Hotel JAL City Kannai Yokohama

Our room was big enough to meet our needs including space for two large bags and two cabin bags. It is an easy walk to the Nihon Odori subway station and to the Osanbashi pier. We were able to visit several sites on foot including the Red Brick Warehouse, the Silk Museum, Chinatown and Yamashita Gardens. Great price.

The front desk staff was very friendly and helpful. I had a package delivered to the hotel, which they held for us until we checked in, after arriving from an international flight. They were expecting me to arrive that day and brought the package out without my asking, which I think is great customer service. The room was also really clean and had all the amenities we needed (I liked that there were actual glasses and coffee cups, instead of single-use plastic ones). The room size is about standard for a business hotel in Japan, but there are also nice touches like a desk with a pull-out shelf and another small table, so if there are two of you staying in the room, you can both work at the same time. There is a Lawson convenience store just around the corner, so you can pick up all the snacks and drinks you need. The location is also very good for getting around the Kannai and Motomachi area, and Nihon Odori Station (Blue line) is about a 5-minute walk away. Overall, this is a very good value hotel and exceeded my expectations for a business hotel in Japan.

There wasn't anything I didn't like about this property.

The location was conveniently situated. The breakfast was excellent using local vegetables and so much choices.

the room was smaller than expected. if I had known, I could have booked a larger and better room.

good location for our cruise staff pleasant

nice and clean room close to China town and about 10 minutes walk to the main area

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Check in was smooth. Room was clean and quite a right size for a family of three. Love the toiletries easily available in the room instead of self service at some hotel. There was a hair dryer that I need to use right after my shower. I love their shampoo and conditioner that left my hair so smooth after dry. Hotel was walkable from the train, very close to Yokohama Chinatown.

Nothing much. My hubby went in to check what was available for breakfast buffet and he found the choice are limited.

Room was spacious enough for two of us. We had 2 medium size luggage and 2 cabin baggage. I was very glad there was a kettle in room. As I was having a flu, I need to drink more warm water whenever I was in the room. It's a bit far off from Airport Bus drop off point to Hotel. Metro station was within walking distance and so are the cafes and 7-11, lawson & Aeon supermarkets.

I would love to have simple breakfast in your hotel instead of only buffet breakfast.

This was our second stay at this hotel and it was great, just as the first one. I forgot to mention in my previous review that one thing I really liked was how quiet the room was. I got a good night's sleep the entire time, which isn't always the case with a centrally located property. I would also recommend the restaurant. We didn't have breakfast there but the set lunch was excellent. The front desk and all the staff are also really professional and polite.

There wasn't anything I didn't like about this hotel.

This was a great hotel. Friendly helpful front desk team, very welcoming. The room was great. We could lie our suitcase down in the hallway so enough space to move around, had a desk, coffee maker, comfy bed, clean & well presented. Not a huge room but certainly had everything we needed. The location was an easy walk from the subway, close to Chinatown & other places of interest. We really enjoyed our night here & would highly recommend.

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The room was larger than some Japanese hotel rooms, was very well equipped, had comfortable large beds and a good bathroom. The staff were very helpful with enquiries and with pre-booking a taxi to Haneda Airport for 0530. I strongly recommend this hotel in Yokohama.