A very lovely Hotel. Excellent facilities with beatifull staff. The staff are all hard working and deserve praise. We stayed an extra night which was given to us for a reduced price. We would go back.

The WiFi was a bit weak in our room. However the palazzo is so solid and the signal can struggle to get through. But this did not bother us at all.

This hotel is quite interesting, situated in a historical building, and staffed with very friendly and helpful personnel. The location within a historic structure adds to the intrigue and uniqueness of the hotel but also leads to some discomfort and lack of clarity in navigating the premises. Despite these quirks, the character of the place and the attentiveness of the staff make for an intriguing and memorable stay.

Unfortunately, the elevator got stuck during our stay, which shook our confidence in using it again. Additionally, the bathroom was somewhat peculiar, featuring a huge bathtub but no shower, and the drain was somehow unopenable. These oddities detracted slightly from our overall comfort, but they were unique aspects of our stay that we'll certainly remember. Parking, especially with larger vehicles, is challenging due to the hotel's location in the old town area. The narrow and winding streets typical of such historical settings can make navigation and finding a suitable parking spot quite difficult.

This is a sleek modern hotel with its own spa and wellness centre, located on a quiet street in the upper area of Ragusa. Staff are multi-lingual and very helpful and special thanks to Antonio (who had been to my town, Brighton!). The breakfast is excellent with selection of pastries, fresh fruits, cheese, meats, juices and cereals. Also very family-friendly. They even made a sandwich for me as I was leaving very early on my last day. The single room was well-furnished with a very comfy bed.. Single rooms are well-furnished with excellent new bathroom and a hot shower. You go down hill into the historic centre, which is a leisurely 20-minute walk. Ragusa is a beautiful hill town, so expect to get some exercise going up and down the different streets. Many of the shop and restaurant staff speak English. The food is great, and a good variety of cafes, snack bars and restaurants. Along with Noto and Monica, this is one of the most important towns for Baroque architecture and the church you see features in the Inspector Montalbano TV series.

It was all very good, so nothing to complain about, The single rooms are quite small. However, they are clean and well-furnished.

Beautiful room with lovely high ceilings and a cool bathroom.

very cordial staff. Welcomed us on arruval and accopmpanied us to room. Good breakfast and esy acess to outside pool at Villadel Lauro where staff very helpful too. Top service and amobience woth a smile.

Larger lounge area

the best hotel in Ragusa new town I like it most of all

I join other guests in positive comments

Guests can not take food at breakfast by themselves, they need to ask a lady at breakfast table to put food on a plate for them

The best hotel during Sicily travel. Everything is perfect

the location and the stuff were amazing

Waze had a hard time directing us

Well located between the old & new parts of Ragusa. The breakfast was awesome.

It costs E25 to use the pool.