Good location Clean room

Small hotel. Restaurant very small and limited choices in breakfast. A single elevator in the hotel. It takes long time to have it

I cannot fault this hotel. Being a frequent traveller throughout Europe I was pleasantly surprised that The Independent Hotel far exceeded our expectations. From the moment we arrived every effort was made to ensure our stay was the best possible experience from start to finish. The accommodation was modern & spacious, our room & the bed was very comfortable. Each & every member of staff that we came into contact with were professional with a very friendly approach. The roof top terrace was an absolute luxury at the end of a hectic day. The food was excellent - the pizza was to die for and once again the staff were amazing. Breakfast was also served on the roof terrace which again is a lovely way to start your day - the staff greeted each & every person with a warm welcome & fabulous freshly prepared food - nothing was to much trouble for them. Our room was cleaned daily by the unsung hero's of the hotel, the rooms/hotel are absolutely immaculate. Having travelled & sampled the worst & best hospitality on offer I can hand on heart 100% recommend this hotel & the staff that transform a building into a lovely place to stay. We cannot wait to revisit in the near future. Well Done to The Independent Hotel Team & thanks for our fabulous stay xx

There literally was nothing to dislike !!!

Stayed for 3 nights with a family of four: 1. Staff: great service from front desk staff to breakfast severs 2. Room: clean and comfortable Note: new bottle water each day Note: compliment wine bottle 3. Breakfast: excellent, good selection, delicious Note: take advantage of their breakfast. It’s good. Note: staff is very friendly!!! 4. Train station: short walking distance. We were at Florence so it was a convenient. 5. Location: we felt safe. We told the front desk that we will be leaving early morning, we were given breakfast boxes to go for we left the hotel at 5:30 am. You can also request the front desk to call a taxi for you, but we used FREENOW app for taxi all over Rome.

1. Elevator: only one and small. But there is a baggage staff to bring your luggage to your room. 2. Property is not close to main attractions. But it was not an issue. Since July is a very hot season so taking a taxi was worth it.

The staff at the hotel was specially nice and friendly. The breakfast was good and we also had dinner and it was very good. Especially the "pinsa". The hotel is in a short walking distance from Termini station for the Train and Metro. There is a direct train from the FCO airport to Termini station and it takes only 32 min. Easy to use the Metro and also possible to walk to the Colosseo and Spanish steps and Fontana Trevi. You can take the Metro to visit the Vatican City.

Nothing.

The roof top breakfast is great with fantastic view.

After our delayed flights from USA to Italy, and dealing with that and time change, it was hard to be in a good mood. I sent an email to the Hotel front desk regarding our 2+ hour delay in arrival, and they responded immediately, which greatly reduced my stress level. We have stayed at Independent Hotel at least 5-6 times, and especially after the long overnight flights, it always feels so good to check in to our comfortable, well-equipped rooms. And to boot, their efficient and friendly front-desk team welcoming us, and the speedy help with our luggage by capable and friendly staff. There was a bit of trouble at first with the internet connection, but front desk got it resolved. I would suggest more convenient and operational outlets - we all have several devices that need charging. It worked out OK but one of the outlets did not work. Breakfast is fabulous, as is the restaurant, both at lunch and dinner. Definitely recommend, both for the quiet atmosphere away from the general Rome chaos as well as the good food and great service. It's a welcome respite after a busy day -- and so convenient to get to your bed!

Be sure sufficient and working device electrical outlets -- and good secured internet connection.

Rooftop terrace was great and we had our own private balcony with city views which was excellent, couldn’t fault the location. Nespresso Coffee in room was lovely as was the free minibar which we didn’t realise was complimentary as we were told only the water was free.

Double bed was two singles put together and both me and my partner returned from the trip with really sore necks/ backs. Rooms were soundproofed from the street, however the noise in the hallways meant that you couldn’t have a lie in, in the mornings

Breakfast was varied. Location was pretty central.

We booked a taxi through the hotel on the day of our departure, confirming Ciampino airport. Receptionist was on phone when the taxi arrived. During the journey from the hotel the driver held and spoke using 2 different phones and wrote messages with pen and paper. The journey was both concerning and alarming!! Turns out he headed to the International Airport, we advised him of his mistake, he told us it would cost 100 Euros for him to proceed to the correct airport. He did not have a meter in his taxi. This experience spoiled our holiday.

Location was fantastic right across Termini train station and room was comfortable and spacious. Roof top terrace was an added attraction especially during breakfast or drinks in the evening. Next to the hotel is a restaurant called Diana’s Place with awesome food and as a hotel guest you get a discount for the food you ordered which was a pleasant surprise.

Rooms was not very sound proof and as such you can sometimes hear the noise from the room next door and the ongoing along the corridors.

The location was superb, and the staff was amazing. The hotel is located walking distance to Termini, the main connection point to city attractions and airport. The staff was truly great, especially the guys working at the breakfast. The restaurant that is on 8th floor has a great view, but it is undercapacitated for number of guests in the hotel, especially if it is not warm enough to sit outside. It was not easy for the staff to handle the traffic, but they did a great job. Joan Carlos (hope I remember the name right :) in particular made us feel very welcome, his espresso and cappuccino were delightful.

The room, although it was titled as Family Room, is super small. We are a four people family, and could barely fit in. Our son had to sleep in a spare bed which was quite uncomfortable. The variety of food at breakfast could also be improved.