Book room 9. It has a balcony with an incredible view.

Budget 30 euros a day for parking. You will have to leave the car outside the old town for 20 euros a day and pay the driver 10 euros to get to the hotel. And then another 10 euro taxi ride to fetch the car. Not sure why booking filters mention parking when the hotel doesn't have any parking at all.

Like everything about Matera, it was unique experience, and one that you will probably not find anywhere else in the world: staying in an actual cave! The staff were warm, welcoming and accommodating and ensured you had a 'unique experience'. They gave great advice on visiting the city, what to see and where to eat etc. They also went above and beyond such as making me a delicious breakfast pack for my room and arranging a taxi to take me to the bus station for a 7:30am coach. Bed was one of the best hotel beds I've ever stayed in. Location was perfect you were not too far away from anything! If I come back to Matera I will certainly stay at this hotel again!

We were return guests to this hotel and had a wonderful breakfast on our balcony. Staff here are really great and assisted us with minor issues on our short stay here. We would recommend this hotel, notwithstanding the minor difficulties that are encountered due to the local government by-laws. Last time we stayed (2017) we were able to drive our rented car to a car park adjacent to the hotel.

On this visit, due to local government by-laws banning motor vehicles from the Sassi area, we parked in the new city which immediately provided a transfer service to the hotel for us. As a result of our short stay, we left most of our luggage in the car overnight, and took an overnight bag with us. That worked fine and our luggage was secure. Cost of 75 euros seemed fair enough. There still seemed to be a lot of cars in the Sassi and we are not sure if it is an equitable by law.

I booked a junior with balcony. in pic it clearly overlooks the church on hill but they throw a few extra photos in there that still look like that is the room u are booking but it is not. be careful and make sure u are in room 9 (beautiful room) as room 2 ( although nice) was not worth the same $$. the younger fellow at the front desk proceeded to argue with me which was uncomfortable. the young gal called me later and I was able to get the better room for one night. I feel I was overcharged for 2 nights as I would not of booked the room they initially put me in . the good things… bed is soft but I liked it room was clean I thought breakfast was good although I just have coffee and croissant I left early and they brought me my coffee/croissant at 7 am which was super nice!! just be aware of room u are expecting

young fellow at desk - all he had to do was apologize for wrong room but he proceeded to argue. there are pics of the room I was in mixed in with the other pics but it really looked like same room in the pictures because they shoot the bad view from further away. very deceptive

The staff were very nice and helpful—Denise, Francesco. Not so much Joseph. The location in the Sassi was great and our room was in a good location of the hotel. We had a wonderful shower.

I think that the lights in our room and especially bathroom should have been working when we arrived. We also asked twice for someone to repair the one in the bathroom. There was no stopper/plug for the bathroom laboratory. I realize these are small things but essential to your visit in my opinion.

Fantastic location, view from room superb. The room itself was clean and the facilities within the room were good with water stocked in the mini bar. There was even a bath which you do not often find. The staff were friendly and the young lady Addenise who I met at check in was polite, courteous and very professional. There are many first rate restaurants in the area. Matera was one of the cleanest towns I have visited so far in Italy and one of the most beautiful.

What could be better - fresh vegetables at breakfast, tomatoes, cucumbers etc. Perhaps even an espresso machine in the room.

The Caveoso Hotel was very well appointed, and very centrally located in the Sassi area of Matera. We had an apartment with 2 bedrooms for a family group of 4 adults. The room was spacious, warm, and had everything we needed. Breakfast, served in the small dining area, was well done with a continental breakfast. The recomeendation of David the taxi driver by the hotel was very well received. He was timely, not expensive, and got us too and from the hotel with a minimum of fuss. We had a great stay in Matera and staying at the Caveoso was part of the overall positive experience.

Hotel was located right in the heart of everything. Close proximity to a few of the main points of interest, many local restaurants and spectacular views. The woman at reception was so kind and patient with all our questions and even prioritized checking our room so we could check-in when we arrived from a long drive. Her recommendations for restaurants were spot on and she helped us get situated during a very short stay. Aside from that, our suite was just the perfect cave experience.

There is nothing that I didn't like about this hotel. Some people will talk about climbing stairs with luggage and all that - this is part of the charm and experience of being in Matera!

Matera is one of the best places I have ever stayed. The scenery is breathtaking. It was a location for the latest Bond film. We did a walking tour, saw the Roman bridge in Gravina, went down to the river in Matera and walked the suspension bridge. The food was great and our stay in the Caveoso was simply amazing. The staff, large cave room, food and drink, cleanliness and comfort were all excellent. I couldn't fault it.

Nothing

Great breakfast and right in the heart of the sassi. Very atmospheric and just lovely.

If you gave a car there is about €50 extra charges for car parking (€20) and €20 for taxi (€10 each way) and €8 town tax paid direct to hotel. If it is very hot you would need the taxi in my opinion as it is some distance to and from the private Domasco car park recommended by the hotel . Those are hidden extras you are not aware of when booking. Hut it is worth it!