The location was brilliant, we were close to everything. The kettle in our room and a small fridge for drinks was really useful. Francesco checked us in and gave us lots of great tips of things to see and where to eat. The bed was so comfy.

We booked and prepaid for breakfast which was supposed to be at The Hard Rock next door and we were really disappointed to find out we were given the vouchers for The Cafe Paszkowski, it was okay but the room was cold and the food was only okay. I would not pay for breakfast again.

I recently had the pleasure of staying at the hotel, a hotel nestled in the heart of Florence. My experience was nothing short of exceptional, and I would highly recommend it to fellow travelers seeking a convenient and comfortable stay. First and foremost, the location of the hotel is unbeatable. Situated right in the center of the city, it offers easy access to all the major attractions, shopping districts, and dining options. From the moment I stepped into the lobby, I was greeted by a warm and friendly staff who were always ready to assist me with any queries or requests. The check-in process was smooth and efficient, ensuring a hassle-free start to my stay. The bed was exceptionally comfortable, providing a restful night's sleep after a long day of exploring the city. Additionally, the soundproofing was excellent, allowing for a peaceful and quiet environment despite being in the bustling city center.

Difficulty finding the entrance to the building arose due to the fact that Google Maps indicated a different location. I recommend adding to the description how to easily find the entrance and including a map or photo.

I would happily stay here again, it was perfect for what we wanted. The room was cozy, and had a little mini fridge we used to keep waters or appertivo cold. Francesco our host was amazing, he was so helpful and friendly and made great recommendations from day 1. Everywhere we ate or went that he recommended was amazing. I also loved the location we were so central and could walk to anything easily, as well as had a bit of a view of the duomo through our window. I would definitely recommend and I cannot wait to come back!

N/a - I have nothing to add here.

Francesco was very helpful and accommodating. He communicated about the check in time and waited for our arrival. We got a free room upgrade and was given a list of recommendations for restaurants and historical spots. Room is very clean. Sometimes, the cleaners open your room for the daily morning clean even if you are still in the room so make sure you answer immediately. There is no reception outside working hours but Franscesco is readily available to contact and responds immediately. Location is very central, everything is under 10mins walk and yet still very safe and secure. Will definitely stay here again!

The room was very clean, the bed was comfortable. It is not a huge room but perfect for two people. The location is exceptional and very central. The staff was quite nice as well and gave us local recommendations.

I could hear other guests, which disrupted my sleep at night. The following point is not the hotel's fault; the valet service that was recommended was unfortunately pretty bad. They constantly lied about timings, we waited for our car for 40 minutes. Again, this is not on the hotel management, but it's something to be considered by the future guests.

The location was very central to many things in Florence - within 5 min walking distance of the Duomo, and within 10-15 minutes of Ponte Vecchio, Uffizi, Accademia, train station, and many squares and shops. I highly recommend staying in the heart of it all - this place fits that bill! The bed was very comfortable and room was spacious. Bathroom quite nice as well and air conditioner functioned well. Proprietor was very helpful upon checking in and responsive to requests via text throughout our stay. He allowed us to check in a bit early which was much appreciated. I would recommend staying at this facility! This was my favorite of all the places we stayed in Rome, Florence, and Venice.

A bit difficult to find but appreciated a photo of the entrance provided on Booking.com so not much of an issue. It is literally the doorway to apartments just left of the Hard Rock Cafe. We did pay for breakfast with our stay which was at the adjacent Paszkowski restaurant across the street. The restaurant was quite good but did not open until 9:00am- had to forego this breakfast on days when we had museum tickets and our flight out which was a bummer.

We were so pleasantly surprised by the location and beauty of this room. It was a relatively short walk from the train station. The views from our room were fantastic. It was a perfect location for walking around the historic part of Venice. We will return to this place again. It was nice and quiet with a friendly staff.

I honestly did not find anything to dislike about this place outside of having to check in to another hotel at a location by the train station, but we got used to that after a month in Europe.

Staff was exceptional! Very helpful and quick to respond to our needs. The room was beautiful and the location absolutely perfect, close to shopping and all the sights AND a lift to the 4th floor. We were very comfortable and would definitely return.

Only complaint were the 2 cigarette buns in our comforter…

You can’t tell from the outside of the building how beautiful and comfortable this place is. It was the best choice, very good location, clean room and super comfortable! The staff was also communicative and helpful.

My only complaint would be about the noise from other rooms, sometimes you can hear a bit from the room next to you. And my suggestion would be for them to improve the hairdryer in the bathroom, the current is not very practical.

location was excellent.

wasn’t a problem, but there are stairs. A small elevator is available for some of the flights.