All staff I encountered greeted me & my group politely with a smile. Harris Hotel has an white and orange theme which makes it unique and quirky. The hotel sells many of it's amenities at very affordable price. During check out, I enquired regarding car transfer to nearby ferry terminal and it was provided complementary by the hotel. In addition, I missed two large bags of snacks in my room & the staff kindly sent it to me at the ferry terminal. So sweet of them! Hope the hotel management continue extra ordinary service to all guests.

I would prefer hotter shower than their current setting

Am not the breakfast, stay jn the room type but big dinner room service Oxtail soup/fruit/fried banana with cheese topping, ice cream on the side, food party girl with own projector watching Flash while eating. LUXURY. Harris is a wonderful place with very warm welcome that makes stranger like me feel at home, walking into the room expose to full sky and water is all I need for a getaway. Location is just 5 min walk from outside ferry terminal. Totally easy going. My kind of holiday is eat, rest and pray in solitude cos i work 6.5 hours non stop , 4 days a week handling humans of all sorts of nature a noise with calm and pleasure.

I do not practice dont like.

hotel is very convenient and located next to the Batam Ferry Terminal with a mega mall across the road. Centrally located to various points and back Housekeeping did a very good job in maintaining the room cleanliness and front office service team were very helpful and friendly Service Team from the cafe go extra mile to make you comfortable and cozy

TV program with Bahasa Indonesian Language translation which proves to be a challenge and lots of repeated movies. The bathroom glass door is not aligned which needs maintenance and rectification Airconditioning in the room needs maintenance attention, not cooling enough and the elevator landing area on each floor is suffocating without air-conditioning turn on

I liked the hotel breakfast where there is a wide variety of local and international dishes available, from good quality crisp pastries to spicy nasi lemak. Some of the room service food like the sirloin and filet mignon is pretty good. However there is the oxtail cuisine (broth) which were exceptionally good. The hotel room was also comfy and clean with a good amount of amenities provided. The hotel staff and receptionists were friendly staff were friendly, polite and very accomodating to us throughout my stay at the hotel.

The common corridors are not air conditioned making it uncomfortable when walking to the hotel rooms. Some of the decor and furnishings in hotel room is slightly worn-out. Even though there were great food that we enjoyed, unfortunately there was one which was disappointing. The spare ribs was overcooked making the flesh very tough to eat and not very enjoyable.

This is the number 1 Hotel that I and my family like. When we reach the hotel the aroma smell is very relaxing, there is welcome drink, complimentary of two drink and chocolate for each room, Staff are friendly, the food for room service and Breakfast all are very delicious, the room, aircon is superb👍👍👍and toilet are very clean. The room service is super fast there is no need to wait for soo long. Surely i will come back here for my next holiday. Other hotel cannot be the same like Harris Hotel❤Our family number 1 Hotel in Batam👏👏👏

Hotel is just beside ferry terminal a 5 mins walk . It’s also just opposite batam mega mall . I like the staff they were accommodating and friendly . The room is clean and simple. Water pressure in bathroom was good . Swimming pool was clean . Breakfast was good , a lot of Indonesian food choices . Eggs live station . Dinner they had this like event thing and we decided to try the food . It was awesome didn’t regret. I love sate Madura . Only wished they offered shuttle service to different malls . Or shuttle service to the welcome to batam night market . Would have been good but otherwise getting a grab to go places is easy .

ROOM @ The rooms is Great enjoyed every moment. BREAKFAST @ - I think the chef need to bring more variety of menu to our guest expectation. It so so only the breakfast nothing is impressive but the traditional Kuih is great. LOCATION @ Right exactly beside Batam Feri Centre - It is walking distance only about 40 meters only. But been cheated by Private Car Driver as he charges us 500K. We learn the lesson as first timer as we had agree when we booked the vehicle.

Nothing - All is Great

The hotel offers quite a good spread of food for breakfast but the service at the egg station is slow, as long as you are willing to wait for your order to be cooked. The staff are really friendly and helpful including the reception, housekeeping and security staff.

Food prices are pretty steep by Indonesian standards, and you need to be patient while waiting for your food and drinks to arrive. The TV reception is bad, the images kept freezing and I gave up watching TV after a while

All my family members are satisfied with the hotel. The staff are very helpful. The rooms are very clean and neat. The bed so comfy. The breakfast are good. Plenty of choices to eat. We having problem with the connection doors, and we inform the reception, immediately they send someone up to the room and solve it. We also wanted to thanks the staff name Laras for helping us throughout the stay. She will solve the problem to make us satisfied due the room not ready upon check-in. And when check-out even though the hotel is just next to the ferry terminal but she offered us to transport to the ferry terminal as we carried so many luggage. We really have a pleasant stay. Thank you Harris Hotel Batam Centre. You trained your staff with good manners, helpful and cheerful. 👏👏👏👏👏 This is my third time staying at he hotel and I'm happy. For sure will come back again next time.

The staff were very friendly & warm. Loved the dances they performed during breakfast & dinner in the Cafe. 1 thing we chose this Hotel is because it is located just beside the Ferry Terminal - very Convenient! (a Very Strong PLUS Point here) The facilities were beyond our expectations. (tot it is a 4 star hotel, so didn't expect much:) but the facilities were more than i expected; e.g. the Gym maybe a bit small, but Fully & Well Equipped!

Nil