sleep before so I asked a for a favor from the hotel (that I thought they wouldn’t be able to provide to me) but they were happy to help me with this. I will definitely book this hotel again whenever I am in Heraklion. If you, like me, are traveling with the boat to other Island, this hotel has a great location. It is near both the harbor, shopping, museum and nice restaurants. (Only 15 min walk to the harbor). The balcony was very nice. I also enjoyed relaxing outside on the bottom floor after checkout.

I really liked my stay at Irini Hotel but if I have to choose something to complain about, there was a few minor things about the facility that could be upgraded. For example was my shower head too heavy for the hook so I had to hold it while showering.

Great location in city center, comfortable room, friendly and helpful receptionist who is also one of the very few people that we could communicate with in English. Breakfast is basic but still fairly good. Overall good value for money.

We stayed for three nights but nobody came to tidy the room, change towels etc. We had to ask that at the reception. Also, booked three single beds but ended up with a double plus single bed.

Great location and the staff were so lovely! good breakfast, clean room, 24hr reception. Perfect one night stay and they let us keep our luggage there after check out for 4hrs. AC worked perfectly, cute balcony and quiet. staff helped with taxi and said how much should be, super helpful.

Only one pillow pp, small shower, no water in fridge but didn’t expect it. Wouldn’t not recommend because of this though.

We loved the location of the hotel, spacious, immaculte rooms, balcony with table and chairs, excellent reception and housekeeping

There wasn't anything we didnt like! Some parts of hotel could do with facelift