Location was good, walking distance to Sengiggi beach and restaurants. This is a collection of villas of varying sizes and shapes. We stayed in Angsana villa The staff, all the staff including the security, the cleaners, the porters, reception staff, etc were really respectful, helpful, polite and nice They did their best to ensure our stay was pleasant Special thanks to Andrian for his beautiful gesture and decorating our room beautifully. Swimming pool was clean and decent size The manager was really amazing with us, he was very polite and helpful. The breakfast was decent, but we only had breakfast in the Hotel once, as there are many nice restaurants close by who do really nice breakfast. Overall the stay was very pleasant, except for too many lizards and gecko's coming inside the room and the bathroom (which you would expect in Lombok)

Even though doors and windows were all closed, lizards and geckos still managed to come inside but the staff were always happy to come and remove them... sorry we don't like lizards!

Nice Villa design with private pool. Very spacious Villa. Big bathroom with bathtub. Friendly and helpful staff. Great location: - Close to restaurants, markets and beach (few minutes walk). - Nerby restaurants offer food and drink delivery directly to villa with no additional charge.

The bed sheets and towels did not smell nice (no detergent smell - like they have been washed a few months before). Villa A5 needs refurbishment and better maintenance, especially: - wooden patio needs to be replaced (wood is rotten and moldy - use provided slippers in villa to step on it) - few lights needs to be fixed (pool light, bathroom lights) - tiles in the pool are falling off - air condition is worn out

The pool is wonderful and the beds so comfy. And the staff are brilliant, friendly and keen to make sure everyone has a great experience. The view from the rooms is incredible - the photos don’t do it justice.

The WiFi access in the rooms is terrible - not great if you’re travelling with older kids. Unpleasant smell of gas coming from the toilet bowl too.

The front desk Staff was quite friendly and helped a great deal. we were coming back from Mount Rhinkani trek and understandbly were not in a state of full function. the staff were kind enough to take our luggage without asking to the room and got us painkillers.

nothing much, we stayed a night and it was exceptional

Close to the beach Beautiful pools Comfortable room Great breakfast would recommend The views amazing Very peaceful Can use gojerk to get to the area and for food

Shower made a noise when the hot water was turned on Shower floors didn't look clean Tv didn't work

It was very clean , the food was good, it was great value, the staff made us feel right at home, and it was a restful stay.

nothing

breakfast delicious generous and good choice

can't think of anything

All staff friendly and great service

loved every aspect about the villa I stayed in

The hotel is very picturesque and quiet. It has enormous potential. The long pool is so lovely but, it isn't very clean.

The wifi was our main gripe. It was ok in the restaurant area but, awful in our room. It did work if we asked the front desk to connect us but, it did fall over a lot. The hotel was empty. We were pretty much the only guests. The pool wasn't overly clean. The rooms were a little tired Various areas of the hotel need decorating The guy ion the restaurant basically warned us off on our first day. He told us that the restaurant would be shut at 3pm each day and that we should find somewhere else to eat in the evenings.