Breakfast was very nice, traditional Italian pastries plus hot eggs and bacon! We arrived hotel early at 1100 and were checked in immediately (check-in was 1400)! Leonardo was very pleasant and helpful during our stay. Local pizza place (Roscioli’s) and great gelato place were just 10 steps outside hotel entrance. Easy walk to Piazza Navona, Pantheon, and Trevi Fountain. Taxi service at front door of hotel (hotel called and taxis arrived 3-4 minutes) plus 2 ATM’s within 4-5 minute walk of hotel. Rome water spout to fill water bottles was 2-3 minute walk from hotel. Convenient & comfortable and always felt safe walking around area. Rooftop terrace was nice, had good food and drinks were reasonable to us. We were in Room 111 close to elevator and stairs and had view of a cafe and restaurant on side of hotel that were also enjoyable!

Nothing. We enjoyed our 3 night stay! The staff made us feel welcomed, their English was great, and any questions or any needs they were happy to help us!

I recently stayed at Smeraldo Hotel in Rome and was thoroughly impressed. The room was impeccably clean and ideally located—easily accessible to top attractions such as Vatican City, the Colosseum, the Spanish Steps, and the Trevi Fountain. Breakfast was sufficient, and nearby dining options were plentiful. What truly stood out was the exceptional service provided by the staff, particularly Ms. Michela and Mr. Leonardo, who went above and beyond to create a memorable birthday surprise for my wife with a beautiful bouquet of flowers. Furthermore, the hotel offers a convenient transportation service from the airport, and the cost was well worth it given the ease it provided in avoiding the challenges of navigating stone pavements with heavy luggage. Overall, my experience at Smeraldo Hotel was outstanding, and I highly recommend it.

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The location was excellent, there were restaurants and shops very close by. A very friendly staff, Milly made delicious capucchinos for breakfast. We love the fact that our room was always cool, after a long day walking in hot weather, it was a relief. The cleaning staff was excellent too, they kept not only our room clean, but the whole hotel smelled really good. We would highly recommend this hotel to everyone who wants to be walking distance to Rome attractions.

I really enjoyed this hotel! it’s in a great location on a quiet street but still walking distance to all the great shops and restaurants. I felt very safe here and the staff were excellent. The included breakfast was really good too

Great location. Walking distance to all the major sites and close to restaurants and shopping. Good breakfast with plenty of options included. Friendly staff.

There is no individual climate control in the rooms. It is not possible to turn on air conditioning and can get warm. They are able to turn the heat off in the room which helped.

The staff is amazing! They always smile and they are very helpful. The breakfast was amazing, we could choose from many-many types of food. The hotel is located near Campo dei Fiori. Piazza Navona and the Pantheon are also quite near. The room is truly small - it was written in the description so for me it is a plus that they didn't try to hide the size of it - but it was super clean. :) All in all, I can really recommend the hotel. We weren't in the main building, but opposite, and it was very silent and calm. Ohh, and the bed is comfortable. :)

Maybe just one tiny detail: we missed some hangers from the bathroom to hang the towels up. Apart from it everything was perfect for us.

Checking in was very easy and our room was ready when we arrived (a little early). The staff was exceptional and helped us with booking taxis most days. Very modern, updated. The breakfast hours were very convenient for us (7-10am) since we had early tours booked and were able to have breakfast before heading out. The breakfast choices were expansive and consistent, the staff was attentive and friendly. We were very comfortable in our Premium Double Room, given we stayed for 4 nights. The room is well laid out and housekeeping was provided each day (not always a given these days.) The rooms are tastefully decorated, the room and bathroom very updated, and there were ample outlets (even bedside on both sides!) and storage. We had a small refrigerator, and electric kettle to make coffee easily (coffee powder packets and tea bags provided.) The location is really the selling point here. So convenient! Food and gelato options directly across the street and in every direction. Campo di Fiore was a 5 minute walk, with shopping (clothing, grocery) and food options along the way. When returning by taxi, we would often ask to be dropped off at Campo if we wanted to stop in a store or restaurant on the way back to the hotel. The taxi drivers seemed to appreciate this as well -- the hotel is in a prominent area, but a bit "tucked in" some very narrow streets.

The rooftop bar was cozy. When we arrived no one else was there. The drinks (and included cover charge) answered our suspicions about the lack of patrons! Expensive. There really wasn't much of a view, but its worth checking out...once. The rooftop staff was very friendly. There are obviously many other options nearby.

Great location. Walked to every attraction. And great breakfast. Staff was very helpful and went out of their way to help.

Small room but comfortable. Booking.com promised us a taxi cab to the hotel but none of the customer service staff members in booking were able to help in advance and tell us how to get a cab. We contacted them well in advance of the trip. We got a response from booking 6 days into the trip saying we should have booked in advance. This seems like a bait and switch. I would not trust a taxi promise from booking.

Great location Great staff Great Complimentary Breakfast buffett Rooftop deck great for drinks and Sunsets

* Immensely tiny bathrooms and showers * Luggage storage is a trainwreck. Hotel gives you the key to the storage room. You walk around the corner, go down one floor on the lift, open the luggage room door, and store your own luggage. Which means, while you're out sight seeing, any random can ask for a key to get "their" luggage, grab a strangers luggage instead, and walk out the Hotel unchecked to a waiting UBER with stolen luggage. 100% UNSECURED. That's a problem

The breakfast provided was a great way to start each day! We loved the roof top terrace and found the hotel staff to be very friendly and accommodating. The room was spacious and cleaned daily. The beds were comfortable, and the amenities were great! We loved our stay here (5 nights) and found it to be perfect for our family. Safe, secure and a wonderful location!