This hotel was the perfect choice for our first-time (6 day) family visit to Jerusalem. We loved its authentic vibe and location but most of all we were impressed by the exceptional efforts of the staff to make our stay a success. They helped us make bookings, organized transportation, and even made sure a complimentary meal was waiting for us when we returned on a Friday evening from a daytrip being unaware most restaurants would be closed that evening for Sabbath. I have only experienced this kind of dedicated service in high luxury hotels. Although I rarely write hotel reviews, I gladly make an exception in this case: these guys deserve the accolades!

The hotel was like a wonderful oasis in a desert. The decor is old style as the rooms. Impeccable clean and comfortable rooms, the seating area outside was lovely and the locations was a bonus for two very curious tourists from Scandinavia who appreciated the experience of staying in the middle of orthodox quartier in Jerusalem. We will definitely return.

Nothing to complain about. The reception was closed during sabbath day but the made it up by leaving a loaf of very tasty bread in every room.

Very friendly, helpful, relaxed, close to the city centre and historic Old City, full of curios and interesting objects, lovely bohemian feel to the place, good room facilities, loved the casual and random ad-hoc food that was available. Very happy we went there.

Noisy outside at night with car horns and general street unrest, though this may have been because of national elections which were underway. Noise completely died off around midnight. Hotel is in an ultra-orthodox area and whilst the locals weren't in the least bit hostile there is a slight sense you're intruding when you're first there. However as long as you act respectfully it's fine and you soon feel comfortable.

Love the interior of hotel. Lots of old items and decorated nicely The woman at the "front desk" was very nice. Received new towels and amenities daily. Hotel is about .7 miles to King David Street through an Orthodox neighborhood. We enjoyed the walk each day. It was also about 1.3 miles walk to the Western Wall and all the sites of Old Jerusalem. We never take taxis and walk everywhere. There is a train on King David that has one line and goes north and south which helps people that don't want to walk.

There is no sign on the hotel stating that it is a hotel. We got there at night using a sherut from Ben Gurion Airport and he knew where the hotel was. Could be hard to find. Constant noise day and night from cars and their horns, and street cleaners/garbage trucks. If you are a light sleeper this will be a problem. The internet was slow, sometimes painfully slow.

very charming building and the most exceptional staff I’ve ever met. they really helped us and went above and beyond to make sure that our stay was comfortable. we are extremely grateful to them for everything

due to some unseasonably cold weather, it was a little drafty, but we were given extra blankets without even asking.

Friendly and helpful staff, great interior, even free snacks and tea/coffee for guests. The room had plenty of amenities and consumables, which covered anything you could possibly need.

The sound from the street - traffic is extra loud in Jerusalem as everybody honks their car horns all the time and it can be very frustrating until 8-9 pm when traffic calms down. Even when the windows are closed, the sound is still pretty annoying, maybe the hotel could invest in better soundproof windows. Otherwise, everything else was great about the hotel.

Clean and comfortable. Close to Jaffa Street but a bit further away to Old Town but easy walking to there. Staff was very helpful as we were unaware that all transport stops on Shabat but they arranged transport direct to the Airport which was very convenient and reasonably priced. Also they gave us a cake on Shabat which was very appreciated as well as the coffee facilities available.

If you find it difficult to walk then there aren't many Restaurants around as it is a very authentic Jewish residential quarter. We didn't mind at all but best be prepared. The only negative thing was the bathroom was quite small but despite that we enjoyed our stay.

Staff were amazing, super helpful. Location was great for me, in the heart of Meir Shorim neighborhood. Room was small and furnished with antiques. Room was very Clean. Genuine Israeli living experience.

Rooms are small. Neighborhood is noisy, but very safe.

The location was amazing, it was close to the buses, shops and family! the room size was OK, We really appreciated the generous size fridge/freezer and a proper table with chairs, it was all clean! and fresh towels supplied and bins emptied every day! And then we had a real bonus and that was a balcony with furniture which was very much appreciated and perfected our holiday!

I found I had to be careful by the stairs, as they were quite imperfect, I guess being such an old house, it was only to be expected. Also the TV didn't work, which was disappointing because I needed the screen to work on, using my own usb, despite reporting it to the office.

Tzefania hotel is an extraordinary place. All the time I had a feeling to be in a special hotel....and more than a hotel...it was like I was a friends' guest. Tzefania is a very old place..of course, everything is completely renovated, still, the house is full of traditional decorations, almost like I am in a museum. And it is located in a very traditional area, so when you are on the street, it is like you are in some of the previous centuries. The staff is super kind, friendly, and relaxed. I hope to stay there again, very much.