The staffs were very nice and helpful. The location was wonderful. Cleanness was super.

It was Christmas holiday, but we used hotel for resting. The spa and pool and massage were closed because of holiday. I think the hotel should always be open. Other thing was the bed. In spite of writing before booking, the bed was not the same as we want. It was two separate ones connecting together. It made it uncomfortable. The breakfast also was not as good as a 4-star hotel. It could be better. Other things were super, including the staff.

Feel luxury, cosily, recomended mor for romantic nights with partner, than business travelers. Services are good, room clean, parking is managed on external remote parking place.

Not enough light in the room in case you have to stay at the Hotel and work. Experience from room 205 and 214. Bath is not designed for men with 100 kg. :-D

Large room, nice place, good quality forniture

During night there was noise in the room, like air flowing in tubes (not from the bath). It was quite annoying. I was at the 4th flour. And (awful) no electrical socket near the bed!

clean, renovated, comfortable. staff was really nice.

breakfast and kitchen overall are really bad. tablewares were not clean, glasses were smelling disgusting. scrambled egg was the worst i have ever ate. don't want to mention the tomatoes... i think they were 2 days old.

very clean, very helpful and Casano staff, with obtaining a taxi from the airport. very good breakfast

Air conditioning is not available because it has not been turned on yet, rooms are very hot, could not open the windows because of pouring rain. Temperature not comfortable.

Location is perfect!! Rooms are nice and spacious.

No WiFi. We weren’t able to use internet in our room even for simple apps. When we asked the receptionist about it, she explained that it’s surprising because our room is usually one of those with good connection!? Strange smell in bathroom.

Lovely hotel, very central Staff attentive, making suggestions for visits and recommending / reserving tables at restaurants. Had a great time in Palermo Thanks!

Spa and pool didn’t seem to be open which was a shame

nice location, nice breakfast, veeeery nice cappuccino

the walls so thin we could hear all series of Netflix our neighbor watched through the night

I was very happy with everything, from location, price, breakfast to costumer service from reception. Room and hotel were totally clean, actually neat, even decoration and illumination are elegant, the only thing that probably could make the hotel more attractive is to change those cement balls at lobby x some nice Sicilian heads, keeping the monochromatic colors of the hotel, could make a better entrance....)

The cement balls at entrance and at lobby at hotel, I think Sicily has so much art to chose from....

The staff were very courteous and helpful during my stay.

No Wi-Fi or at least did not work, even though the staff tried to mend the problem.