My stay at St. James’ Court, A Taj Hotel, London was absolutely outstanding. The accommodation was excellent, with a beautifully maintained room that provided both comfort and luxury. The service was impeccable—the staff were incredibly professional, attentive, and always ready to help with a smile. Breakfast was a delight, offering a variety of high-quality options that made for a perfect start to the day. The location is unbeatable, just a short walk from Buckingham Palace and within easy reach of central London. I honestly can’t find a single fault with my experience, and I would gladly return. ⭐️⭐️⭐️⭐️⭐️ Highly recommended!

Everything! All of the staff were warm and welcoming and always greeted you with a smile. I liked the breakfast buffet, it was very generous and there was a great selection of juices and vegetables. I liked the fresh air in the rooms as you could open the windows, I liked the new furnishings, the tea and coffee, the towels were soft and fluffy, the sheets were smooth and felt silky, great pillows and the door had additional security to make solo travellers feel safe. You were also provided with soap, a shaver, toothbrush and the usual shampoo, conditioner, body wash and moisturising cream - and they all smelt fabulous! I also liked the concierge and having staff at the door also made you feel safe. Everyone I spoke to was awesome! Housekeeping even called me at 8pm to see if I needed anything because I had “do not disturb”on my door for most of the day as I was leaving the following morning and didn’t need anything. Now that is what I call exemplary service!

I liked everything .

Location , staff ,breakfast

Check in experience not good and needs improvement. Girl at reception was little arrogant .

When we arrived our initial ex king room did not meet our expectations as per our booking and the window was opaque and did not open, so the front desk clerk Privanka was very accommodating and upgraded us to a suite immediately once she checked our booking. This suite had 2 very large windows, overlooking the courtyard that was very lovely. All staff were very professional, courteus and very friendly. We had a very comfortable stay.

Excellent location. Kind staff. Large room. Good breakfast with a lot of choices. Beautiful view onto central courtyard.

The window locks were broken. As a result, the windows did not seal properly and let in noise from the courtyard. In general, the room is starting to look a bit worn. There was enough space for a comfortable sofa, but the room was furnished with a couple old settees which were not especially comfortable. Not an excellent value for the price.

This is a favourite hotel of mine, I have returned many times and never been disappointed. The service is excellent, the rooms have all been refurbished in recent years and the hotel is now one of excellence. The concierge service is particularly good, the porterage is superb and the knowledge and helpfulness of the Golden Key porters is second to none.

The hotel is becoming rather expensive and there are hidden charges. On check out I noticed that a 5% surcharge had been added to my bill for "Service". After I questioned the additional charge, I was told that it was discretionary. The booking information states that all taxes and charges are included.

I was hesitant booking this hotel because of the 8.5 rating however I am so glad that I did. We had a better experience here than in some five star hotels we stayed at. At checkin they asked us if we were staying for an occasion and when I mentioned it was my husband’s birthday they upgraded us and delivered a bottle of wine to our room with chocolates - it honestly made our stay! Throughout our stay the staff were so polite and professional - anytime we walked through the lobby staff went out of their way to greet us/hold doors open etc. Amazing breakfast selection, thankfully we had it included (as otherwise it was quite expensive). They had lovely Indian breakfast options which we ordered just to try - but they turned out even better than the regular breakfast! If staying again I would definitely recommend opting for these!

The only thing we found really strange was the sound for the tv only went through a speaker located in the bathroom. Also, they added on a 5% service charge - they did give us the option to remove (although we didn’t as the service was so good) - but I think it should be updated on the terms and conditions on booking.com so people are aware of this before booking.

The hotel's location is very good for exploring London. Our room (a disability room) suited our needs perfectly. Everything was very clean and nice-looking, and we both appreciated the continuous stocking up of tea, coffee and other condiments. We also used room service, which was perfect; very quick and efficient. Finally, staff did everything they could in order to assist us in finding my daughter's lost identity card—and they did find it in the end. The only thing I would say on a slightly negative note is that I find that the food in the @51 restaurant is overpriced, also because the portion sizes are extremely small. Otherwise, more than happy and satisfied with our stay (we have been more than 6 times now!) and we will certainly be back again in the future.

Prices in the hotel restaurants.

After an extensive search (and I mean *extensive*—I think I’ve read every review on the internet), I finally chose a hotel for our stay in London. For the past 25 years, I’ve always stayed at the same place with my late father, so finding somewhere new was a bit daunting, to say the least. But the moment we stepped into The Taj, I knew I had made the right choice. The staff went above and beyond in making our six-night stay extraordinary. They are so incredibly family-friendly and made my daughter feel right at home, greeting her with the sweetest "welcome back" that I know will stay with her for years. It’s not every day you find a hotel where the warmth and care they show to guests truly stands out. The breakfast buffet had everything I could have possibly hoped for and more. But it wasn’t just the food that made the experience so special. From the doormen to the reception team, the restaurant staff, and the cleaning staff, everyone was exceptional. Each interaction felt personal, genuine, and made us feel like part of the Taj family. The location is perfect too. There are lovely little cafes and charming restaurants nearby, and the convenience of a corner shop right next door is a lifesaver. Plus, being so close to Victoria Station makes it easy to get to anywhere in London. And St. James Park, just a short walk away, was the perfect spot for peaceful moments amidst the bustle of the city. I truly can’t recommend this hotel enough. Thank you to everyone at The Taj for making our stay so memorable and for creating an experience we will never forget.

Small wait for breakfast table but it was understandable and there was a small refreshment stand near the door while you wait.

The staffs are very full of hospitality, friendly,especially restaurant staffs and concierge are very kind. The location is the best, just three minutes walking to the nearest subway station, St Jame's Park. Also the bigger station Victoria is within ten minutes walking.

Because of Covid situation, we might be limited to access the all services, and this is just my opinion If there were more kind of food in TH51.