Affordable, great location, friendly staff. We had everything we needed for 4 nights without the help of the room attendants.

The room smelled a little funny, but my partner said it smelled fine. Although the renovations looks nice, there is no counter space in the bathroom and I wish the mirror reflection wasn't black. The barn door design for the bathroom is a nice touch, but not so nice after you do your business because the exhaust does not work. There were signs everywhere saying "park at your own risk" but I wish there were cameras in the parking lot just for safety reasons.

Location was great. Room was small but effectively laid out.

The beds were so hard that it hurt to sleep on my side. As a side sleeper this ruined my sleep and hurt my hips. I have never experienced such hard beds in a hotel. The management response was that the beds were all new and hard beds had been chosen because there had been too many complaints about beds being too soft! Hey, guys, there's a middle ground that will please most of the people most of the time! We are locals and we usually use Guam Plaza Resort & Spa. Same price, very comfy beds, at the other end of Tumon Bay. We tried this one this time for location; never again!

I liked the renovations, closeness to the airport, store, the white clean towels available amenities (blower dryer, ironing board and iron) with coin washer and dryer. Front desk had pods for washing available too. Super easy for anyone to get comfortable and have all needs met. Love the outside palapala for people to sit and wait on laundry. Night staff are ALWAYS welcoming.

I stayed with colleagues and didn't feel comfortable with the restroom sliding door and the gap it left when closed. Not my ideal door set up for people you work with.

Great rooms. Lots of space. Comfy bed.

Having a car is a MUST. If I went anywhere in a taxi it was $20 a ride You can hear people in the hallway and outside. That doesn’t bother me. But one evening I had someone knocking on my door for a long time, laughing, and covering the look out hole. As a lone female traveler, I didn’t open it and put it down to drink confusion. But I called the front desk and got no answer.

I had a 26 hour layover in Guam after leaving Saipan, so this wasn't a planned visit. The suite was exceptional, tastefully designed and decorated and everything looked new. This was a very comfortable place to ride out my layover. I did explore the surroundings but there were no sidewalks in this area, so I didn't stray too far. There were shops within walking distance to buy meals and snacks. The staff were very helpful and allowed me to check-in early without an additional charge.

There was no room for improvements!

I stayed here for two weeks as a single traveler. The staff was incredibly welcoming, friendly, and responded immediately to any issue that I brought up. There are enough parking spaces, a convenience store is located right next to the hotel, and the pool allows you to cool down at the end of your day. The hotel is not located in a tourist district and you are on the highway within a minute. I would not hesitate to book this hotel again!

Everything was very beautiful and well kept. The little time I spend there was well worth it. I made a little bit mistake with my booking but the staff was able to help me sort it out. All in ll it was really nice and very welcoming, love the smiles and the Island hospitality. Next time I will visit with my family. Thank you! Sailor Mom!

That I didn't have more time to stay and enjoy my time there, it was a short stop from work but I wish I had more time.

Belle and her crew are the best group of people in customer service I have ever had the pleasure of meeting. I wish there were more people like them in the world. I will definately make reservation there on every visit, and let my friends know the kind I received

I loved everything about the hotel; nothing negative to say

I.. Always Stay and ask for the same room as it is My Favorite Room.. However, I think they moved the closet to accommodate other guests' usage.. But.. I liked it at the end underneath the air con.

There's nothing I didn't like.. Except for the occasional times I called from the room or from my phone at certain times, there was no answer.

Professional staff, very comfy beds,clean room and bedding, facility well maintained.

Other guests walking pass the room were loud almost every other night. Aircon filter needs cleaning.