The staff was extremely friendly especially Stellios. He goes the extra mile for you. Breakfast was very good and you have good choices. Airco did its work, spacious room and balcony. I loved watching the planes. The sound didn't bother me, the room had 3 doors of which 1 is the soundproofing door. Close all 3 and wear earplugs and you'll sleep like a baby. I work from home, a customer service representative and I also worked in the hotel room. The planes didn't interfere with my calls at all because of the soundproofing door. The most comfortable bed I had slept in during my 2.5 months stay in Crete

Not having a 'do not disturb' sign The toilet seat not staying up

The staff were exceptional and very understanding. The breakfast also provided a variety of different foods. Its proximity to the airport was an additional plus making it extremely easy to travel to other parts of Crete because of the good transport links. They were helpful with providing ideas for family excursions as well. All the staff were extremely accommodating despite our inbound flight delays.

Being so close to the airport meant that there was a constant plane takeoff which may bother some customers.

Nice staff, reception 24 hours open Breakfast included but basic. Fine for one morning.

The shower had no wall mount. I think that's weird for 45 euro per night. The room appeared to be rather small but nevertheless was apart from the shower convenient.

I just wanted somewhere to stay close to the Airport for the last night of my trip to Greece and this was perfect. I was able to catch the public bus into Iraklio Centre (roughly 10 mins) to have a look around and get some food on my last night. Got a taxi to the airport in the morning to make it easy with bags and it was €15 maybe? You could walk it in 15 min but my luggage was a bit awkward so I went for ease.. Room had a balcony which overlooked the main road which was nice! Staff were nice and there was breakfast included in the rate..

The bathroom was a bit cramped and the shower splashed water everywhere even with the curtain pulled over.. The Hotels proximity to the airport meant you could hear a lot of planes if you had the balcony open but there was a note left to say that it needed to be closed to keep the sound down.. There was no deadlock on the door which felt a bit flimsy and not very safe to leave valuables in.. Door still locked but didn’t feel that safe.. Breakfast included was very basic; No fresh juices when I was staying, Pastries were very dry and felt stale.. Balcony had no table or chairs on it which would’ve been a nice touch to relax and people watch on the busy street below!

Flight from Heraklion was cancelled so booked two nights at the Asterion until we could fly back to UK. I've given the high rating because this was such good value for money. Staff were very friendly and let us into our room at 10.00 a.m. We had a family room although there were just two of us. No bells or whistles but was fine and got us out of a sticky situation with Luton Airport being closed so no flights in or out. Room was clean, bed comfortable and a plentiful continental breakfast. 5 minutes from airport.

Shower in bathroom was poor. Plane noise (to be expected as so close to the airport)

20 minute walk from the airport so as a solo traveller it was great. Turn right and off you go. I did the walk at 11.30pm and felt perfectly safe. Lovely receptionist, got hot water for a cup of tea and went straight to my room. Toiletries and bottled water provided. Filling breakfast. Another lovely receptionist helped me on my way to my next destination. Second time I have stayed here and it's the perfect place to unwind after a long flight.

There isn't really anything negative to say. Arriving so late a snack/sandwich would have been nice but there were plenty of places open to eat and takeaway numbers on hand from the receptionist.

This location is really close to the airport in a more industrial area but there are shops, cafes, and the bus stop is a block away. The staff was so nice, especially Stelios at check in/out. He made sure I had breakfast, which there was a wide selection of hot and cold foods to choose from, and then he arranged a taxi after I determined that the bus would not arrive on time for me to get to the airport. The price is fantastic, great air conditioning, tv, and other amenities.

You can hear planes, so I just used a white noise app, which blocked the sound. The walls in the room are bare, so it seems a little "cold" but everything works well and is comfortable. The fridge is really big.

The facility exceeded expectations, which were small. The proximity of the airport, reception available all day, at least good opinions from travelers. The windows of the balcony had double protection completely protecting against sounds from the outside. The air conditioner was flawless. He worked quietly. It was a pleasant surprise that an open buffet was launched an hour earlier especially for my family because we had to leave the hotel before 7:00. Receptionist extremely polite. And yet we were finishing our 3-week stay in Crete and we were immune to the kindness and hospitality of the Cretans. However, it surprised us with its kindness. He was always asking what he could help us with, if we needed anything, if it was comfortable and if everything was okay. It was nice. He specially arranged hot crossainty buns for us despite the bakery being closed.

Everythink was OK.

I have chosen this hotel to stay one night before the flight. Both of receptionists we talked to were friendly and helpful. I was explained how to get to the airport on a city bus and where to buy a ticket. It was really easy and fast, around 5 min ride.

The area is noisy and full of transport. We had to close the window. But it actually didn't matter for one-night stay. Also the breakfast could have been better, with more choice.

Soulema Androulaki was a beautiful woman that helped me a lot. We were getting married and she organised a special bridal bread to be delivered to our wedding venue 1h away from Heraklion. I never met someone that amazing and happy to help. She send her partner to deliver the bread to Elounda. She also ordered for us and made our wedding day even more special. Thank you so much Soulema 🇬🇷❤️❤️

Nothing