It is well renovated, very big apartment, situated in apartment building , that is designed as hotel. It was well designed, very comfortable bed. Really near the station. Had good coffee automat in our suite.

It was not possible to communicate in english. They do not respond to messages in booking app. When I wrote in whatsapp they responded, but not to any of my question. Was not possible to understand, gave no information how to get in the building and to the check in place. We were lucky than some people who lived there, let us through the gate. The breakfast was just cookies and juice left in our suite.

Close to the train stations. clean and secure with a fantastic working lift to the 4th floor! The caretaker is wonderful who brings you breakfast into your room each morning. I felt safe as a solo female traveller

The arrogance of the young 'owner' who was rude and unhelpful when my phone completely lost its battery power and would not charge. After a lengthy debate he allowed me to use the reception computer to contact my friend who lived near by in Naples to remedy the situation. He was actually raising his voice to me to take my phone into my room and call when it would not charge in the reception area!

The hotel is located very near to Napoli Centrale from where you can go everywhere in Naples. The room size was quite big and comfortable. The staff didn't speak English but that is not such a problem to understand them. There was a small but nice balcony in the room with the view from via Palermo. There is everyday room cleaning service.

The facilities in the room are not as we expected. At least it could be 1 kettle for heat water (even though we could take from the small kitchen corner that they have). It is good that they have breakfast but it was everyday the same (Italian breakfast). The balcony was nice but not very clean. Also it would be better to have some clips for drying any clothes.

Close to the train station and a very large room

The check in process could have been easier. I didn't know it was going to be self-check in till i arrived at the door. I wasn't given any instructions in advance, so I had to call the number to get walked through how to get the key. The room has been updated with modern features but the walls looked pretty gross. The walls had stains and one area near the ceiling looked like it had leaked at some point.

the room service breakfast was delicious and a nice touch host was very nice our train got delayed and he stayed after check in to let us in and make sure we were comfortable he doesn’t speak English but he does his best to communicate with you the whole room is very nice and modern close to the train station

A/C in our room wasn’t working, area was a bit sketchy but it was very close to the train station

It looks better in the pictures. Very clean Clean bathroom, quiet, air conditioning

The location was a bit dubious because there are emigrants in the area. The first impact is big The police patrol and you feel safe

Great place great people and great service, and good location

Nice and kind people

The Breakfast was a nice touch. It was a big room with a very nice bathroom and AC.

The neighbourhood is a bit sketchy.

excellent location but the neighbourhood a bit challenging

Very helpful host, helping us with our luggage on the last day. Fresh pastries for breakfast brought in the room were a highlight