Staff were excellent throughout the hotel. Cocktail bar, pool and breakfast first class. View's from the room, pool, breakfast and dining rooms are superb overlooking the beach, ocean and Positano.

Bedrooms and some areas of the motel are beginning to tire and need upgrading the bath/shower definitely needs a refurbish. Being asked if we wanted to pay for the porter to take luggage up the hill 20euro to transfer point after staying for 4 nights I believe this is out of line and should be in the package of staying at such a Hotel.

Great location and the pool is absolutely amazing.

Unfortunately there is construction happening right outside the hotel. Our room happened to be right where the crane was so the construction at 6:30 am is not what you’d hope for during a relaxing stay when paying a premium. I understand this is out of their control but for the price tag it is unfortunate.

This is one of the best hotels I have ever had the pleasure to stay in. The room was wonderful, bright and airy with an excellent view overlooking the beach. The pool area is beautiful with 3 different pools depending on your preference (including a jacuzzi infinity pool) and the food is exquisite - breakfast, at the pool bar and in the restaurant. The staff are always on hand to help and are incredibly friendly. Due to the smaller size of this hotel most of the staff will remember your name and room number from day 1, which only enhances the intimate feel. If I could mention a few specific staff members it would be those handling the breakfast room, who I often saw offering to take photos of guests, those in the pool bar who were wonderful to deal with and so helpful, and Rosario in the bar - one of the kindest people I have ever met who offers a level of service that would put most hotels to shame. He was truly one of the highlights for us. If you are thinking of booking in this area I cannot recommend the Covo Dei Saraceni enough.

Was there for my 50th birthday celebration with my husband, the most romantic hotel in Positano, the staff were outstanding. The breakfast buffet was absolutely amazing. I've travelled a lot. I am fussy, and this is the best hotel in the top five that I've stayed in. The staff in the restaurant were fantastic thank you for looking after us. The pool is brilliant the only downside of this hotel is they shut the pool at six o'clock which is ridiculous because the sun sets at 8:30pm and I don't understand why they can't keep it open that you can swim until nine o'clock. Everyone was saying the same thing, really lovely people staying there very down to earth, not pretentious.

Location was great if you come by ferry as right by the harbour. Lovely sitting on the balcony. Breakfast was good, great selection. Bed was very comfortable.

The views from our room overlooking Positano beach was amazing! The rooftop pool was small and not much seating however we were lucky to get a space but it was very nice to sit there. (Would recommend some music to liven the place up a bit more). The ladies in reception were not too smiley and would have preferred a more friendlier, warm, smileyyyyyy welcome coming into such a beautiful hotel. The bartenders were were absolutely amazing and offered complimentary olives - very kind.

Ants in the room (just something natural but again my whole suitcase was full of it and for the price paid I would have liked the cleaner to spot this and do something?) I had to unpack and clean the whole suitcase every day as all my clothing was full of ants. The staff in the restaurant were not sorry at all for my partners meal arriving 30 minutes before mine. He finished his food and I had to eat separately (bare in mind that mine was just a pizza and his was chicken - I would have expected the chicken to arrive later than the pizza). The staff just said “we are busy”. And that’s it.

This was an excellent stay at an extraordinary hotel. It is not cheap for obvious reasons but the whole experience was completely faultless. Budget permitting I would stay there whenever I could. It was a special occasion for my wife's birthday (which the hotel marked) so the normal accommodation budget was blown, but it was worth every penny

Nothing, literally nothing. The big pool wasn't warm enough to swim in but a smaller hot tub pool was great with a very nice barman looking after us. No complaints at all

Incredible location just on the beach. Arrive by ferry and life is easy! Pool staff are so nice and helpful. We could easily jump into the sea in the morning before breakfast, then run up to the pool for the day. You have easy access to Positano and an incredible view. Highly recommend and would return if we were going back to Positano!!

It’s not to the same 5* standard of Irish hotels in terms of quality and consistency but the location is so great that you can look past everything. However, €5 for a small bottle of water is crazy. That’s the cost of all 500ml minerals at the pool bar. That mark up is too high for a small water.

Best location in Positano, amazing pool area and best view right on the sea. Amazing view from sea facing rooms.

Old fixtures so room noisier than expected, also room air conditioning system is old style (bit noisy, and we were in a suite). Hotel needs some modernization in some aspects. Breakfast a little shy for a 5*.

Location and service was really good and it was a very pleasant stay.

Noises between rooms were quite stong especially at evenings. Also breakfast arrangement because of covid were difficult.