Very nice and helpful staff, good location in the older part of Pistoia and close to the Duomo, good breakfast, large room with large bathroom and large shower. Many restaurants in the area. La Cantinetta just in front of the hotel can be highly recommended, very good food and excellent service.

Difficult to get to the hotel if you come by car. The GPS in my rental car failed to find the way.

Amazing hotel situated in the centre of town. Ideal for couples or business travel. Very clean rooms and lots of space. Breakfast is fantastic and there is a big choice! The staff are very kind and easy to get on with. We stayed 2 nights and we even had our rooms cleaned on the first day which was a really nice touch. The staff will go above and beyond to ensure your stay is top quality. Highly recommended.

Location is great Breakfast tarts were good Coffee was good Juice good However Breakfast should have some variety e.g the cold cuts for my 8 day stay were the same kind of ham and salami and cheese…a different kind of salami and cheese would be welcome;

Scrambled eggs were too dry and always cold

This lovely boutique hotel was a delightful surprise for us and made our travel through Italy even more special. The rooms are elegant and very comfortable, so much so that we decided to just hang out in the room one day and rest, plan the next leg of the trip and enjoy. The location is great, right near plazas with excellent restaurants and beautiful architecture all around. The owners of the hotel that also work there are wonderfully helpful and good-humoured. If you are a meat connoisseur, the restaurants nearby specialize in delicious and local dishes. There is good food for veggies too!

If there was free parking nearby that would be great. But c'est la vie!

I can't thank the staff enough, they absolutely were fantastic! They really made every extra effort to ensure that I had an enjoyable stay. My room was clean and well presented, with a wonderful bathroom and there was a great choice of options at breakfast. Oh, and the coffee was superb.

Pleasant, air-conditioned room and breakfast room. Very friendly and helpful staff who took time to have a conversation . They made the hotel a genuinely welcoming place.

Everything was fine.

Beautifully quiet. Spotlessly clean. Receptionist was extremely helpful. Decor was in good taste. No bling.

Breakfast was disappointing as is so often the case in Italian hotels.

The meal I had in the restaurant was exceptional. The new chef has come up with some excellent dishes!

There was nothing that I did not like.

fantastic places will be going back soon.

just needs a coffee machine in the room but otherwise 10/10

Very kind girl in reception, she helped us with the parking, nice check in👌 The same friendly breakfast service