Our 2 week stay was absolutely excellent, cannot fault it! From the room itself down to the staff, everything was perfect. Rooms: From our stay, it appears that there are some rooms a bit newer than others, to be expected as everything can’t be refurbished at the one time, but even the slightly older ones didn’t have any faults. The bed was very comfortable and this is something we look for in a hotel. There is a small fridge which is very handy and always restocked with water and juice. Cleanliness: The cleaner comes every day to make your bed, a quick tidy and replace all your towels. The lemon fresh smell emphasises how clean your room actually is. Breakfast: Definite value for money and a great variety of options, suitable for everyone. Swimming Pool: Although the swimming pool is of the smaller size, it is certainly a nice experience. It can fit around 20 loungers, so it’s never too busy. Staff: Honestly the staff is one of the main things that make the hotel so good. They are always on hand with any questions that you have. Location: Perfect location, it is nice to have the 10/15 minute walk into the main part of Bardolino. There is a great variety of restaurants, good portions and not too expensive for a family of 3.

We were made very welcome by genuinely friendly and nice staff. We were given a drink and had a chat with Rita about Bardolino and the surrounding area. Rita and the other lady at the desk (I didn't get her name unfortunately) were very nice and helpful. The maids were nice ladies too and very professional. Couldn't fault our room. A wide range of breakfast options- ham, cheese, eggs, salads, cereals, cakes, breads, fruit and plenty of good coffee! A nice range of teas as well. It's definitely worth paying extra for breakfast at Gardenia. The Restaurant across the road is fantastic and worth a visit, Le Palafitte, and if you stay at the Gardenia you can get discount on your meal.

I can't think of anything that wasn't to a high standard.

Absolutely would recommend this hotel. Spotlessly clean and all staff very friendly and really seems to enjoy making the guests stay prefect. Plenty of choice for breakfast with again exceptional service from the staff. The welcome drink is a nice touch and staff member takes you to your room and points out great spots located in the town.

No complaints

The staff were helpful,friendly and very skilled in English and German as well as their native Italian. Housekeeping was excellent-our room and public rooms were very clean and well cared for. Prices for food and drinks were very reasonable.

Expectations were fully met in every area of our stay at this hotel.

Whole stay was amazing. Staff were so lovely and friendly and if need anything more than happy to help. Everything was spotless and cleaned room each day. View from our room was just fabulous. We couldn’t of asked for a better stay and 100% stay here again !!

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Property was exceptionally clean, size of hotel was lovely. The location was perfect for Lake Garda and very accessible to public transport. The staff are so helpful and friendly and we plan to return again.

Nothing negative to say.

Excellent breakfast and wonderful helpful staff. About 10/15 min walk mainly by the Lake into Bardalino so nice location. Good value for money

There could have been a bigger pool and better facilities but then it would have been more expensive so I was happy with what I paid for

Great location for Bardalino, only a 15-20 minute stroll along the promenade. Staff very friendly and helpful. Breakfast has a good variety with cooked eggs and hot tea and coffee.Food and drinks are a reasonable price. Rooms very clean.

The only negative is the road can be noisy when sitting by the pool but not much that can be done about that! stayed in a superior room with lake view, slightly small room but adequate.

The Staff were extraordinary. I have Never experienced before such excellent service delivered by such constantly happy and helpful people. unique quality.

Nothing of note.

The hotel was very clean, the staff was very friendly, the rooms were excellent and great breakfast and the location was excellent and the swimming pool area was very clean and comfortable

Nothing