Fantastic location right in the middle of the shopping strip and near the Spanish quarters. Fantastic restaurants, shopping, Gelato and Pizza all at your doorstep. The hotel was very cute. I didn't know what to expect from Naples but it was definitely one of my favourite cities in Italy. I'm so glad I made the trip to see it.

It was a little difficult to find - it would be much easier if management let guests know before check in the entrance gate is right next to Zara on Via Toledo Our room was a little small for 3 people - the third person slept on a single sofa bed.

Maison Toledo was amazing, the apartment is situated literally inside Galleria Umberto which is reminiscent of Galleria Milano, in Milan. True to character to Napoli, the Galleria might not be as well kept as the Galleria in Milan, but it feels very special to be able to stay in such a room as well as landmark! I was gob smacked when I opened the curtains and looked outside of the narrow balcony. This apartment is a hidden gem. In the morning, its bustling with activity and very noisy (as it is in Napoli) but at night everything calms down and it becomes dead silent. The room was very clean, has a high ceiling, and is very spacious, the AC made the room cool very quickly and the shower and toilet albeit tiny were clean and enough. The bed was comfortable and the bed sheets smelled clean. There was a communal area where anyone could go and eat on a large table or relax and wait on some arm chairs. The location is super, its just on via Toledo which is a main street full of activity bustling. The whole street from start to finish is packed with historic landmarks like piazza del Plebiscito and monuments, classic coffee shops like Gambrinus as well as different shops. It also connects to alleys full of character and at the time of my visit full of flags displaying the Napoli Campioni. Its a great place to book and should not be missed as it is a room that is literally inside a historical landmark.

Whenever I washed my hands or showered there was a loud noise, I didn't mind it as such but I hope it didn't bother other people. I didn't hear other's rooms making any noise though so it could be that it's contained within one's room.

Great location, spacious room, guy who ran it very approachable and on WhatsApp

Little bit of noise of the arcade below with windows open in the heat but to be expected. leaving luggage in the day was kept behind a curtain not in a locked room and sometimes the main door to the flat on the inside level was left open. But needed to get through 3 doors from street level to get up to the flat so broadly secure.

I have mixed feelings about this place. First the parking is 300 m away.It is not 20 euro,it is 25 euro per night. You leave the keys for the car in the parking and they move it if they want. Second the breakfast is served in the coffe downstairs. It is poor breakfast. Only liked the cappuchino. The guy on the reception was nice. The room is big.They have free water and free coffe also. However it is just on the main street! The shops and restaurants are just next door! I will not come back.

Location was great Reception was great only hotel get additional fee for after 20.00 check in.

To much noise from.outside due to location. Hotel take additional fee for after 20.00 check in which is the first time we see all around. We were not well informed about that either in advance.

The property was fine it was located on the central street with windows of the room facing cute shopping gallery. In the morning, we had a breakfast in small cafe inside of shopping gallery where we had coffee with really good fresh pastries included with our stay.

It was very busy street and in the evening it was very noisy with crowds of people walking outside.

great location, close to shops , restaurants and sites. clean comfortable room. small fridge in room was very useful. elevator was great to help with luggage. Peter was an amazing host, let us check in early with our bags. coffee station outside of room. will definitely stay here next time we are in town. my son left his AirPods and Peter was kind to hold on to them and mail them out to his school - Thank you!!

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The owners were exceptionally helpful and thoughtful!! ITA lost our luggage and the owner's brother drove us to the transportation center to pick them up and back to pick up our car. Both of these locations were difficult to find. It took hours!! Many, many, many thanks M for being away from your family on a Saturday!!

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Great location, small property with views over the historic Galleria Umberto I. Friendly staff and the air con worked well when larger hotels were struggling!

If you are used to big hotels this may not be for you,

The bed was comfortable and shower pressure and hot water was good. Also the location was central and on the main shopping street. The hosts were very nice and there was good communication. The appartment had a fridge and an iron was provided as requested, which was useful.

There was some noise from outside down below in the Galleria and the double balcony door doesn't block it out so I used ear plugs. Also there is a pump to pump the water away when using the bathroom and this is noisy.