We did receive an upgrade free of charge so had a room with a balcony and city view nice clean pool and the best breakfast selection I had ever seen The grand piano was played during the evening Plenty of places to eat within the hotel at reasonable prices staff were helpful chocolates and popcorn in the room on arrival A taxi to the city was 50 ISL you must make sure to agree the price before getting in any taxi and always haggle

nothing

The breakfast was of good quality, amount , and varity. The coffey was strong and plentyfull. No half and half, only milk. If you like bread this is the place for you. They had about 10 kinds, also many cresant type sweet rools. The buffet was gigantic. The only meat was fish. If you go to breakfast just take a little of the items you like, or else you can not eat every thing due to the varity of stuff. The work out room is professionaly set up. Very nice. Piano player at night. The large glass windows on the east wall were clean and the views were excellent. There is a travel service on site.

The hotel caters to many large tourist groups. So sit away from the groups. They are always in a hurry and impatient.

5 stars breakfast! I would always. love to have it whenever I come to this hotel, its fresh and really good, and has a big variety of options and salads, i would give it 10/10. and was my favorite between all other hotels during my stay...

Nothing indeed, everyting was perfect in this hotel and I would recommend it to everyone coming to Jerusalem, Its worth the money 100 percent! all you need is there! and the staff was really very friendly.

The view the bedroom. The shower very big with a very convenient little stool in it. The coffee machine, the air conditioning, the heating, the balcony the food was very good

The atmosphere the other guests all very very pleasant. Very nice

The front desk staff were very friendly, especially, Anas Ish, Amit and Elad. Overall good experience though a little expensive for the facilities provided.. Breakfast spread was very good.

Restaurants and the food choices after breakfast were not many. There was no reply from the guest services despite multiple attempts to contact them. They never pick up the phone☹️.

Great location. Great food

There was a small matter with possible bed bugs in one of our beds . The staff addressed the issue immediately after we told the desk clerk .

pillows too firm - breakfast terrific spa full of wonderful equipment but needing attention - getting old

I was surprised that many - even most - important signs were only in Hebrew even though many of the guests were Christian group tours. The tv system, for example, was clearly very advanced and impossible to work - way too complicated even with the instructions which also were only in Hebrew.

Staff, foods , piano player was excellent!!! In the bar at night. Very talented excellent entertainment.

Nothing

Very quiet which is uncharacteristic of hotels in Israel. extremely clean. crib already in the room waiting which is unheard of. Courteous and friendly staff on arrival.

I stayed at the Dan because my husband was hospitalized at the Hadassah Medical Center Mt Scopus and it was very convenient - a ten minute walk away from the hospital.