Best hotel breakfast I've ever had. So many options, everything fresh and delicious. The rooms are better than the pictures show. Not huge but we found them plenty spacious enough. The terrace king room was lovely, big bathroom and very clean. Housekeeping is excellent. Gardens are beautiful. The pools are great. So many great things for kids...ice cream, bikes, tables tennis, playing at the beach, waterslide, fountains, games. We had the best time, the property exceeded our expectations. The rooms are very dark and quiet with comfy beds - we slept so well the whole time. The local area is nice, you can walk to other resorts or Bali Collection for different restaurants and shops. Ikan restaurant was great. Yummy food and so accommodating of kids.

The on site restaurants lacked a bit of atmosphere (except for the Ikan on the beach). The poolside menu and restaurant menus could do with more vegetarian options and more fresh options - better salads etc.

Its location, good amenities, warm and friendly staff and good food.

Nil

The staff were incredibly helpful. The facilities great, we spent most time by the pool but the beach area was also great. The breakfast had great options and all delivered. The room was spacious and the AC worked very well. The hotel is next to other hotels and you can walk on the beach path and have dinner / drinks at other hotels.

N/A

Amazing stay, room was clean, staff was pleasant and attentive to details. Nothing more you could ask for. WESTIN lives up to its reputation.

The night lights in the room was faulty but that's just a slight inconvenience.

Property was good, friendly staff, great facilities. Perfect for family. Kids loved it

We booked it half board through booking.com. It was very disappointing that Booking.com and Westin messed up the booking as I had to spend several hours explaining our booking inclusions. It appears staff reception had no idea what booking.com booked as they seem to completely ignore the booking confirmation which was emailed to us. Took me 3 hours to sort out with booking.com and then with hotel to fix things. Very poor experience on day 1, not sure who to blame, booking.com or the hotel

- Right on the beach - Very nice pool - Very good breakfast, although cheese board could have more options and they can be more attentive to directions at the egg station. - Great water pressure in the bathroom. Initially we did get a room that didn’t have any hot water but they changed the room, which solved that issue. - Lovely staff - Amazing beds - Great live music at the pool bar

- Nothing in the vicinity of the hotel so you need to get a ride to go anywhere. - The rooms are super small. Our initial room had us two people running into each other when moving around.

The property is lovely and has a lot to offer for a family vacation. The location and food at the hotel was also very good.

The rooms require a complete revamp and the furniture is very old. There were red ants in the rooms and especially in the bathrooms.

This resort is very nicely laid out along the west shore of Nusa Dua. There are two restaurants that served breakfast with a lot of variety in food choices. The gym on site was well equipped and there is a shared jogging path along the beach. We would consider staying again in the future.

We were traveling with family and would have liked to have been closer together. We utilized the laundry services, and the clothing came back smelling like they were never washed. Our room was situated above the lounge and there were people outside making loud noises until 5 am. We wanted to book massage services for 3 at the spa and were told there was only one person available in the spa.

Excellent hotel with great facilities and location. Staff exceptionally friendly and helpful.

Went with wife and daughter, had a splendid stay. Staffs were super friendly and services were excellent. Room was spacious and comforting. The beds were amazing. Location was top notch with the beach opposite. The beach area was clean and fortunately the weather was great. Ikan restaurant menu was great and staffs very accommodating.my daughter enjoyed the kids club and a special thanks to Devi, Amy ,Tina, Yuli and Ayu for making her every visit to kids club a memorable one filled with activities. Thank you and maintain the great service. Will return again for sure