Really lovely hotel, the room was beautiful, with great bed and shower. I really loved the aesthetic and the little details such as a modern take on renaissance art, the decor and overall vibe were great. The breakfast in the morning was also very good, overall, really happy with my stay here and Matera is lovely, I'd definitely come back.

Lots of steps to go up / down with 2 suitcases, but hey i farmer carried them and got a little work out in.

Lovely big airy room with aircon; spotlessly clean; huge round bed which was a first! Staff really friendly, warm and helpful; the hotel is a contemporary modern place, perfect location right in the centre of town surrounded by restaurants and shops, but away from the noisy main square late at night. The breakfast was fit for a King, so much that we couldn't eat our way through it all! Any late night revellers or early morning van noise was drowned out by the air con, we slept mostly really well and we are light-sleepers. Again the staff were so lovely and helpful. i would definitely recommend this hotel and we will stay again when we return in September.

Nothing at all.

Incredibly helpful staff. The annex rooms are in a great location but up/down steps. The staff was totally willing to handle all bags for us, but we did it on our own. I left something in my room at check out.. The manager went beyond good service to retrieve it for me. An excellent little find. Highly recommended.

Some of the rooms are literally cave rooms. So there is a certain mustiness. Can't be helped.

Breakfast was delicious, staff were friendly and our room was clean.

We don't travel internationally often, and we didn't realize that we had to ring the bell to get someone to open the door and get service to check-in. Maybe they should put a little sign telling people "Please ring bell to notify staff of patrons"

Great location, two minutes walk from centre and easy access into Sassi. Overlooking a pretty piazza, lovely balcony and not noisy at all if you close the windows. Lovely bathroom and good continental breakfast. Lovely lady on reception.

Nothing

Hotel in a great location, very central. It seems quite new with rooms very clean and well renovated. The staff were exceptional and very helpful.

This is not a criticism of the property but we found it very odd staying in a room that had no windows, and so no fresh air and no natural light. It was a but stifling. Also the stairs to access the hotel room is quite tricky with suitcases.

The location was fantastic. Public paid parking nearby, sitting in the best location to be in for exploring the city, breakfast was fine, people were nice, room had amazing view and a bathtub (which I prefer to shower).

The hotel suite in the cave was a great experience, very comfortable & super clean. It was well located in the heart of the attractions & restaurants.

Lack of outdoor space or balcony.

Fantastic location adjacent to the sasso. Easy to get to from the parking station.

Nothing about the property but the street sweepers making a racket at 6am on a Sunday morning was a bit much

The location of the hotel is everything, in the centre of the town, everything is walkable, the view from the hotel room is right on the Piazza dell Sedile.

The bathroom in the room is behind the bed and it's very dark, also there is no much privacy, because of the glass sliding doors. There is no mirror in the room.