It was a very clean room and toilet. Right size. A full window with a view out. The hotel was very clean and cozy. Great location. Sarinah shopping centre is a short walk away. In short, it's an exceptionally good hotel.

When I was checking out, I requested a receipt. The two front desk staff said no. And despite me asking them politely, they simply refused. I could not understand the logic or behaviour. When I asked to see their Manager, they gave all kinds of excuses. Unbelievable. Why that happened is beyond my comprehension.

The staff was accommodating, friendly and helpful. The location is nearby public transport, bus Station MH Thamrin, a little further is MRT Station and about 5minutes Grab ride to Tanah Abang. There's street food across from the hotel and Sarinah is also within walking distance. The room is great, clean and spotless, albeit a little small.

The shower door is transparent, would be awkward for group of friends. Breakfast is so-so, Wifi is great. Supposed check in at 2pm, but the housekeeping wasn't done earlier so we were stuck at the lobby until 3.30pm.

Good hotel in the very center of Jakarta 24h reception and you have parking lot in case you come by car You have everything you need a walking distance Shopping Mall, restaurants, street food, cinemas The stuff is super nice and friendly they will help you with anything you need The room is go enough, comfy bed, tv, mini fridge, good AC and a nice hot shower

The wifi is quite bad, always up and down Everyday at some point you have to long in again in to the wifi connection for some reason

Location is great 👍🏼

Breakfast (omg) well below average. No milk for my coffee and every time we went nothing left and all I had was congee. No worthy to pay for breakfast so much food on the street ( plenty to choose from).

pros: i really really love the jacuzzi in my suite room, everything is perfect, the bathroom, the bed (love the japan cozy room style), fast wifi and good location near some restaurants

cons: no hand soap and body lotion, no brekkie buffet during the pandemic so they delivered it to your room at 7 in the morning

I like everything about the hotel but would appreciate so much if the management would like to do some maintenance

The towel was so bad. Worst i ever had i any hotel i ever stayed in

Good service nice personal Great loxation City center

Bed light can be upgraded Breakfast can be more and better organised with international breakfast

good location, value for money!

no hairdryer which makes female traveller feels a little bit inconvenient. you have to make a call to the reception to request for hairdryer, and the staff collect the hairdryer from me at 10.30pm.

The room is super clean and the bathtub in the bathroom was the highlight of our stay. The hotel has this kind of “Japan” vibe Allover the place. Which is good.

The executive room that has bathtub apparently doesn’t have windows to look outside. So there would be no way of knowing what time it is or how’s the weather outside.

A strategic location as it's near to Sarinah, Jalan Sabang & few blocks away to Plaza Indonesia etc. WiFi was great. The bed was comfy

Towels seems to have a weird smell. The bathroom door can't be fully closed