New Capitol Hotel has been an exceptionally pleasant surprise in East Jerusalem. The location was excellent, minutes walk from Damascus Gate, on Salah Al-Din street opposite a quite renovated square . The hotel itself is renovated brand new, the lobby was ideal for socializing, the room was clean, the bed was comfortable and the staff was helpful, polite and great sense of humor. Amir and Ahmad in the reception desk were both very helpful and did their best to the guests , who even got a chocolate as a welcome treat - and so did I.

The bed was too comfortable, I didn’t want to get up - and, as a result , unfortunately I lost the breakfast which was served only until 9:30. Therefore, I would suggest that breakfast hours should be expanded until 10:30 and checkout should change from 11:00 to 12:00. By the way, I heard that breakfast is very good. No wonder that the hotel was full of Turkish tourists, for whom breakfast is a very important daily procedure . As said, I preferred to continue my sleep.

I traveled alone to Jerusalem. My couple of friends in the plan had to cancel last miniute due to unexpected situations. The lonliness made me so miserable and cranky. But my stay in this hotel gave me some kind of comfort and support. Honestly, the staffs amazing team. Kind, warm welcoming and very accomodating to the guests. They all treat me like a family from the manager Mustefa who is willing to go beyond and extra miles made my stay comfortable and special. The girl at front desk Ayat was so warm and welcoming very supportive. Naser and Ameer are amazing friendly knoweldgeable and ready to help in anyway. Ahmed from house keeping very smily, fast response trying to provide anything i needed, check me out every now and then how i am doing. The staffs in the dinning room and Kitchen are amazing too. Besides, the location is perfect and center and walking distance to old city Jerusalem especially to Demascus gate and all tourist sites. Including the bus station and the tram station that takes you to the new city Jerusalem. They made me think planning for another visit to Jerusalem with my friends again.

Breakfast is ok could be more tasty and better. Less variety of salad and veggies. I still appreciate their effort trying to provide if you have special request or order.

The delicious very typical Palestinian breakfast with plenty of coffee to suit oneself with. The comfy room and warm shower. The complimentary fruits, coffee and tea. Everything looks pretty new, or recently renovated. The super welcoming staff, all very friendly and obliging. My old father made himself swiftly at home.

The location is very good if you want to stay in the heart of East Jerusalem, and quite convenient to visit the sites in the Muslim quarter of the old town. It's right in the middle of a pretty new square, impossible to miss. Also pretty close to a bus stop. But it's not so close to the light rail nor very convenient for West Jerusalem. Not much of a view to speak of.

Very nice hotel, clean and well maintained, good size of the room, friendly and helpful staff. Very comfortable bed and quiet place, creating the conditions for a good night sleep. Breakfast was diverse and very tasty. The little garden/park that is arranged in front of the hotel is really nice and creates a lovely atmosphere. There is paid parking right next to the hotel but free parking can be found on the street close to the hotel. 5 minutes walk to Hebron gate and 8 minutes walk to Damascus gate, making it easy to visit the Old Town anytime.

Breakfast only until 9:00 but they were very nice and allowed me to take my breakfast plate to my room so I can eat it a bit later.

Excellent location. The staff are very accommodating. Thr breakfast is okay for the value. The space of the room is very good and bed is comfortable. There is also a welcome sweets on the room upon arrival which is commendable. With electric kettle , tea, sugar and a bottled mineral water. There is also a coffee maker machinr with 2 capsules of nesprezo. It is worth the money to stay.

The carpet should be cleaned and the smell should be lessen. Iy would be better if the floor will not be carpeted since everyday there are always guests. It would be more cleaner without the carpet. Carpet is just accumulating the dirt.

The New Capitol is the ideal base for exploring the Old City and accessing day trips to Masada, Galilee and even Petra in Jordan. Excellent value for money with a generous breakfast that keeps you going all day. Especially helpful were Naser, Amir, Ayat and Urjwan on reception and reservations. I will be recommending staying here to my friends.

Amazing staff especially haazim, made us feel at home, amazing place. Close to all facilities, masjid Al aqsa 10 mins walk away the first gate is 5 mins walk away. We had a incredible time, the food and the chief was brilliant, they have been very great to us. Will hundred percent recommend, general manager Mustafa, great man always willing to help.

We had a great experience at this hotel, first of all, location is excellent, 10-15min.from Old town, then again to Mount of Olives, transportation to other part etc. Breakfast was really rich and since it was fasting period for us (orthodox Christian) we found many vegan options at the buffet. The staff was helpful and there for any question or problem to resolve. Hope to stay here again!

Everything was ok in Capitol Hotel, the staff is really kind and willing to help with any difficulty. Super recommended! And for those unsure of the location, I can confirm that the hotel is accessible from any part of Jerusalem, this part of the city is not divided by walls or checkpoints. The position of the hotel is perfect!

The staff was amazingly friendly. We travelled in a group of 8 people and one of us had a minor problem and it was taken care of it immediately. Beds were comfy and it was quiet at night. I appreciated the fruit plate in each of the rooms. In 7 minutes your are at herods gate. The parking is just next door and costs between 40 and 50 NIS for a day.

Breakfirst was the only thing which could be improved. Non of us liked the coffee, the eggs had a strange taste.