Staff, Cleanliness, Comfort, Value For Money, Location - all 10/10; Marco the Bar Man with the red watch strap is particularly helpful; Could fairly be described as 'Cheap and Cheerful' but in reality it is actually so much better than that! Decor of the bathrooms from the 1970's but a great modern shower and cubicle; Nice pizza restaurant on the mezzanine floor across the car park by the train station (look for the bright green lighting); I would definitely stay here again if re-visiting Arona; Has this quirky sort of Twin Peaks (the tv show) vibe about it, which is part of its charm;

My ONLY gripe is there was not any hot food (i.e. bacon and sausages) available for breakfast, although they did kindly cook me some fried eggs upon request at no additional charge

The location. You can literally see it upon exiting the train station. It's also great for lake trips (the terminal is across the street) and for the livelier city center area (10-min leisurely walk, probably 5-min if you walk fast). The rooms are large, the beds are comfortable. There was a mini-fridge in our room.

It's a pretty old hotel and I was expecting that, so it wasn't that much of an issue. The breakfast buffet could have used some fresh vegetables.

Amazing location right near station and parking. Very short walk along the prom to all the bars and restaurants. Staff were lovely and helpful. This is a dated/retro hotel that has retained many original features which we found charming and a 'days gone by' vibe. Despite its age it was clean and comfortable enough for a holiday. Would def recommend for its location/price.

Beds were hard but that seemed in keeping we've all the places we had stayed on our trip.

The staff was so nice and always smiling and helping out. The rooms were clean and big and have a great view. The location of the hotel is perfect, close to the trains station and on the Main Street with a lot of restaurants and coffee shops near by.

The hotel is a bit old and the walls are thin, so you can hear a lot between the rooms, like when people are watching tv at night. The interior is a bit old fashioned, but the location and the nice staff make up for it.

I love this place , wonderful location , great breakfast and amazing staff ... been staying here for years when ever I visit Arona and it's perfect for the price ....

These thoughts never entered my head once so very happy and relaxing stay

Perfect location for train, bus and water taxi, simply a few minutes from each. Great customer service, lovely toiletries, selection at breakfast time was incredible, cheese, meats, rolls fresh fruit and juices, yoghurts and at least 40 different pastries and cakes.

N/A

Fantastic to be so close to the station. Very helpful staff. Amazing breakfast!

No milk supplied for our drinks but it was happily given when requested. As there wasnt a window in the bathroom it was surprising there wasn't an extractor fan.

Good selection of products to choose from.

nothing

The hotel is a perfect location close to center. From the balcony there is a wonderful view to the lake. The staff is very helpful and friendly. Parking is next to hotel and usually available.

We stayed only one night so can't really say anything.

the staff was very nice and attentive!

Rooms furniture is a bit hold.