Great location in the town with excellent parking facilities. Hotel was like a museum (in a good way) with lots of local memorabilia to see and read about. Fascinating history available to guests. Breakfast was very good and the staff were extremely nice and helpful. Hotel was very quiet as it was mid-week and no functions on. Maybe different if there was a big party in the function area below our room.

Hotel was a little 'tired' in places and the decor looked slightly past it best. However after the last few years of disruption this is not surprising. Not sure why the main bar was always closed but the local bars in the street were great so this was only a minor negative point.

The room was spacious and comfy, loved the old style of the building, the breakfast was lovely and the check out receptionist Dee was also lovely, very friendly.

The hotel was way too warm for us, the Australian receptionist rang me when we were on route to see if we were still coming and said we might have 'forgotten' which was just bizarre and irritating. Then on arrival she was hard work, terse and gave us no info about breakfast time and check out time and we couldn't pay cos she said she'd shut the till after asking us if we wanted to pay now! Otherwise everything else was excellent.

We had a super short stay for one night. The night receptionist (I think her name was Dee) was exceptionally nice. The other staff were helpful. The lady that booked us in was professional but a bit cold and short. Our room was very comfortable and super clean. The hotel is beautiful. Parking is great and safe. Food is adequet and nice. Don't expect pub sized food, it is more normal portions which is nice as you don't waste food. Right in town centre so it's ideal for shopping and walking around the beautiful city.

Some weird characters (non english speaking) constatly smoking at the side door alley entrance, and giving people a look but I cannot blame the hotel on that unless its staff but they were not dressed as.It made us feel at unease but again the town itself and hotel is safe and nice. My only complaint if any is that booking.com showed only 1 room remaining before we booked and the hotel seemed pretty empty to us. We had dinner/breakfast in an empty diner so not sure how could the hotel be fully booked but again its nothing against them.

Nice room , good value. Hotel close to everything. Nice effort at little mementoes adorning the walls and on barrells in the corridors .

I went to the bar balcony at 7 a.m Sunday morning. An male member of staff asked could he help me , and I asked if it was possible to get a coffee ? He replied that service didn't start until 7.30 ; which had me wondering , why even ask if I needed anything !? As the coffee machine was a simple push button affair I found his attitude strange . Ask if I needed anything then quote rules that i was happy to go by only he seemed eager to be helpful, then wasnt lol The full ' Irish ' breakfast had steamed mushrooms, tasteless , bland .

What incredibly friendly staff, from the ladies on reception, the restaurant staff and the waitresses at breakfast all were a delight to come into contact with, superb service. The hotel was clean and comfortable, the icing on the cake was the upgrade to a wonderful suite, impressive to say the least. The dinner in the Bistro was excellent as was breakfast the following morning. Would definitely stay here again.

There were a couple of hen night parties in the hotel with music until after midnight but to be fair didn’t cause too much upset.

The room was lovely and the breakfast was beautiful. The hotel is steeped in history, I loved looking at all the photos ect .

The price we paid , I think the breakfast should have been included .it was Friday night , but I still think it was expensive for a room only .

Modern room. Very welcoming staff. Good parking.

Breakfast was an additional 12.50 euro. A little on the expensive side given that I was a resident. That said. The breakfast was tasty and the overall cost of BB was very competitive when compared to the rate on offer in the nearby Landmark Hotel.

Super big and very clean room. Tea/coffee making facilities in the room. Temperature in the room was perfect at night.

I had to ask for water for the room, you'd imagine there would be a bottle in the room. I think the shower spray/cover was broken. Water spraying out in one gush. A little noisey in the morning with a hen party but I was awake anyway

A charming place to stay in a charming location, and close to everywhere I needed to be. Plenty of restaurants and shops nearby. My room was, well, roomy, with a nice view of the neighborhood. The public spaces in the hotel were comfortable, the staff very personable and helpful.

Can't think of a thing.

Have to admit I was very impressed with how prompt Laura replied to my inquiry via email. And made notes of my request etc. Lovely hotel old world charm about it. Staff were all local and friendly. Room was amazing and absolutely hugh. Great value for money. I also ate both breakfast lunch and dinner in their restaurant. Again outstanding service and food. Keep up the great work guys. I will certainly be back. Rgds Mal