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+1-833-728-20413,666 reviews
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$11810 Yamashita-Cho Naka-Ku, Yokohama, 231-0023, Japan
Reservations:
+1-833-728-20413,666 reviews
1/72
Restaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Terrace
24-hour front desk
Welcome to the vibrant Hotel New Grand, a charming 4-star escape nestled in the heart of Yokohama, Japan. Just a breezy 0.8mi away from the city center, this splendid hotel combines rich history with modern-day comforts, making it the perfect launchpad for your adventures. With prices starting from just $118, you'll be perfectly positioned to explore everything this beautiful city has to offer, from the stunning waterfront to the bustling streets of Chinatown.
Once you check in, prepare to be dazzled by an array of amenities designed to cater to every type of traveler. Dive into delectable dishes at the on-site restaurant, cozy up with a book on the terrace, or unwind with a soothing massage (extra charges apply). The hotel ensures you're never out of touch with complimentary Wi-Fi and boasts features like air conditioning, private parking, and a kid-friendly buffet to keep the little ones happy. Guests rave about the inviting garden and spacious rooms equipped with essential comforts like free toiletries and plush bathtubs.
But don't just take our word for it; with over 3,600 reviews, visitors have shared their glowing experiences that highlight the exceptional service and welcoming atmosphere at Hotel New Grand. Whether you’re planning a family getaway, a romantic escape, or a solo adventure, this delightful haven awaits to offer you an unforgettable stay amid the beauty of Yokohama.
As you prepare for your culinary journey, Hotel New Grand offers an impressive selection of on-site dining options that will tantalize your taste buds. Start your day with a traditional European breakfast at ザ・カフェ, where the morning light dances off the dishes as you indulge in an array of pastries and fresh fruits. For a touch of romance, reserve a table at the French-inspired パノラミックレストラン ル・ノルマンディ, where delectable entrées are paired with stellar views of the waterfront. If you're craving something Italian, head to イル・ジャルディーノ for a cozy evening of classic pasta dishes that will have you dreaming of a gondola ride in Venice. With each restaurant showcasing unique ambiances and exquisite cuisines, your dining experiences here are sure to be as memorable as your day will be.
Move on to a leisurely morning stroll through the beautifully landscaped gardens—perfect for morning reflections or afternoon breaks. Grab a book and lose yourself amidst the flowers and lush greenery, or simply bask in the tranquil atmosphere. The hotel’s terrace is another delightful spot, offering picturesque views that will lull you into a relaxation vibe. Whether you’re traveling solo or with loved ones, these peaceful corners of the hotel are the ideal settings for creating little memories between excursions on the bustling streets outside.
Your adventure isn’t complete if you don’t take a moment to explore the surrounding gems of Yokohama. Visit the nearby waterfront promenade to soak in the vibrant atmosphere, or stroll through Chinatown—just a stone's throw away—where you can dive into the rich culture and irresistible street food. With Hotel New Grand as your base, your days can be filled with exploration and your nights enriched with culinary delights! So, pack your bags and get ready for an unforgettable experience in one of Japan's most captivating cities.
Closest airports
Tokyo International Airport
10.4miNarita International Airport
47miRestaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Bidet
Free toiletries
Bathtub
Garden
Upper floors accessible by elevator
Show 4 photos
Tower, Twin, Smoking Allowed
1 Twin Bed
Smoking allowed
Free wifi
Minibar
Flat-screen TV
Refrigerator
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More details
Show 3 photos
Tower, Double, Smoking Allowed, Bay View
1 Double Bed
Smoking allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 3 photos
Tower, 2 Twin Beds, Smoking Allowed, Bay View
1 Twin Bed
Smoking allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 3 photos
Main Grand, Twin
1 Twin Bed
Smoking not allowed
Minibar
Wheelchair accessible
+
More details
Show 2 photos
Tower, 2 Twin Beds
1 Twin Bed
Smoking not allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 2 photos
Superior Tower, Twin
1 Twin Bed
Smoking not allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
Show 8 photos
Bayfront, Twin
1 Twin Bed
Smoking not allowed
More details
Show 8 photos
Main
Smoking not allowed
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
Show 3 photos
Twin Room, City View
1 Twin Bed
Smoking not allowed
+
More details
Show 3 photos
Grand, Twin
1 Twin Bed
Smoking not allowed
+
More details
Show 2 photos
Twin Room, Harbour View
1 Twin Bed
Smoking not allowed
+
More details
Show 3 photos
Superior Tower
Smoking not allowed
Minibar
Flat-screen TV
Refrigerator
Wheelchair accessible
+
More details
9
3,666 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Cecilia
10
February 2024
Location: next to Yamashita Park, 5 mins to Chinatown, 8 mins to Gundam Factory and 15 mins to Red Brick Building. Staff: Excellent! Friendly and helpful (huge thanks to M Sekiguchi san, M Sonoda san and A. Niihara san) Room: We had an amazing room in the Main Building with a view of the bay. Can see Gundam Factory and we watched the fireworks at Osanbashi. May not be the most “modern” but we didn’t need that. Main Building - this was gorgeous. Haven’t seen the rooms in the Tower Building but love the Main Building for that historic look. Café (Main Building) - always a queue so book beforehand. Loved the Neapolitan, Seafood Doria or the pudding!
Nothing!
Richard
9.1
April 2024
The staff from Reception to Housekeeping were wonderful - so friendly, helpful and polite . We liked the new Tower Block with a room on the 6th Floor , whilst able to enjoy the atmosphere and facilities of the Old Hotel dating from the early 20th century . Location was good for the Yamashita Park , the Ship and Gondam but we are not great fans of China Town and the crowds it draws. Not many restaurants in the area within walking distance and the Hotel Restaurants , though the food was excellent were really too pricy for us especially when our Daughter and Grandson joined on the 17th March . The room was extremely comfortable , beds , etc pillows a little too soft for us but OK . Liked the spaciousness and able to use my laptop easily . Good view .
Nothing really - everything was great
Jackie
8.2
March 2024
Room was spacious, clean and big enough for a family of 4. They converted the sofa bed for us. Clean and well maintained. Breakfast very nice, full table service with plenty of choice. Staff very pleasant and helpful. Concierge helped us locate a lost bag on the train. Excellent location, right near station and Chinatown. Close to little supermarket. Excellent coin laundry on 6th floor - although they should ditch the washer/dryer combos for regular washers and dryers that don't just steam your clothes and take forever.
Can't control the temperature in your own room, it's centrally controlled. It was way too hot, had to sleep with the window open.
Pan
9.1
April 2024
It was my second time staying, after 4 months of first time, and the reservation team Sakiko gave me the same room. The front desk manager Tanaka san was also there to say goodbye to us. He even mentioned that they are planning to upgrade the inroom clock to a digital clock to solve the problem of the ticking sound I complained previously. The service continues to be top notch.
Though the bedsheets and blankets are very clean, I discovered a stain on the mattress protector at 10pm. The team swiftly changed both bedsheets and mattress protector. It was unfortunate but I hope the housekeeping team could do a better job, to match the service team.
Pan
10
January 2024
it was not a common experience in Asia, that when you send your room requests for a famous hotel and they apologised to you for not able to fully satisfying you, and then asking you to probably consider an alternative hotel. Most hotels, would reply you that they will try their best. Majority would try, but they won’t do their best. Who would spend so much effort on a customer who would only spend one night! But Hotel new grand was different from the rest. The team definitely tried their best, from the start of my booking, till I waved goodbye. The room reservation team, Sakiko, was always honest and found time to elaborate on my room choices, the pros and cons of staying in her hotel, as she simply worried that their historic hotel would be too old for my liking. The lobby manager, Mr Tanaka, accompanied me during my checkin and checkout, showed me my room, assured me that everything was checked, and reconfirmed with me whether the room was to my liking. When I mentioned a minor issue during checkout that the in-room clock having a ticking sound, he quickly recorded down in his notes. The rest was memory, of the window view, of the running water that fills a bathtub within few minutes, of squeaky clean room, of staff and doorman who greeted u everytime you stepped out or went in the hotel, of their signature napolitan pasta and Seafood Doria. Thank you, Hotel new grand for making me fall in love with you, and Yokohama.
None
Lillian
8.2
April 2024
Excellent view of the waterfront from a very pretty hotel! The staff was very kind and accommodating. Really friendly service from start to finish. Good luggage storage as well, and very close to a train station!
For me the bed was not super comfortable because the pillows were very flat. The room was also quite warm and a little dated. It's an older hotel so I didn't mind as everything worked well, and the age of the hotel is part of the charm, but I think some people would be a bit disappointed by the fixtures so just want to point this out.
Jennifer
10
November 2023
I liked the lounge on the 16th floor where we stayed ! Having a quiet space to rest and have a drink or a cup of tea was lovely!
We arrived early at the hotel (after our long flight from Australia )and my 88 year old mother, who was travelling with my husband and I ,was not feeling well and needed to lie down. Our room was not ready but at 2pm the reception staff said we could access our rooms . When we checked out on the 18th November we were presented with an extra bill for both rooms for accessing our rooms before 3pm,We had not been informed of the extra charge when we checked in . I felt that it was unreasonable for the hotel to put an extra charge on our bills when the extra charge had not been disclosed to us at checkin . The only reason why we needed to access our rooms at 2pm was to care for my elderly mother.
Peter
8.2
March 2024
Hotel is in a good location as it is within a 5 to 10 min walking distance to the nearest train station (Motomachi-Chukagai), is within walking distance to the nearby chinatown street with good range of f&b options and near Gundam Factory Yokohama. The building itself is pretty old and may appeal to guests who prefer a classic looking accommodation option.
There was heavy lift usage on a Sunday morning, probably the hotel was holding an event and we had to wait for the lift for around 15min.
Asako
9.1
September 2023
Stayed here for one week. The room was spacious with a gorgeous view of Minatomirai. We stayed in a triple room and all 3 beds were very comfortable. Staff were very professional and polite. I'd recommend this hotel to anyone staying in Yokohama.
The only thing is if the fridge was for us to use (keep our drinks cold when it was super hot outside), it would have been great. Having it stocked with mini-bar items may be convenient for some people but I would rather have used it to keep our own drinks cold.
John
10
January 2024
The location was absolutely perfect. Coming from busy Tokyo it was a nice reprieve to be able to see the ocean. The hotel itself was gorgeous, very comfortable and the staff made it so easy to add an extra bed with no trouble at all for a very reasonable price/night. Very clean. They also provided our 6 year old with her own tiny children's slippers on arrival.
completely our fault, but we didn't realise the beds were so narrow. We thought they were a double size but were a king single size.
Airports
Tokyo International Airport
10.4miNarita International Airport
47miAirports
Tokyo International Airport
10.4miNarita International Airport
47miAttractions
Happo-en Garden
14.1miNezu Museum (Nezu Bijutsukan)
15.5miOmotesando
15.7miRoppongi
15.7miYoyogi Park (Yoyogi Koen)
15.8miMeiji Jingu Stadium
16.3miAkasaka Palace (State Guest House)
16.9miRobot Restaurant
17.5miSanrio Puroland
17.5miInokashira Park
18.1miTokyo Daijingu Shrine
18.4miTokyo Dome City
18.9miKokugikan Sumo Stadium & Museum
19.2miYanaka
20.5miRikugien Garden
20.7miパノラミックレストラン ル・ノルマンディ
Cuisines
Ambiances
イル・ジャルディーノ
Cuisines
Ambiances
ザ・カフェ
Cuisines
Ambiances
ラ・テラス
Cuisines
シーガーディアンII
Ambiances
熊魚菴 たん熊北店
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Air conditioning
Kid-friendly buffet
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Bidet
Free toiletries
Bathtub
Garden
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
General
Air conditioning
Carpeted
Chapel/Shrine
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Drying rack for clothing
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beauty services
Body treatments
Facial treatments
Massage
Pets are not allowed.
Wired internet is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs JPY 1500 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 0 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Diners Club,
JCB,
Visa,
American Express,
Mastercard,
NICOS,
UC,
Cash only
This property accepts cash.
Is there parking available at Hotel New Grand?
Yes, Hotel New Grand offers convenient on-site parking for ¥1,500 per day.
What's the nightly rate at Hotel New Grand?
Rooms at Hotel New Grand are available starting from $118. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
Which room categories can I book at Hotel New Grand?
The Hotel New Grand offers various room types, including standard rooms, suites, and deluxe rooms. Occupancy ranges from single to triple occupancy. Bed sizes include single, double, and queen, and room sizes vary depending on the room type. Smoking is allowed in some rooms.
Which amenities can guests enjoy at Hotel New Grand?
Guests at Hotel New Grand can spend their time enjoying a variety of leisure amenities. They can dine at the hotel's various on-site restaurants offering a range of cuisines such as French, Italian, European, British, and Japanese. Those looking for a romantic setting can choose from traditional and romantic ambiances. Guests can relax in the terrace or garden area. The hotel provides non-smoking rooms and free toiletries for a comfortable stay. The 24-hour front desk ensures convenience, and private parking is available on site. With air conditioning and room service, guests can have a pleasant and hassle-free stay at the hotel.
Is there an in-house restaurant at Hotel New Grand?
The Hotel New Grand has multiple on-site restaurants offering various cuisines such as French, Italian, European, and British. The ambiances of the restaurants range from traditional to romantic, providing diverse dining experiences for guests staying at the hotel.
Does Hotel New Grand accept credit cards and cash payments?
Hotel New Grand accepts credit cards such as JCB, Visa, Mastercard, American Express, Diners Club, NICOS, UC. Cash payments are also accepted at the hotel.
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