Location of hotel is close to Victoria Train station. There are many restaurant choices within a few blocks of the hotel and most of the main attractions in downtown London are within walking distance of 1-3 km. Staff are attentive and friendly. The breakfast has reasonable options and the bar is cozy.

Our room was equipped with a wall bed that was comfortable enough, but rather flimsy. The hotel is not air conditioned and we visited during some extremely hot days with very little breeze. This made for a stuffy room even with windows open for fresh air. The cost is competitive with most hotels although prices throughout the city have noticeable skyrocketed lately.

We loved loads about this property! The location was excellent. Close to everywhere and in a beautiful area of London. Two tube stations within close proximity - Victoria and St James Park. The staff in the hotel were extremely helpful and friendly at all times. The breakfast was excellent and again staff were very helpful. We were able to drop in our luggage early on the day of check in and again able to leave it at the hotel until the evening on day of checkout. This was extremely helpful as it allowed us travel around luggage free on days of arrival and departure. Overall we loved this property and would recommend.

While this hotel is perfect in every way the only issue we found was the heat in the room. Our room contained two fans and we used them every night. Weather was quite mild during our stay which probably didn’t help.

Everything about the hotel was faultless. Very polite staff. Room as clean as expected. Coffee/milk etc replenished. Room service excellent. Buffet style breakfast had lots of variety. Myself and 3 daughters stayed for 2 nights for my 50th birthday. Complimentary dessert and happy birthday wishes sent to our room which was such a kind gesture. My daughter left her toy monkey behind, and today we received it in the post 4 days after leaving the hotel, I can’t thank the staff enough for this! Close enough to visit all attractions. We walked everywhere…Buckingham palace, Hyde park, china town, m and m world, Oxford street. We did get the tube back from Oxford Street though, our legs needed a rest. Not once did I have any worries over our safety, from walking around London to our hotel. Beds/pillows were super comfy and we all had such good nights sleep. I would not hesitate to return back to The Rochester. Thank you!

Maybe an extra PowerPoint in the room. Could only find 1 double socket which made it a little difficult to make sure all phones were charged on time. Just a tiny negative though as we did manage ok.

Very convenient location for site seeing activities. Lobby smelt lovely, added touch of door men was classy. Beds were comfortable, liked having room service, chicken burger was great! Staff were friendly and helpful at all times.

Seemed to be some confusion surrounding the address of the property with taxis as they were unsure of which entrances to pick up and or drop us off at. Food was inconsistent overall, club sandwiches weren’t great, sour cream on nachos looked a little sour. Room was too warm and bathroom was so cold so we left the door open mostly to counter balance.

A beautiful hotel to look at and stay in. The bed was so comfy and the colours in the room were very nice. It was very clean, almost spotless, throughout the hotel. We were given slippers to use which I thought was a lovely touch. There was a free safe, iron, ironing board, toiletries for the shower and hairdryer in the room to use. There was a laundry service and a shoe polisher in the lobby but we didn’t use them. The restaurant was beautifully laid out and the staff were very polite throughout. I had one dish from the restaurant and it was very tasty. The location was walking distance of Westminster Abbey and 10 minutes from the nearest tube station which could take you anywhere in London.

We had a housekeeper that popped her head into our room at 7am on our last morning. She apologised and left. Didn’t bother us much but thought it was strange. The view out of our window was just the other rooms and a roof. The hairdryer and room telephone were very old fashioned but added to the vibe.

We came back to the hotel after a lunch at the Shard (as it was our Golden Wedding Anniversary) and we found half a bottle of champagne and a slate of assorted chocolates on the table. Also, rose petals strewn along the floor and towels made into a swan design. It was a lovely surprise and made our weekend more special. We have been to this hotel before a few years ago. We will come again. It is only a 5-10 minutes walk from Victoria Station and Underground Station. Behind Westminster Cathedral. Easy access everywhere including Westminster Abbey, Houses of Parliament, etc. We have recommended this hotel to all our friends!

Nothing.

Continental breakfast was included, a cooked breakfast would have been a few pounds more, but I think continental version was more than enough. The hotel is perfectly located, within a walking distance of many major sights, plenty of good restaurants, pubs and Victoria Station. The hotel itself is clean and comfortable, our room was basic and fairly small twin, but there was everything we needed.

Our bathroom window was a bit wonky, so it wasn't possible to keep it open during the night because the wind kept pulling it fully open. But in fairness, there was double windows and it was only the old outer one, but we tried to air some of the humidity out

The room was comfortable and staff were friendly and professional. I very much enjoyed coffee or drinks at the lounge.

I was disappointed in not being able to reach anyone when calling for room service. I tried for 10 or 15 minutes. I needed to physically go to the front desk to order room service.

The welcome to the hotel reception was fantastic and could not do enough for you It was absolutely superb , we turned up slightly early just to drop our bags but the ladies on reception had an executive suite she was able to get us room straight away , we were very happy after long travel

Honestly there is nothing disappointing about this hotel, compared to some big arrivals around the corner, St E????

The room was very clean, beds comfortable. The continental breakfast was excellent with a vast choice of cereals, meats, breads and drinks. The staff were very obliging and pleasant The sister hotel nearby provided an excellent evening meal.

When the hotel advertisement said tea/coffee facilities in the room I did expect there to be tea bags, coffee, milk in the room. I would have brought my own if I had known these were not included. This needs to be made clear in your advertised facilities. We found the hotel ideal for sightseeing and theatre. It was only a short walk to main thoroughfares.