Despite us being late arrival (late ferry), the lady on reception was so friendly and helpful. The room was delightful, large, with a small balcony overlooking the hills and the swimming pool. We really enjoyed the location, being near to the old town. We had reserved a parking space which was easy to find and covered, safe. The room had everything needed, the bed comfortable. The breakfast was included and was good. The place was made by the friendliness and helpfulness of the receptionist.

Lisa and Jenny were super friendly and helpful, rest of the staff was also very nice and professional - we felt very welcomed. They also prepared for us a breakfast bag as we were checking out very early in the morning. Entire hotel has a lovely Italian character. Great location, quiet area, few minutes walk to Piazza dei Priori. The room was tidy and big enough, a bit dark though as it was facing the corner of the backyard, so we had to put the light on during the day. Beds were comfortable, however the mattresses were squeky. Breakfast was fantastic with great selection of cakes, local specialities , jams and good cappucino. We enjoyed sunbathing and swimming in the pool. The area was clean and well maintained. Must try in Volterra: tagliolini nero with prawns at Alla Vecchia Maniera (restaurant recommended by Lisa) and phenomenal ice cream at L'isola del Gusto Gelateria.

Because of the old character of the building soundproofing isn't the best. We could very clearly hear toilet flushing in another room or people talking/rolling suitcases in the hallway, especially early in the morning,. It woke us up quite few times.

Prior to arrival communication with the hotel was excellent. This included them sending full details for access to the car park as the hotel is located within the Volterra ZTL. The car park is adjacent to the hotel. A friendly welcome on arrival. We were expected and as all paperwork was available so we were in our room within a short period of time. As the hotel was a Convent the rooms have been built within the original nuns cells, with each having the name of a nun on the wall next to the door. A nice touch. We were upgraded to a lovely room overlooking the swimming pool and the Tuscan hills. The room was clean and well equipped, including a safe, a kettle with tea (no coffee?) and a comfy bed. The bathroom was bright and clean and the excellent shower had good pressure and almost instant hot water. Breakfast could not have been better with a wide range of plentiful delights available, including fresh coffee made to order. So much better than from a machine. Location is perfect with the hotel being located on one of the ancient streets into the city. The main square, with its wonderful architecture, is a 10min stroll. All of the hotel staff, without exception, were friendly and helpful. It will definitely be our place of choice to stay when we next visit Volterra.

We cannot think of anything negative about our recent stay.

Very friendly staff. Large comfortable bedroom with an excellent shower and a small terrace overlooking an attractive swimming pool area. Good location, just inside the city walls and a little more than 5 minutes walk to the main Piazza.

Although we had two wardrobes, one was filled with excess bedclothes and there were no drawers in which to store underwear and casual clothes. Car parking was a bit expensive at 15 Euros per day.

A charming hotel in a beautiful historic town. The pool is a great addition in the heat of summer. Breakfast was fine in a lovely courtyard. Staff were very friendly and the off street parking a bonus. Volterra has numerous lovely cafes and restaurants with historic churches and museums. Well worth a visit.

Occasionally during our three day stay there was a bad smell from the sewers. This didn’t last long and would not put us off returning.

The Staff This was our first stay as part of a wider trip in Tuscany. The staff could not have been more helpful. The communication before the stay was great (e.g. booking space in the garage). The Room While smallish was very nice with a small terrace overlooking the countryside and the pool area. The Location This really is the best part of Hotel San Lino. It's within the city walls which means carrying luggage to the hotel is much simpler. Also there is a beautiful church next door to it.

The bathroom was slightly small and the breakfast just ok. It had everything you could need but nothing extra, I think breakfast was included in the cost but I definitely wouldn't pay extra for it.

- very nice location in short walking distance to Piazza dei Priori (inside the city wall, but easy to access by car) - most rooms are to the back and thus very quite (even though traffic on the street is not heavy anyway) - convenient parking for a good price; one should keep in mind that it takes some time to get out of the city center (from the hotel parking) due to many one-way streets - very friendly and informed staff (also with upfront information on how to access parking + hotel), excellent restaurant recommendations - room size was good, equipment (air condition, kettle) working very well, "real" shower facility (not in a bathtub) - good breakfast options (warm food, bread is toasted on demand, sweet stuff), opportunity to take seats inside or in the patio (good distancing options) - excellent price for location and value => would definitely choose this hotel again for a stay in Volterra

- no fly screens at the windows - space in bathroom is a bit limited (among others by a bidet - would be much better without this), but was still okay for us

Returned after 10 years from another stay. New ownership. Staff friendly, efficient and knowledgeable. The hotel is in excellent shape, clean and welcoming. Room comfortable and excellent bathroom. Breakfast excellent and abundant with locally sourced items. Staff at breakfast kind and accommodating. Check in and check out easy. Everyone smiling throughout our stay.

Nothing.

A lovely hotel , easy to find and great for sight seeing. The staff were very welcoming, friendly and really helpful. Arranging entrance to historic attractions, pizza delivery in a thunderstorm, umbrella if needed, help with transport advice on buses and restaurant . Great hospitality!!! Dorothy was a delight on reception all 3 ladies spoke English .

The shower for me , needed to be hotter with stronger flow but we were along way up !!!

We loved the rustic atmosphere, it's an old hotel within the walls of Volterra with much history itself, once being a nunnery. Whilst the facilities are basic it totally is what you would expect in such a location. Breakfast was a typical continental breakfast - not much hot food but when its 37C outside, cold cuts and cheeses are better! It helps that they had parking very close by and a lift within the building. The Italian people are lovely, accommodating and helpful -we could not fault a thing about our stay in San Lino Hotel and Volterra and we would recommend San Lino to anyone who wants to experience ancient Italy at its best!

I wouldn't say I didn't like it but we have a big hill to climb up to get into the town square but that again is the charm of Volterra but for those with mobility problems, or parents pushing buggies, this could be difficult.