It was my best experience in Italy. We came to Riva to take part in half marathon. Staff are very friendly and kind, and this not an ordinary phrase, it was really polite attitude. They gave possibility to make check out later after race finished. Breakfast was unbelievable.Bread, cheese. fruits, everything. Our stay was amazing. Guys, you make a great job! So if I will came back, I will choose this hotel again.

Breakfast was excellent. Location is very good. Pool, garden and view were lovely.

Pool was a little cold (only heated to 23/24 degrees). Also the bikes on offer for guest use were old city bikes and the breaks were worn out - here I had hoped for better considering the prices.

The breakfast spread was over our expectation. It is filled with good spread and I enjoyed the breafast a lot. The room size is decent with comfortable bedding. We have a good 10 days at the Luis. It is also conveniently located. As we are there for the sailing event, the distance between the boat park and the hotel is within 10 mins of walk. The front desk are very accommodating to our request especially on days that we have to miss breakfast due to early training, the hotel are willing to pack some breakfast for us to go bring away.

Nothing much that I do not like about the hotel. everything is good for me.

All

Every thing

Everything

Nothing

A great surprise. I was looking for just a place to sleep and I found a comfortable and nice hotel. Staff young and very friendly. No luxury but you have all you need to fee comfroatble.

Staying at Hotel Luise was an absolute pleasure. The staff are just wonderful. Happy and helpful and good craic. The breakfast is on another level. It’s a huge buffet of fabulous food. The map room was great and balcony was huge. Being from Ireland and speaking English was not a disadvantage because everyone had great spoken English and every sign and menu had English on it too. Would highly recommend this hotel.

There was an extensive choice for the breakfast buffet. I had dinner at the hotel every night, but as the portions on the a la carte menu were so generous, I decided after a few days to opt for the extensive salad buffet instead. It was well worth the money - cost was only 19 euros for three courses. Also, there were usually 6 - 8 desserts to choose from! Hotel baked their own bread/pizzas/cakes/biscuits etc which were all delicious. I had opted for a superior room (one of their 'map' rooms) which, as well as having a laptop safe and a mini bar, had a large private sun terrace (ca. 12 ft x 8 ft).

The only thing I could criticize was the hotel's decor - most items of furniture didn't match, which gave me the impression that several people had been involved in the buying process! To sum up, the decor overall was too quirky for me!

Lovely hotel, fabulous breakfast (I'd go back just for the breakfast) and secure bike room. Rooms were spacious with tea/coffee making facilities, fridge with water, assorted soft and alcoholic drinks and safe deposit box. Bathroom was compact and practical. Staff were very pleasant and obliging.

Nothing. Check before asking for laundry service, it comes with a sting in the tail. OUR mistake not the hotels but they did provide a discount on the price which was very welcome.

A real boutique feel, with excellent quality, style and amazing service throughout. We were made to feel so welcome... Really great communications with the hotel from the time of the initial booking. A lovely welcome to the hotel, it was very clean, presentable, and felt very luxurious. All the staff were so helpful and friendly, often going out of their way to help, such a great atmosphere. The room was great, cleaned every day and had comfortable beds. The food was simply amazing, such a great range of food and so delicious and fresh. The thing that stood out continually was the attention to detail, those little things matter so much and it was refreshing to see this.

Just little things like the balcony was quite small and the bedside USB plugs didn't seem to work. Also, the usual problem everywhere, finding it hard to get sunbeds as they were all reserved usually straight after breakfast with people not coming to use them until later morning.