We had an issue with our booking ....my mistake.....and the friendly and very efficient manager and his assistant went out of their way to sort the issue.....which they did. Fantastic....setting our minds at ease.....the rooms were comfortable with all that you would expect from a 3 star hotel with a great breakfast and room cleaned every day .....couldn't ask for any more......its pretty centrally located and reasonably priced with some great restuarants behind. You can walk to the pantheon and jewish ghetto, the Tiber etc and bus/train connections to Roma termini etc.very good....all in all a very good experience....

We had a good experience

The location and the staff were great!

The cleanliness was good overall, but there were several marks on the walls in different areas that needed to be cleaned further.

Very clean room and it seemed to have newer amenities throughout the hotel. The room was large, comfortable, and included a safe to store items like passports. There was a paid breakfast that had many options to choose from. The hotel itself is in a nice part of Trastevere with a bus line right outside the doors making it easy to get into the main city center.

There was one morning where there were many people who seemed to be sick in the breakfast area. They were coughing a lot and near the food. Sneeze guards or perhaps a staff member recommending they move would have been nice.

Practicality and the comfort

Nothing

reception host very nice close to train station

a little noisy on street side

Excellent position right in front of a tram and bus station that takes you to the city centre. Great coffee, clean room, towels changed daily. Helpful staff, helped with booking a taxi to the airport. Definitely recommend it!

Nothing.

The hotel is neat, staffs are friendly and supportive. A variety of options at breakfast. Great location with easy access to restaurants.

Nil of note

The staff was very kind, the rooms were very clean and breakfast is amazing

location and room

nothing! All good!

The service was great in general, very clean. The location is key to get everywhere. The tv channels full list. The Chromecast good one. The wifi good download speed.

Noisy people, I mean the guests, I suppose because it is summer and everyday people going and coming happy in many opportunities I was woke up due to this issue, they should reinforce some order. The ice machine didn't work and there is no fridges. The wifi poor upload speed this affect remote work.