The hotel had everything we need and I appreciated the coffee maker in the room. Late afternoon, I managed to book a tour at the hotel kiosk, for the following day to visit Sumidero both by boat and by the road's viewpoints of the canyon, as well as town Chiapa de Corso. The guide was Alfredo Balboa, it is his business and he has wide knowledge of the area and its history. He took us in his taxi to the embankment for the boat ride and waited for us on site, and then took us to the other points of interest waiting for us at all the spots. Much better value than buying tours online in my opinion.

That they advertised non dairy milk as an option but had none available for a cappuccino coffee when I requested it in the hotel's restaurant

The staff we dealt with were very helpful, the rooms were spotlessly clean and the beds very comfortable.

The breakfast at the hotel restaurant was limited in choices and definitely not worth the money. The shower heads need replacing in both our rooms.

I asked the staff how to set a timer and change the temperature on the AC but you can't do it, it's better to stay on the hallway

clean, nice and comfortable. Amazing staff, very friendly and helpful. Nice bed. Finally a hot shower.

A bit far from the places of interest in Tuxtla. Restaurant a little bit depressing.

good value - price .I would come back.

everything

everything

Evertything was clean, staff was great, room was perfect

the towels weren't soft

lovely,: friendly staff, delicious well prepared food,

Nice location. It has a great pool and service. A lot of restaurants nearby.

Perfectly fine option for accommodation in Tuxtla. Beds comfortable.

Bit run down, could do with a lick of paint. Pool freezing cold (February)