3,666 reviews
From
$16610 Yamashita-Cho Naka-Ku, Yokohama, 231-0023, Japan
3,666 reviews
1/72
From
$166Free wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Welcome to Hotel New Grand, a luxurious 4-star hotel located in the heart of Yokohama, Japan. Situated at 10 Yamashita-Cho Naka-Ku, this stylish hotel is just 0.8mi from the city center, offering the perfect blend of convenience and comfort for your stay. With 3666 reviews to its name, Hotel New Grand has proven to be a popular choice among travelers seeking a memorable experience.
This pet-friendly hotel boasts a range of amenities to cater to every need of its guests. From free WiFi and air conditioning to a kid-friendly buffet and 24-hour front desk, Hotel New Grand strives to make your stay as enjoyable as possible. Indulge in delicious meals at the restaurant, unwind at the bar, or take in the scenic views from the terrace and garden. With non-smoking rooms, room service, and free toiletries, every detail is taken care of for a relaxing stay.
Experience the charm and hospitality of Hotel New Grand, where comfort meets style in Yokohama. With convenient features like private parking (additional charges apply) and easy access to the city center, this hotel is the ideal choice for your next adventure in Japan. Book your stay now for an unforgettable experience at a starting price that suits your budget.
Indulge in a variety of dining experiences without leaving the comfort of Hotel New Grand. Choose from an array of cuisines at the on-site restaurants like パノラミックレストラン ル・ノルマンディ for a taste of traditional French fare or イル・ジャルディーノ to savor authentic Italian dishes. Craving European flavors? Head to ザ・カフェ to satisfy your taste buds. For those longing for British cuisine, a visit to ラ・テラス is a must. And if you're in the mood for authentic Japanese dishes, 熊魚菴 たん熊北店 offers a taste of Japan's culinary delights. Whether you're seeking a romantic setting or a traditional ambiance, the hotel's restaurants cater to various preferences, ensuring a delightful dining experience during your stay.
For a touch of elegance and culinary satisfaction, guests can dine at シーガーディアンII, where the traditional and romantic ambiance sets the stage for a memorable meal. With a rich selection of dining options available on-site, Hotel New Grand ensures that every palate is delighted. From French delicacies to Japanese specialties, the hotel's gastronomic offerings are certain to elevate your stay in Yokohama.
When it comes to payment options, Hotel New Grand offers convenience and flexibility. In addition to accepting cash, the hotel accommodates various payment methods, including JCB, Visa, Mastercard, American Express, Diners Club, NICOS, and UC. Guests can rest assured that settling their bills at the hotel is hassle-free, allowing for a smooth and enjoyable stay filled with culinary delights and memorable experiences.
Closest airports
Tokyo International Airport
10.4miNarita International Airport
47miFree wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Bidet
Private Bathroom
Free toiletries
Bathtub
Restaurant
Terrace
Garden
Upper floors accessible by elevator
Bayside
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More details
Bayside Twin Room for 2 People - Non-Smoking, Newly Renovated
Show 5 photos
Check Grand Club Tower, 3 Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The spacious triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 3 beds.
Show 5 photos
Tower, Twin, Smoking Allowed
1 Twin Bed
345 sqft
Wheelchair accessible
x4
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x3
More details
Tower Bldg. Twin Smoking is 344 square feet and includes 2 single beds 80-130 width plus tea and coffee making facilities and is Wheelchair-accessible.
Show 7 photos
Check, 1 Bed
195 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This wheelchair accessible single room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 1 bed.
Show 6 photos
Superior Bayside Tower, 2 Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
Show 5 photos
Check Grand Club Suite Tower
1 Twin Bed
690 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
This suite has air conditioning, mini-bar and bathrobe. Guest can access to Club Lounge (9:00-19:00).
Show 5 photos
Check Grand Club Tower, Twin
1 Twin Bed
345 sqft
Free wifi
Minibar
Flat-screen TV
Refrigerator
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More details
Featuring a chic ambiance and sweeping bay views from a high floor, rooms are equipped with a flat-screen TV, a fridge and free wired internet. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 guests. Please indicate the correct number of guests at time of booking. Guest can access to Club Lounge (9:00-19:00).
Show 3 photos
Check Grand Main
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Show 3 photos
Check Main, 1 Bed
185 sqft
Minibar
Flat-screen TV
Refrigerator
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The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a mini-bar, as well as a wardrobe. The unit offers 1 bed.
Show 5 photos
Check Tower, Twin, Bay View
1 Twin Bed
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More details
Show 5 photos
Check Standard Tower, 2 Twin, Bay View
2 Twin Beds
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.
Main, Twin, Park View
1 Twin Bed
30 sqft
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More details
Show 2 photos
Main, 2 Single
215 sqft
Wheelchair accessible
More details
Main Bldg. Single Room Non-Smoking is 215 square feet and includes 2 single beds 80-130 width plus tea and coffee making facilities and is Wheelchair-accessible.
Show 12 photos
Bayside, 2 Bed
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Superior Comfort, Triple, Bay View
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Superior Floor Bay Side Comfort Triple Room
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Tower, Triple, Smoking Allowed
1 Twin Bed
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TRIPLE Tower Bldg. Twin 3pax Use Smoking
Standard Corner Tower, Smoking Allowed, Bay View
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Standard Floor Bay View Corner Double Room Tower Smoking
Show 3 photos
Grand Main, Single Use
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More details
Show 6 photos
Check Superior Tower, 1 Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Show 4 photos
Bayfront
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More details
Show 3 photos
Tower, Twin, Single Use
1 Twin Bed
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Check, Twin
1 Twin Bed
345 sqft
Wheelchair accessible
x4
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x3
More details
Late check-in after 20:00 Regular Twin is 344 square feet and includes 2 single beds 80-130 width plus tea and coffee making facilities and is Wheelchair-accessible.
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Run Of House
1 Double Bed
x4
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x3
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Room Run Of House
Show 2 photos
Single Room, City View
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More details
Show 6 photos
Check Grand Suite Main
575 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
This suite features a mini-bar, seating area. Guest can access to Club Lounge (9:00-19:00).
Show 5 photos
Tower
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More details
Tower Building Twin Room for 2 People - Non-Smoking
Tower, Harbour View
35 sqft
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Annex
x10
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x6
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Room Annex
Tower Executive High Floor, Twin
1 Twin Bed
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More details
Show 5 photos
Check Standard Tower, King, Bay View
1 King Size Bed
345 sqft
Free wifi
Minibar
Flat-screen TV
Refrigerator
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More details
Featuring a King-size bed, a chic ambiance and large windows offering ocean views, rooms are equipped with a flat-screen TV, a fridge and free wired internet. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries.
Show 3 photos
Twin Room, City View
1 Twin Bed
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Grand Suite Main
1 Double Bed
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Main Building Grand Suite with Double Bed - Non-Smoking
Show 6 photos
Check Superior Bayside Tower, Triple
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The spacious triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The triple room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 3 beds.
Suite Club Grand
1 Twin Bed
x8
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x5
More details
Grand Club Floor Semi Suite Hollywood Twin
Show 6 photos
Check Grand Deluxe Main, Twin
1 Twin Bed
360 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a mini-bar, a seating area and a wardrobe. The unit has 2 beds.
Show 5 photos
Superior Bayside Tower
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Superior Floor Bayside Double - Tower Building - Non Smoking
Show 5 photos
Tower, Smoking Allowed
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Tower Building Twin Room for 2 People - Smoking
Show 5 photos
Check Tower, Twin, Smoking Allowed
1 Twin Bed
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More details
Show 5 photos
Check Tower, Twin
1 Twin Bed
+
More details
Show 6 photos
Grand Suite Main, 2 Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 6 photos
Check Superior Tower, Twin
1 Twin Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Show 5 photos
Check Superior Bayfront Tower, 2 Twin
2 Twin Beds
365 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.
Show 5 photos
Grand Tower, 2 Bed, Club Lounge Access
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 5 photos
Check Standard Tower, Twin, Smoking Allowed
1 Twin Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
This triple room features a sofa, mini-bar and electric kettle. An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Show 7 photos
Run Of House, Single
More details
Bayfront Corner
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More details
Bayfront Corner Double Room - Non-Smoking, Newly Renovated
Show 6 photos
Check Superior Bayside Tower, Twin
1 Twin Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
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More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Show 2 photos
Main, Single
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More details
Main Building Single Room - Non-Smoking
Show 4 photos
Check Grand Main, 2 Twin
2 Twin Beds
290 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. This wheelchair accessible twin room has air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit has 2 beds.
Suite Club Economy
x8
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x5
More details
Suite Club Economy
Deluxe Main, Twin, Park View
1 Twin Bed
35 sqft
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More details
Show 5 photos
Check Standard Tower, 3 Bed, Smoking Allowed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The triple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 3 beds.
Show 5 photos
Check Standard Tower, 2 Twin, Smoking Allowed, Bay View
2 Twin Beds
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit has 2 beds.
Show 6 photos
Grand Suite Tower, Club Lounge Access
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 6 photos
Deluxe Grand Main, 2 Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Single Room
+
More details
Show 6 photos
Bayfront Tower Superior
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Tower Executive High Floor
+
More details
Show 6 photos
Check Superior Tower, Triple
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The spacious triple room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
Show 5 photos
Check Standard Tower, 3 Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The spacious triple room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The triple room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 3 beds.
Show 5 photos
Check Standard Tower, 1 Bed, Smoking Allowed, Bay View
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.
Main, Park View
30 sqft
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More details
Tower, Twin, Harbour View
1 Twin Bed
35 sqft
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More details
Show 5 photos
Check Standard Tower, 2 Twin
2 Twin Beds
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Show 5 photos
Check Tower, Bay View
+
More details
Show 4 photos
Check Grand Club Tower
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
This double room features a view, executive lounge access and satellite TV. Guest can access to Club Lounge (9:00-19:00).
Main, Single, Smoking Allowed
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More details
Main Building Single Room - Smoking
Show 3 photos
Tower, Triple
+
More details
Show 6 photos
Check Grand Main, 1 Bed
290 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room provides air conditioning, a mini-bar, a seating area, a wardrobe, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Show 5 photos
Bayfront Tower Superior, 2 Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 2 photos
Triple Room, City View
x3
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x3
More details
Show 5 photos
Check Superior Bayside Tower, 1 Bed
345 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 1 bed.
Show 6 photos
Check Superior Bayfront Corner Tower, 1 Bed
365 sqft
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.
Standard Room
1 Twin Bed
1 Double Bed
x4
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x3
More details
Suite
1 Double Bed
x8
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x5
More details
Suite With Double Bed
Twin Room, Harbour View
1 Twin Bed
x4
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x3
More details
Room With Bay View
x4
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x3
More details
Room Bay View
Show 5 photos
Tower, 2 Bed, Smoking Allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 5 photos
Tower, 2 Single, Smoking Allowed
+
More details
Club
x10
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x6
More details
Room Club
Room - 2 Twin, Bay View
1 Twin Bed
x4
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x3
More details
Superior Tower
+
More details
Superior Floor Tower Side Double Room
Show 3 photos
Tower, Twin
1 Twin Bed
+
More details
Room - 2 Twin
x10
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x6
More details
Tower, Smoking Allowed, Bay View
1 Double Bed
35 sqft
+
More details
Tower, Twin, Smoking Allowed, Bay View
1 Twin Bed
+
More details
Tower Building Bay View Room with Twin Bed - Smoking
Executive, Twin
1 Twin Bed
x4
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x3
More details
Room, Smoking Allowed
x4
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x3
More details
Smoking With Views
Economy
x10
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x6
More details
Room Economy
Deluxe, Twin, Park View
1 Twin Bed
x4
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x3
More details
Room With Sea View
x4
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x3
More details
Room Sea View
Superior
x4
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x3
More details
Room Superior
Studio
x5
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x3
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Studio With Views
Room With City View
x10
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x6
More details
Room City View
Room - 2 Twin, Smoking Allowed
1 Twin Bed
x4
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x3
More details
[Twin room] [Smoking]
Grand Deluxe
1 Twin Bed
x10
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x6
More details
Room Grand Deluxe
Suite Premier
x8
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x5
More details
Suite Premier
Grand Suite, King
1 King Size Bed
x8
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x5
More details
Suite Grand
Premier
x10
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x6
More details
Premier
Grand
x4
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x3
More details
Grand
Grand, 2 Twin
1 Twin Bed
x4
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x3
More details
Twin Room, Park View
1 Twin Bed
x4
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x3
More details
Tower, Bay View
1 Double Bed
35 sqft
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More details
Room With Harbour View
x4
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x3
More details
Harbour View
Show 6 photos
Superior Tower, Twin
1 Twin Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
King Room
1 King Size Bed
x4
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x3
More details
King Bed Non Smoking
Superior, City View
x4
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x3
More details
Superior City View
Superior, Ocean View
x4
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x3
More details
Superior Ocean View
Executive
x4
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x3
More details
Show 3 photos
Grand Main
+
More details
Room With Park View
x10
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x6
More details
Show 3 photos
Grand Main, Twin
1 Twin Bed
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Grand Twin Room Main Building
Tower, Twin, Bay View
1 Twin Bed
+
More details
Tower Building Bay View Room with Twin Bed - Non-Smoking
Show 5 photos
Tower, 2 Bed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Deluxe
x10
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x6
More details
Deluxe Non Smoking
Show 3 photos
Main
Minibar
Flat-screen TV
Refrigerator
+
More details
Superior, Bay View
x4
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x3
More details
Superior Bay View
Deluxe, Twin
1 Twin Bed
x4
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x3
More details
Show 4 photos
Grand Tower, Club Lounge Access
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Club Grand
x4
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x3
More details
Club Grand
Deluxe, Park View
x10
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x6
More details
Room Deluxe Park View
Triple Room
x3
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x4
More details
Room - 3 Twin
3 Twin Beds
x4
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x3
More details
Executive Tower, 2 Bed
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More details
Tower, 1 Twin, Smoking Allowed, Bay View
1 Twin Bed
+
More details
Tower, 2 Bed, Harbor View
+
More details
Single Room, Bay View
More details
Superior, Twin
1 Twin Bed
x4
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x3
More details
Deluxe Main, 2 Bed, Park View
+
More details
Twin Room, Ocean View
1 Twin Bed
x4
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x3
More details
Grand, Single
More details
Main, 2 Bed, Park View
+
More details
Run Of House, 2 Twin
1 Twin Bed
x4
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x3
More details
Club Grand, 2 Twin
1 Twin Bed
x4
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x3
More details
Superior, Single Use
+
More details
Superior, Twin, City View
1 Twin Bed
x4
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x3
More details
Double Room, Smoking Allowed, Single Use
+
More details
Grand Suite, Club Lounge Access
+
More details
Tower, 1 Twin, Bay View
1 Twin Bed
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More details
Executive Tower
+
More details
Premier, Twin
1 Twin Bed
x4
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x3
More details
Club, Twin
1 Twin Bed
x4
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x3
More details
Room - 1 Twin
1 Twin Bed
x4
+
x3
More details
Main, Smoking Allowed
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More details
Annex Building
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More details
Club Suite
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More details
9
3,666 reviewsFrom
$166Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Cecilia
10
10
Location: next to Yamashita Park, 5 mins to Chinatown, 8 mins to Gundam Factory and 15 mins to Red Brick Building. Staff: Excellent! Friendly and helpful (huge thanks to M Sekiguchi san, M Sonoda san and A. Niihara san) Room: We had an amazing room in the Main Building with a view of the bay. Can see Gundam Factory and we watched the fireworks at Osanbashi. May not be the most “modern” but we didn’t need that. Main Building - this was gorgeous. Haven’t seen the rooms in the Tower Building but love the Main Building for that historic look. Café (Main Building) - always a queue so book beforehand. Loved the Neapolitan, Seafood Doria or the pudding!
Nothing!
🇸🇬
Richard
9.1
9.1
The staff from Reception to Housekeeping were wonderful - so friendly, helpful and polite . We liked the new Tower Block with a room on the 6th Floor , whilst able to enjoy the atmosphere and facilities of the Old Hotel dating from the early 20th century . Location was good for the Yamashita Park , the Ship and Gondam but we are not great fans of China Town and the crowds it draws. Not many restaurants in the area within walking distance and the Hotel Restaurants , though the food was excellent were really too pricy for us especially when our Daughter and Grandson joined on the 17th March . The room was extremely comfortable , beds , etc pillows a little too soft for us but OK . Liked the spaciousness and able to use my laptop easily . Good view .
Nothing really - everything was great
🇦🇺
Jackie
8.2
8.2
Room was spacious, clean and big enough for a family of 4. They converted the sofa bed for us. Clean and well maintained. Breakfast very nice, full table service with plenty of choice. Staff very pleasant and helpful. Concierge helped us locate a lost bag on the train. Excellent location, right near station and Chinatown. Close to little supermarket. Excellent coin laundry on 6th floor - although they should ditch the washer/dryer combos for regular washers and dryers that don't just steam your clothes and take forever.
Can't control the temperature in your own room, it's centrally controlled. It was way too hot, had to sleep with the window open.
🇸🇬
Pan
9.1
9.1
It was my second time staying, after 4 months of first time, and the reservation team Sakiko gave me the same room. The front desk manager Tanaka san was also there to say goodbye to us. He even mentioned that they are planning to upgrade the inroom clock to a digital clock to solve the problem of the ticking sound I complained previously. The service continues to be top notch.
Though the bedsheets and blankets are very clean, I discovered a stain on the mattress protector at 10pm. The team swiftly changed both bedsheets and mattress protector. It was unfortunate but I hope the housekeeping team could do a better job, to match the service team.
🇸🇬
Pan
10
10
it was not a common experience in Asia, that when you send your room requests for a famous hotel and they apologised to you for not able to fully satisfying you, and then asking you to probably consider an alternative hotel. Most hotels, would reply you that they will try their best. Majority would try, but they won’t do their best. Who would spend so much effort on a customer who would only spend one night! But Hotel new grand was different from the rest. The team definitely tried their best, from the start of my booking, till I waved goodbye. The room reservation team, Sakiko, was always honest and found time to elaborate on my room choices, the pros and cons of staying in her hotel, as she simply worried that their historic hotel would be too old for my liking. The lobby manager, Mr Tanaka, accompanied me during my checkin and checkout, showed me my room, assured me that everything was checked, and reconfirmed with me whether the room was to my liking. When I mentioned a minor issue during checkout that the in-room clock having a ticking sound, he quickly recorded down in his notes. The rest was memory, of the window view, of the running water that fills a bathtub within few minutes, of squeaky clean room, of staff and doorman who greeted u everytime you stepped out or went in the hotel, of their signature napolitan pasta and Seafood Doria. Thank you, Hotel new grand for making me fall in love with you, and Yokohama.
None
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Lillian
8.2
8.2
Excellent view of the waterfront from a very pretty hotel! The staff was very kind and accommodating. Really friendly service from start to finish. Good luggage storage as well, and very close to a train station!
For me the bed was not super comfortable because the pillows were very flat. The room was also quite warm and a little dated. It's an older hotel so I didn't mind as everything worked well, and the age of the hotel is part of the charm, but I think some people would be a bit disappointed by the fixtures so just want to point this out.
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Jennifer
10
10
I liked the lounge on the 16th floor where we stayed ! Having a quiet space to rest and have a drink or a cup of tea was lovely!
We arrived early at the hotel (after our long flight from Australia )and my 88 year old mother, who was travelling with my husband and I ,was not feeling well and needed to lie down. Our room was not ready but at 2pm the reception staff said we could access our rooms . When we checked out on the 18th November we were presented with an extra bill for both rooms for accessing our rooms before 3pm,We had not been informed of the extra charge when we checked in . I felt that it was unreasonable for the hotel to put an extra charge on our bills when the extra charge had not been disclosed to us at checkin . The only reason why we needed to access our rooms at 2pm was to care for my elderly mother.
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Peter
8.2
8.2
Hotel is in a good location as it is within a 5 to 10 min walking distance to the nearest train station (Motomachi-Chukagai), is within walking distance to the nearby chinatown street with good range of f&b options and near Gundam Factory Yokohama. The building itself is pretty old and may appeal to guests who prefer a classic looking accommodation option.
There was heavy lift usage on a Sunday morning, probably the hotel was holding an event and we had to wait for the lift for around 15min.
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Asako
9.1
9.1
Stayed here for one week. The room was spacious with a gorgeous view of Minatomirai. We stayed in a triple room and all 3 beds were very comfortable. Staff were very professional and polite. I'd recommend this hotel to anyone staying in Yokohama.
The only thing is if the fridge was for us to use (keep our drinks cold when it was super hot outside), it would have been great. Having it stocked with mini-bar items may be convenient for some people but I would rather have used it to keep our own drinks cold.
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John
10
10
The location was absolutely perfect. Coming from busy Tokyo it was a nice reprieve to be able to see the ocean. The hotel itself was gorgeous, very comfortable and the staff made it so easy to add an extra bed with no trouble at all for a very reasonable price/night. Very clean. They also provided our 6 year old with her own tiny children's slippers on arrival.
completely our fault, but we didn't realise the beds were so narrow. We thought they were a double size but were a king single size.
Airports
Tokyo International Airport
10.4miNarita International Airport
47miAirports
Tokyo International Airport
10.4miNarita International Airport
47miAttractions
Happo-en Garden
14.1miNezu Museum (Nezu Bijutsukan)
15.5miOmotesando
15.7miRoppongi
15.7miYoyogi Park (Yoyogi Koen)
15.8miMeiji Jingu Stadium
16.3miAkasaka Palace (State Guest House)
16.9miRobot Restaurant
17.5miSanrio Puroland
17.5miInokashira Park
18.1miTokyo Daijingu Shrine
18.4miTokyo Dome City
18.9miKokugikan Sumo Stadium & Museum
19.2miYanaka
20.5miRikugien Garden
20.7miパノラミックレストラン ル・ノルマンディ
Cuisines
FrenchAmbiances
Traditional•Romanticイル・ジャルディーノ
Cuisines
ItalianAmbiances
Traditional•Romanticザ・カフェ
Cuisines
EuropeanAmbiances
Traditional•Romanticラ・テラス
Cuisines
BritishシーガーディアンII
Ambiances
Traditional•Romantic熊魚菴 たん熊北店
Cuisines
JapaneseAmbiances
TraditionalFree wifi
Air conditioning
Kid-friendly buffet
24-hour front desk
Non-smoking rooms
Bar
Elevator
Room service
Bidet
Private Bathroom
Free toiletries
Bathtub
Restaurant
Terrace
Garden
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
General
Air conditioning
Carpeted
Chapel/Shrine
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beauty services
Body treatments
Facial treatments
Massage
From
$166Pets
Pets are not allowed.
Internet
Wired internet is available in the hotel rooms and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Private parking is available on site (reservation is not needed) and costs JPY 1500 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 0 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cards accepted at this property
Diners Club,
JCB,
Visa,
American Express,
Mastercard,
NICOS,
UC,
Cash only
This property accepts cash.
Is there parking available at Hotel New Grand?
Yes, Hotel New Grand offers convenient on-site parking for ¥1,500 per day.
What's the nightly rate at Hotel New Grand?
Rooms at Hotel New Grand are available starting from $166. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Hotel New Grand?
The Hotel New Grand offers various room types, including standard rooms, suites, and deluxe rooms. Occupancy ranges from single to triple occupancy. Bed sizes include single, double, and queen, and room sizes vary depending on the room type. Smoking is allowed in some rooms.
Which amenities can guests enjoy at Hotel New Grand?
Guests at Hotel New Grand can spend their time enjoying a variety of leisure amenities. They can dine at the hotel's various on-site restaurants offering a range of cuisines such as French, Italian, European, British, and Japanese. Those looking for a romantic setting can choose from traditional and romantic ambiances. Guests can relax in the terrace or garden area. The hotel provides non-smoking rooms and free toiletries for a comfortable stay. The 24-hour front desk ensures convenience, and private parking is available on site. With air conditioning and room service, guests can have a pleasant and hassle-free stay at the hotel.
Is there an in-house restaurant at Hotel New Grand?
The Hotel New Grand has multiple on-site restaurants offering various cuisines such as French, Italian, European, and British. The ambiances of the restaurants range from traditional to romantic, providing diverse dining experiences for guests staying at the hotel.
Does Hotel New Grand accept credit cards and cash payments?
Hotel New Grand accepts credit cards such as JCB, Visa, Mastercard, American Express, Diners Club, NICOS, UC. Cash payments are also accepted at the hotel.
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