Staff were really helpful, especially the staff at breakfast. I am sorry I did not ask the lady for her name to me too it here, but she simply could not do enough for us! Breakfast was sensational!! Rooms are quiet enough too, although on the main road, is was quiet enough once the terrace door was closed.

Coffee machine did not work. Shelves in bathroom were not cleaned. Chairs on terrace were not cleaned either and we wanted to sit out as the weather was good...

Staff were very accommodating,The food served in the evening was excellent.

The property which is only approx 25 metres from the river Shannon has a bridge practically next to the front entrance of the hotel. Unfortunately the bridge has 2 sets of barriers, And when any large vehicle passed the barriers would rattle loudly.The insulation really could do with upgrading, I had a very restless sleep. I think the main road which pass's is the N5 which is quite constant.(Room 5).

Restaurant catered for a mixture of residents plus locals from a surrounding area plus people from cruise boats docking from the river Shannon which passes right under the hotel windows. Food was excellent, and a sample of the very special service we had at breakfast time, was that the lady who cooked our irish breakfast to order, noticed that a mother at a neighbouring table was having difficulty eating while holding a baby and managing two toddlers, so she swooped in, gathered up the baby and entertained it on her knee while mum tucked in to her breakfast unhindered.

Signal for my phone from Tesco mobile was a bit patchy. Not the hotel's fault.

A wonderful property!! Stayed 4 nights and ate breakfast and dinner there each night because the food and atmosphere was so terrific. The owners Barry and Annette and their staff were gracious, efficient and hosts

An elevator for luggage

Room was lovely very clean... Shower was amazing.. Food was gorgeous was really busy so just sat at the bar which suited us.. breakfast was gorgeous... Would definitely stay again...

Arrived into the bar to have a few drinks had 2 cocktails which were amazing went to order a 3rd at about 10pm and was told they were finished cocktails as that had cleaned up the station. Place was empty apart from some staff members having a few drinks felt like she could have said something to me so I could have order another one before she started to clean ... Barman explained later that they had a really busy day which I understand but I thought it was a bit early to have stopped serving them...

I love everything about Keenans, location, young staff, hands on owner Annette... It's a most welcoming, stylish well dressed place with lovely helpful young staff, and well done to the owners for supporting young people of all cultures. Great place. Can't recommend this wee jewel enough. X

Only thing that limits me not coming more often is the lack of a lift. Stairs, are a problem for me, but it won't stop me going because when I can get a ground floor room, I only have to use stairs for breakfast. Won't stop me revisiting, ever lol

The staff were very friendly, we had lunch in the bar on arrival , it was very tasty & breakfast had a great selection & was served by very helpful friendly staff .Our room had a river view & was lovely.

The only thing that we observed was the noise of the bridge when very heavy vehicles passed over it, outside of the control of the hotel obviously.

We stayed overnight and had dinner in the bar which was very nice and good value. Breakfast the next morning had a good choice . Staff was very friendly and helpful. We will visit again.

Everything about this place was fantastic. Rooms are spotless and the staff are very friendly. Breakfast is a nice feast in the morning. Homemade bread and compots to fresh made to order hot food. The bar of the hotel was a nice way to spend a night with some drink and quality food. If you want to stay in a nice irish family run hotel then look no further

Nothing at all

From the start of our holiday, keenans didn't disappoint. The staff are great and friendly, plus Betty, the breakfast chef, is a gem of a lady, always smiling and never any bother to help. We wouldn't hesitate to come and enjoy your custom again in the future. Thankyou

Nothing really.