1st the location, very easy to find from Milano Centrale Train Station. 2nd the room size, design and the view is amazing. Recommend to take the room with the view. Even the breakfast place at level 11 is breathtaking where you can see the Milano Centrale building from the top. 4th is the soundproofing window that cancels out all the noise from the busy road in front of the hotel. 5th is the hotel close to Halal Restaurant (Turkish) where you just need to walk around 150 meters. Also, they can keep your luggage if you arrive early at the hotel which for me is convenient. Chat with the hotel staff is also very responsive.

I wish they could provide more pillows because now they only provide a pillow per person, as for me at least 2 pillows per person. 2nd is I wish they could give hotel slippers per person because the room is not carpeted at all and it can be really cold. I wear socks in the room. 3rd is a toothbrush and toothpaste, please very basic necessity. Kettle in the room also can be a plus point.

I really enjoyed staying in this hotel- the room was nice, clean and spacious, with a nice view of the beautiful train station, the bed was comfortable, and the shower was great. The air conditioning worked wonderfully in the crazy heat of 37 degrees. With the windows closed, there was no problem of noise from the street. Having read some reviews describing the safety issue at night, I was a bit concerned, coming with my elderly parents. But this wasn’t an issue at all- we returned to the hotel after an opera, at midnight, using the metro (the station is right next door), there were people on the street, very few homeless people, nobody harassed us, and it felt perfectly safe. The location was just perfect- just by the train station, the metro and close to some good restaurants.

Nothing, really.

Location is great since it is just oppoiste the train station. Great view of the train station from the balcony.

Kettle provided upon request but no mugs to pour hot water to make tea to drink from. Only plastic cup is provided in the room.

The location of the hotel. was great. it was directly across the Milano Centrale station. There were also good dining options nearby.

The hotel could have a bigger display board. The current display board is quite small and difficult to spot.

The proximity to the station and the view from our room were unbeatable.

The toilet is in its own separate room, but the rest of the bathroom isn’t. A shower curtain separates the shower space from the bedroom and the basin is next to the bed. Not such a big deal for us but our teenagers in a twin room had to manage the lack of privacy by coming into ours while one showered. Not a huge deal for us but could be for those who don’t have another room to vacate to.

Our room was spacious and comfortable. It's in a great location right next to the central station and metro station. There are some great restaurants and bars in the area if you go for a bit of a walk.

Lifts were a bit slow at times. Also not the nicest part of the city at night.

Very nice clean property. Spacious room.  Great location.

We asked for extra pillows and a few other things, and a few hours later (close to 12am) they knocked on the door while we were sleeping to finally bring up the items we requested.

The overall stay was perfect. Staff is super kind and heplful, they go out of their way to meet your needs, which is the thing I have appreciated the most. The room was large, comfortable and cool in its interior design. I also appreciated much the little complimentary marshmellows I found in the room for Fashion Week :) Location is super convenient as right in front of Central Station, with everything you might need in the surrounding area. Parking around at night was surprisingly easy, too.

Nothing, everything definitely met or exceeded my expectations :)

It’s modern and clean. I loved the style of the rooms.

The water temperature was inconsistent. It changed from super hot to cold and kept changing back and forth.

Location is amazing and the staff are very nice

Waters come out as stone cold sometimes during bathing