Hotel has a great location, just in the middle of the historical centre, next to Forum Romanum and Colosseum, we got everywhere by walking. Personal is very kind and breakfast were good with enough food. We really enjoyed staying here and can only recomended.

The entire Front Desk Staff were all Friendly and Helpful. We saw three different front desk staff members and all were Superb! Keep that up! Thank you to the person that checked us in. He gave us the inside scoop on downtown parking. I love it when somebody gets straight to the point and true reality of downtown Rome Parking. The Location is Excellent and the Coliseum is a Five-Minute Walk and where I parked our car.

The Breakfast needs Improvement. The Scrambled Eggs were COLD (Recommend one of those containers that has heated steam water underneath or something) and the Cereal should be put in a container that can be easily poured. The Croissants were probably the best, so bring more of those out. Recommend the hotel also uses an Airport Limousine (Van) Service similar to the one we used on Booking.com for larger groups. We are a party of five and the Van showed up in 30 minutes. The Van was for six passengers and cost 72 Euro with lots of luggage room. The Hotel's recommendation was to get two taxi's. The cost is 55 Euro Per Person for a Taxi, and 15 Euro Per Person for a Taxi Mini Van. But you can only put Four Persons in a Taxi Mini Van.

staff was lovely and very easy to access many places and so many place to eat near by

too noisy out side road for sleep there wasn’t enough curtain to block the light from out side / in my room I could hear water running or something from other room next my bed side / tv didn’t was any English Channel . there wasn’t kettle at my room as they advertised but staff say they can give tea coffees if I need . it will be handy if it’s was at room rather come so many step down in the morning to get tea .

The hotel is right in the main street with everything at your door which is the beauty of this little place. It is in walking distance to everything with the Colosseum at the end of the street and the Trevi Fountain easy to reach. We felt very safe and didn't have to travel far for restaurants and bars. The staff here are also exceptional and nothing was ever a problem, they also leave you little sweet treats to have throughout your stay which is a nice touch.

At times the water wasn't hot in our shower.

great rooms and an excellent breakfast. I recommend room 112. great ac and plenty of room for a family of 4

beds were a little stiff

Excellent location, close to Avenida Imperiale and Coliseo. We walked to Coliseo at night to see the lights. Helpful front desk staff and excellent woman making coffees and setting out breakfast foods. Cute juice bar available all day. AC was not as cool as desired but worked. Daughter found mattress a bit too hard but overall, we enjoyed out stay. Grazie mille.

Mattress was a bit hard and fridge did NOT work at all. AC was warm but worked after a bit.

The staff was wonderful! Friendly people at the front desk, and efficient cleaning people. Front desk also arranged an airport transfer. Gave great directions and maps. Even gave suggestions when our original tour was canceled.

Was a small issue with the room the first night but was quickly corrected and moved to the larger room that was the reservation

The location is excellent, walking distance to two metro stations, several bus stops and very close to major attractions like Colosseum, Fori imperiali and Piazza Venezia, Surrounded by many shops and restaurants including a wonderful gelateria in the corner. Staff were super kind and helpful. Breakfast very good in terms of quality and diversity of options. Very decent wifi too. Old building but very charming.

Not a big deal but the building could benefit from some renovations, some wallpaper was peeling off and shower had some stains but all was very clean.

The HS 311 was a cultural Rome hotel. Beautiful art work and white marble. The 24 hour staff members Andrea and Laura where very helpful my whole stay. Breakfast was perfect for the start of the day. One of my best hotels of my trip to Italy, thank you John

soft foam pads on the bed.

the hotel location is great, closer to everything u need when travel to Rome. From Tourist hot spot, restaurants, Metro and Basic Services. and the hotel staff are very helpful too.. thank you HS311

not much to comment.