The staff was friendly and helpful. The location was excellent, being minutes from the ferries and many restaurants and shops. The room was clean. The breakfast was very good. The luggage lift was helpful. Some of our favourite places nearby were the Lanterna restaurant, Kayak Sorrento, and lunch at the Pergola, Hotel Bellevue Syrene.

We hoped for a double bed but they were 2 twin beds pushed together. We knew this might be the case. We would have liked a bath but knew in advance that there would be a shower and no tub. The air conditioning stopped working but this was solved by using a remote instead of the wall control.

We appreciated the centralized location of this precious boutique hotel to the main pedestrian street in Sorrento with lovely shops, cafes and restaurants immediately accessible. The owner Luciana was delightful and her staff (specifically Alexandria and Maria) were so warm and welcoming that we felt at home immediately. Our rooms were clean and bright, my mother’s had a balcony with a beautiful view including a birds eye view to the street below, fun for people watching. The breakfast offered was exceptional! They offer a wide range of healthy and delicious choices, with eggs made to preference and rich and creamy cappuccinos. We cannot express in mere words the collective senses of well being that Palazzo Starace offers. One must experience personally. Brava!

The location of this hotel, adjacent to Corso Italia, is excellent. Our room overlooked Corso Italia and had a lovely balcony. The street is teeming with people late into the evening, so if you don’t enjoy that type of hustle and bustle, ask for a room that is not overlooking the street. The staff were extremely friendly and helpful. Our host, Maria, was super friendly and spoke good English. The breakfasts and the breakfast crew were also excellent.

The shower was a little too small for us.

Breakfast was excellent, with plenty of choice. Staff is very friendly and helpful. The room was spacious with a very very very high ceiling. Bathroom… we have never seen anything like this big, almost as big as the room itself. The room was neat and the bed was huge and confortable.

The streets outside are quite noisy even late at night but windows did not block the noise as much as we wished. Also the door to our room was hard to close without making a slam when leaving the room (it was perfectly silent when closing from inside).

Breakfast was excellent. Loved the choices on the continental breakfast that was readily available, but also enjoyed the cook to order egg option. Nice to be able to have something “hot” vs just cold items. Rooms were spacious and clean and each room had a “theme color” - nice touch. Location is great. Close to train / bus station, restaurants and bars and only a few steps to the cathedral. Staff was awesome — especially Luciana and Alejandra. Entire team was attentive, friendly and very helpful. 🤩

There’s a club behind the hotel. Friday and Saturday nights are lively and with loud music. If you are aware of it (which is was after 1st night), then you just tune it out of wear ear plugs — or if you want, you can party with others. ;) Other nights were quiet!!

Good location right at the main pedestrian area, lots of shops and restaurants. Short walk to the beach area although it is a steep walk down and up if you choose to walk. Staff are extremely friendly and helpful. Breakfast on the balcony was very nice.

Stairs only in the property, although they do have a lift for any luggage you have. Could not drive right to the door of the property as it is located in the pedestrian only area, so you do have a short walk, less than 100 metres to the front doors.

Everyone who worked there was lovely and helpful and were willing to make sure you had whatever you needed. Breakfast was delicious and we could eat on the balcony if there was room which was a great vantage for people watching! Air conditioning is powerful!

Our only comment would be that as far as we know there was not an elevator to the higher floors, though they bring your luggage up via a dumbwaiter, which is something to be aware of if you are less physically able.

Friendliness of the staff. Within an hour of arrival we had 2 nights dinner reservations and a tour scheduled for the next day thanks to Maria. Location is perfect being a block off the main square. Excellent breakfast included again staffed with excellent staff who were very attentive.

AC unit blasted with cold air irrespective of temp setting. Had to turn on and off to maintain decent temp. Only tried to turn on TV once but no service. Would liked to have been better informed regarding location and inability to drive up to entrance. Just a block of walking from drop off/ pick up point but if carrying large amount of luggage , might be difficult to navigate.

What an amazing stay! We loved the location. Right in the middle of Sorrento. We also really enjoyed the breakfast and the beautiful view from the balcony! The rooms where soo cute and the Staff was Wonderful! We absolutely loved every moment at Palazzo Starace! Thank you soo much!

We had a little issue with the A/C in our room that stopped working on our last night. But that didn’t bother us too much.

The location was excellent, within walking distance of a main square, the harbour etc. The rooms were very clean. Breakfast was also very good - continental style. Staff were all very courteous and friendly.

There was some noise from the street at night time but it is located in the city centre so that is to be expected! We had to take 4 flights of stairs to our room so may not be suitable for people with mobility issues