Cleanliness Location Hight ceiling room Beautiful breakfast room 24 hours reception and luggage storage Elevator accessible Quietness

Not easy to find the actual reception area in the building. More information could be provided beforehand. Also, need to ring the doorbell every time entering the building.

Great location that felt safe, comfortable bed, delicious breakfast, friendly staff.

Located in an old building built around communal courtyard that had a very large metal.door for the entrance. My room was located directly above this & people were coming & going all night. The slamming of the metal door reverberated around the courtyard & made sleeping, even with earplugs very difficult. I would recommended asking for a room away from building entrance (avoid room 207).

We loved this hotel. Perfect location just off via Toledo giving easy access to the main sights and travel options. The staff were so friendly, warm and accommodating. The room was so spacious, comfortable, cool with AC. Fresh linen everyday was a fantastic element we weren't expecting. The breakfast selection was really good,

The only thing I didn't like was there were occasionally tiny bugs and mosquitos in the bathroom, and tiny crawlies on the bathroom floor. They were small and few, didn't affect our stay, and were not in the bedroom. probably part and parcel of the warm environment but that's the only thing I can think of and it wasn't an issue enough to report it

location was perfect, right above naples’ central shopping area and about a meter from the subway station. central station is only 3 stops away and if you like to walk the port and sea area is 20 minutes away. the room was perfect for two people, it was the small but at the same time it was right. breakfast was amazing (the best one i’ve ever had at a hotel so far!) and really varied from sour to sweet.

The hotel was perfectly positioned so we could walk to all the places we wanted to see and only a few steps from the Toledo train station. Receptionist Daria went above and beyond at check-in with pastries, water and detailed information about the area. Spacious room for 4, comfortable beds with AC and good shower water pressure. The balcony with the street view was a bonus. The elevator comes in handy with large pieces of luggage.

The hotel could do with some signage outside but even without it, it was not hard to find.

The location was great for attractions, walks along the bay, restaurants and general exploring. Breakfast was excellent, served in a rather grand dining room. A good selection of hot and cold food (roasted peppers, onions and potatoes is a must for breakfast). The staff were excellent; very welcoming, organising taxis (20 euros to the train station) and even informal Italian lessons.

Our room (Room 101) was next to reception, and thus was a little noisey. Probably worth paying a little extra for an upgraded room. That said, the room was very clean, decent size and was sufficient for a two night stay

Really friendly staff throughout the hotel from the reception desk, to housekeeping and breakfast staff, all really friendly. Hotel is in an excellent location with metro stop right outside the door so easy to link with the main train station and to travel around town by metro. Room was lovely and clean with excellent view of the main shopping street, Via Toledo. Very nice breakfast each morning 7-10am, always cheerful staff ready to look after you. Had a lovely stay, was really comfortable and relaxing hotel. Many thanks to all the staff.

Nothing significant I can think of; perhaps the Wifi was a little hit and miss but my mobile internet and phone worked fine while on holiday. Limited options with regards to TV channels but we made do. Nothing of concern.

Location was central so easy to get around places. Train station was very close and so were the various shops and restaurants. Staff were very helpful especially the receptionist who provided us with directions to the places we wanted to visit. Room was lovely and clean. Breakfast was also nice with a wide selection of savoury and pastries.

It was a little noisy in the evenings with phones ringing. Other than that everything was fine.

The room was in a great location, very central. A little difficult to find as reception was on one level and the rooms on another level. The staff were very friendly and helpful. My wife didn't like the entrance to the rooms as it was a bit dark. She said she wouldn't have been comfortable staying there on her own. But the rooms were well appointed and very clean.

Unusual setting, not really a hotel in the normal definition but still ok.

Good location, friendly staff, exceptionally clean room, basic but adequate breakfast.

Breakfast goes cold if you're not there within the first hour and is not replinished. A bit noisy due to being a busy main street location