My husband and I stayed here for five nights during our honeymoon. We stayed in the "Suite." The room was very nice and spacious. The bathroom was large with double sinks, and it has a full-length mirror and good lighting. There is a handheld shower hose and a rainfall shower head with great pressure. The beds were very comfortable (firm like we like...NOT like a soup bowl). There were USB ports next to the bed so you can easily charge your accessories. The ceilings in the room are also very high. There is a living area which made it easy to keep all of our stuff organized. They offer Netflix and YouTube which was a nice perk considering we don't understand Italian TV channels :) The closet was a very good size with lots of hangars. There is a mini fridge and snacks/ drinks stocked. Upon arrival we were greeted by Geejay, who was kind with lots of positive energy! We were offered espresso after our long train ride. (Thank you!) The staff kindly carried our luggage to our room. The building is older which I think was part of the charm. Afterall we are in Rome. The location is fantastic and very central to all the sites. There are also restaurants next door which we enjoyed visiting. We walked everywhere. The Vatican, The Colosseum, Villa Borghese Park, Trastevere, Trevi fountain etc... I recommend walking around the Roman Forum at night. It's beautiful. On the day we were leaving our private driver from the company "Blacklane" who was supposed to take us to the Amalfi Coast called and said they couldn't make. I was panicked and livid! Marco (our front desk hero) being a complete lifesaver arranged (last minute) a private transfer for my husband and I to get to the Amalfi Coast! Thank you, Marco!! Thank you to the entire staff of this hotel!! YOU ARE ALL AMAZING!

Nothing

Wow ! This place was a gem in Rome. The location was perfect as it was central to everything . The staff were the most attentive crew we have ever witnessed. From the front desk to the cleaners to all the workers . We really were constantly greeted and asked to help and they were genuine. The front desk manager helped make everything easy for us . The place was spotless and bright and highly maintained. Our room was spacious and the bed was extremely comfortable and supportive and the shower was incredible . Fresh towels , ample soaps, shampoos and a clean room and well made bed were waiting for us each afternoon when we returned from our day’s activities. We miss the place and it’s wonderful friendly staff. We will definitely be back!

Great location. Attractive modern decor

Needed a dresser or cabinet to store clothing. Had to keep clothes for 5 nights in suitcase. Maybe instead of the table under the TV something with shelves or drawers would make storage of clothes better. Otherwise a very nice place.

The people at this hotel, Marco, Giorgio (George—because this is more exotic ;)), the luggage handler are all wonderful helpful caring people. Upon arrival we were running VERY late and we dropped the bags and stepped into the Taxi that the front desk organized for us and actually made it to our tour! We stayed the first night in a triple room, which was clean and comfortable, by Italian standards was a pretty good size for 3 adults. We moved to a suite for the remainder of our of our stay, which was large and was a very good fit for our family. All the rooms have very high ceilings so even the smaller room felt OK. The beds are extremely comfortable. We had some special needs with concern to the Sabbath, and the hotel was familiar with the concept and were very helpful. We did not experience any antisemitism at this hotel. Small note if you are staying here for the Sabbath, many of the lights are on sensor and can be a problem, depending upon where your room is located. I forgot a few items at the hotel and Giorgio aka George organized everything to be shipped to the States and it was seamless and simple!! Bravo to the Terrace Pantheon Relais!! Great value, large rooms, and EXCEPTIONAL staff!! Ciao Ciao for now! Arrivederci!!

Although there is access to a staff member 24 hours a day, the front desk isn’t really open. Also after 10 PM or so they close the front door and you have to come in with a code. I was actually going to change hotels because of this— I was afraid it was a safety hazard, however, after one night I realized I was wrong, reconsidered and stayed and I am so glad I did! Neither of our rooms had a bathtub, which personally our family likes, but the rain shower was excellent. I would love to have had bathrobes and feather pillows.

Every staff member was wonderful to interact with. The location is amazing for locality to just about every typical tourist spot in Rome. Food around the area is great! When asked, we were provided a tray the night beforehand with breakfast for the early tours and trips that we had. Breakfast crew was amazing and knew our coffee orders after day one! Beautiful hotel and rooms with the neutral tones.

Rooms were much smaller than pictured with no real storage to put clothing for 6 days. We did not get the rooms booking showed as reserved. The “family room” that shows a comfy couch/bed for a third person was not in our room, we were given a cot. Shower flooded if you wanted to have it on higher than a trickle. Breakfast is in the middle of a hallway among other rooms, very awkward, and cold in the winter since it’s in an open hallway. Same pre-wrapped breakfast everyday, shame there is not fresh bread or cheese from local places like other 4 star hotels have. Not on par with other 4 star hotels we have stayed in. Would not recommend for families of 5 or more, price was not worth the stay.

The team taking care of us were exceptional. Genuine and friendly. Helped us with navigation tips and dining suggestions. Offered us upgrade in room (classic double) as our room was too tiny to allow unpacking of our suitcase. Special mention to Gly, Mark and Dave for their service with a smile.

The heaters in the toilet never worked despite mention of it being on timer. Also the phone in the room never worked as the staff claimed they could never reach me. Room is stuffy without ac but fan provided.

it exceeded all our expectations! The location was absolutely perfect, allowing us to easily explore all the wonderful sights and attractions of the city. The cleanliness of the hotel was impeccable, from the lobby to our room, everything was spotless and well-maintained. It truly made our stay feel even more comfortable and enjoyable. But what truly stood out to us was the staff - they were incredibly polite, welcoming, and always ready to assist with any request. Their friendly demeanor made us feel right at home and added a special touch to my overall experience.

The hotel itself was lovely. Thoughtfully decorated, comfortable & spacious rooms with great shower and AC. The staff were exceptional - so friendly and helpful. The hotel itself is located between the Travis Fountain and Pantheon, so very central. Great breakfast - lots of choices. Mark & his family members and the rest of the staff were so helpful and made our stay feel like home! Almost forgot to mention the brilliant roof terrace, with a bar. Lovely for a pre-dinner drink. Will definitely return!

Honestly can’t think of anything at the moment!

fantastic accommodation with the friendliest staff nothing was too much trouble for them great breakfast with a good choice of hot and cold food and a special mention for marco on the front desk for organising a few extra requests for me will definitely be back on our next trip to rome

The staff is amazing! They were all so welcoming and personable. Gly at the front desk is absolutely lovely. After a seamless check in, she walked us to our room and informed us on all things in our room, and hotel facilities! She was very helpful throughout our stay with taxi’s, etc. The views from the rooftop deck are spectacular. The bartender Kiko made the best cocktails and he was also so very welcoming. He really made us feel at home. The breakfast was delicious, with fresh fruits and pastries and the best pancakes eggs and crispy bacon. A beautiful start to the day. All the staff at breakfast was super attentive and made the best cappuccino and latte’s to order! Even the overnight staff was super attentive! I wish I give this hotel 10 stars. I was so taken by the incredible hospitality by the staff I almost forgot to mention that this boutique property is stunning! The rooms are breathtaking with beautiful architectural details and incredible high ceilings. The location is perfect. Wine stores, supermarkets, restaurants, attractions etc. This hotel gets a 10 out of 10! Oh! And there is an elevator! 10 out of 10!

There is not one thing I can say about this property that I don’t like.