The breakfast was delightful and spa was beautiful

Room floor was slightly dirty. Picked up a few bits off the floor and put in bin. The jets in the bath wernt working which was a disappointment.

The breakfast was lovely and staff

Rudeness of one of the receptionist on two separate occasions so we kept our distant from her if we had any other queries. Choice of food in Douglas hyde restaurant. Two meal choices. Two of the family did not like the menu and there was nothing else but try at €65 a head and leaving hungry In the upper bar no seats as reserved for afternoon tea and seats remained full until 8pm. Lower bar was closed as wedding. So we either stood or went into a very open dining area which was the walk through for a wedding reception. Bedrooms /spa /gym t swimming pool etc.

The hotel decor, staff, spa, grounds, bar(s), and facilities were all excellent. The casual dining meal was very good and my "rare" steak was cooked and rested perfectly.

The buffet breakfast is a disaster - best to order from the menu, as the eggs were "rubber" and the other items were sitting in a bains marie for a long period of time. The 8-course tasting menu was a bit hit & miss as some of the courses were unrecognizable. The beef in the dish was perfect but the halibut (that me wife had) was over-cooked.

Myself and family went for one night but ideally you would want to spend at least two nights here. It is in a remote area so the lake and the hotel itself is really what is so lovely about Kilronan. The castle itself is gorgeous and exactly what you'd expect from the pictures online. The staff were very friendly and we asked for late checkout as we couldn't stay for two nights and they kindly let us which was great. The food was lovely myself and my son ate in the casual dining hall and there was a lot of choice which was great.

The check in itself was long I think we were waiting 10/15mins before we had anyone talk to us. Now the staff were lovely it just seemed there wasn't enough during that time. Then the only other thing I didn't like was the woman's showers in the spa/leisure centre. They could really do with a deep clean and a bit of maintenance; handles broken off the dial on the shower, shower gel broken off the wall and just on the floor and hairs and fluff on the shower floor. In a hotel which offers such a prestige look and feel in other areas it just lets it down. I expected shampoo and conditioner to be also in the showers as is usually the case in hotels at that price.

Lovely staff, lovely relaxed bar, great breakfast. This hotel was a really lovely place and we really enjoyed it.

Two small issues which could be altered easily. 1.Swim lesson on in pool when we went down (that was no issue per se as all children deserve this), but parents in watching with no shoe protectors on, I view this as poor hygiene practice, strollers with dirty wheels also in the pool area. This could do with being rectified asap. 2.Casual dining area is just a room used as a walk-way to lifts and leisure centre from lobby, this should be screened off I think.

Lovely hotel, very clean. Ate dinner in palm court, had the casual dining menu and it was lovely

We were a little bit disappointed with the pool as there were swimming lessons on when we arrived to the pool on Friday evening, half of the pool was cordoned off. We just weren't warned about this in advance. There was very little space to swim as a few people were occupying the lanes that were free for guests. We ended up only staying for 20 minutes as we just felt awkward as swimming spectators were also taking up the lounge chairs at one side of the pool.

Kilronan Castle just blew us away From the minute we drive up the tree lined driveway to the greeting at reception and for the rest of our stay we couldn’t fault it Our room was in the original part of the castle and I’ve never slept in a more comfortable bed There is an amazing spa like swimming pool and leisure facility but it also has a designated SPA which we didn’t use on this occasion unfortunately The whole place including the leisure centre was spotlessly clean The staff are amazing so friendly and helpful The food is delicious I could go on … highly recommend this hotel it’s 5*

Absolutely nothing

Our stay in the castle was a dream we had ages ago. And now it came through. From the very warm welcome through the lady at the reception, the excellent service in the breakfast toom, the restaurant, the bar (drawing room), we felt really special. Everyone was so nice and friendly and all little wishes were granted. The spa experience was fantastic, I even enjoyed a nice back massage. The food was delicious and the presentations are incredible. We will definitely return. It was a get away like no other. We had a fab time and my son felt like the master of the castle enjoying the "room service" breakfast in bed treat.

Maybe highlight small kids splash time at arrival. I felt they were a few elderly guests that would have preferred a more quiet time after splash time was over.

Booked this last minute when doing a road trip, The grounds and building itself are beautiful, They have restored the old castle and blended in the new buildings very well. Staff were great, very friendly. Room was nice, plently room and has that old feel you would want in this building. Food was amazing - we arrived late so just did the more "casual" resturant but it was top notch food and service. Pool and spa facilities are also open to guests. Breakfast was really good. Overall for a last minute booking and find i was very happy

There is not much in the area, we were just passing through but other than walking there isnt much to do. You needed a swimming hat for the pool which is fine but as a guest you had to buy the hat and for a one off 20 minute pool visit it seems a bit much. Could provide guests with those for free IMO.

The staff. The staff is exceptional. Fanni should get a big raise. And her bosses, they were excellent too. I've never been treated so kindly at a hotel/and or castle. That staff really seem to enjoy helping the customers. One of the managers always addressed me by my first name, even before we met. That was cool. The other manager talked with us a number of times over our common interest in music. Outstanding staff.

ONE BIG HUGE MONSTROUS PROBLEM. Replace the carpet corporate. The carpet is years past it's prime. It was the only thing that dectracted from our experience. Also, send someone to the U.S., to a good steak house. If your not serving a $55 Filet that's been aged for 30 days then you shouldn't have steak on your menu. ON the other hand, breakfast was outstanding.