Staff extremely friendly and even gave me a little birthday surprise which was very thoughtful - very cute and quaint boutique style hotel that has a warmth to it that chain hotels in big cities do not have. Room was very clean (my only feedback would be that it did get quite hot in the room even with air conditioning) and the breakfast was excellent and went until 10.30am which allowed us to have a sleep in (we were so happy about this!). The woman at the front (I think her name was Nirvana) was extremely friendly and put a big smile on our faces and she was very passionate about guest experience. It was also in a good location and not too noisy. We would come back and would recommend this hotel to others.

Absolute stunning hotel interior. Warm welcoming and hassle-free check-in, the lovely secret garden where you enjoy your breakfast and plan the day, romantic room designed to dive into the Venice’s mood and to feel the vibration of the city. Wonderful staff who can help you with everything during your stay (special thanks to Nazanin). It felt like you were most valuable guests. Location of the hotel is also convenient for the bus stops and main spots of the city.

Nothing to note here

The staff were amazing! On our first day we were a little late due to a delayed train, but they stayed back and made sure we had everything we needed to start our Venice trip. The local recommendations made our tour of Venice memorable to say the least. The little visit to the sister hotel Flora for a quick drink before dinner made our hearts smile. Both venues are soooo pretty! Thank you for everything, will definitely be back x

We originally booked to stay at the Novecento, but because of low visitor numbers, were instead accommodated at the Hotel Flora, a second property owned by the Romanelli family. Initially disappointed at the change, we have to say that our time at the Flora exceeded out expectations. A superb location: five minutes from Piazza San Marco. We were met on arrival by Sra Heibe Romanelli, following which Nirvana ensured we had everything we needed, including reservations for dinner. Following a fine Sri Lankan tradition, Mr Fernando makes the finest gin and tonic. The room was spacious, individual and well equipped, with an amazingly comfortable bed. The breakfast on both mornings was faultless and served with panache and humour. Throughout our stay, Sr. Gioele Romanelli could not have been more attentive. Hospitality at its finest.

We should have come in the summer rather than the winter: the courtyard garden would have been superb for drinks or breakfast!

The Service at Novecento was impeccable. Every single member of the staff went out of their way to ensure we had an incredible experience in Venice - from recommendations to dinner reservations, they were so willing to help! Furthermore, in our opinion the location was ideal. We loved the cozy vibe of the hotel and the lovely breakfast as well.

Staff could not be more friendly and helpful in facilitating bookings etc and just being a mine of information! The overall environment is comfortable and charming. Breakfast exceeded expectations being in a pretty courtyard and offering a range of delightful 'extras'.

I found the bed a little hard but that is very much a personal preference

the staff made you feel right at home. the location was fantastic and so was breakfast and our room

we are early risers, so it would have been nice to have breakfast earlier then 8:00.

I loved the decorations and feel of the place. So welcoming and interesting

Breakfast was delicious. Staff were very friendly. Perfect location. altogether charming. However WE DID NOT STAY AT THE NOVECENTO< WE STAYED AT HOTEL FLORA

Location, breakfast, comfy beds, easy check in, good communication, friendly and helpful staff

No bar at this hotel, the bar area is at the sister hotel a few mins walk away