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7.9

139 reviews

Hotel Marroad Karuizawa

Hotel Marroad Karuizawa

1178 Karuizawa, Karuicawa-Machi, Kitasaku-Gun, Nagano, 389-0102, Japan

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Free parking

Restaurant

Free wifi

Room service

Free shuttle

Air conditioning

Kid-friendly buffet

Hotel Marroad Karuizawa

Welcome to Hotel Marroad Karuizawa, a delightful 3-star hotel nestled in the picturesque city of Naganohara, Japan. Located 13.9mi from the city center, this charming hotel offers a secluded retreat surrounded by lush greenery and stunning views. The hotel's address at 1178 Karuizawa, Karuicawa-Machi, Kitasaku-Gun ensures easy access to nearby attractions and activities.

With a total of 139 reviews, Hotel Marroad Karuizawa has garnered praise for its top-notch amenities and services. Guests can enjoy a range of facilities, including skiing, free parking, complimentary WiFi, and a convenient shuttle service. The hotel also features a golf course and tennis court for sports enthusiasts, while families will appreciate the kid-friendly buffet and spacious, non-smoking rooms. Indulge in delicious meals at the on-site restaurant, relax at the bar, or take a leisurely stroll through the beautiful garden.

Whether you're seeking a relaxing weekend getaway or an adventurous ski trip, Hotel Marroad Karuizawa offers a comfortable and inviting stay for travelers of all kinds. Immerse yourself in the serene surroundings, take advantage of the array of amenities, and create unforgettable memories at this enchanting Japanese hotel.

After a day of exploring the enchanting surroundings, guests can savor a culinary delight at the hotel's on-site restaurant, ルミエール. This restaurant offers a unique fusion of Japanese and European cuisines, ensuring a diverse dining experience for visitors. Whether you're in the mood for traditional Japanese flavors or European classics, you can indulge in a delightful meal crafted by the talented chefs at ルミエール.

Hotel Marroad Karuizawa provides a cozy and welcoming atmosphere for travelers, boasting a selection of beautifully designed rooms to suit different preferences. From the comfortable Standard rooms, ideal for a relaxing stay, to the authentic Japanese Style rooms, offering a taste of traditional Japanese hospitality, guests are sure to find the perfect retreat at this charming hotel. Each room accommodates 2 adults and 1 child, ensuring a pleasant stay for families or couples looking for a peaceful getaway amidst nature.

To enhance the guests' comfort and convenience during their stay, Hotel Marroad Karuizawa offers a seamless payment process by accepting cash as the only payment option. This straightforward system allows visitors to focus on enjoying their time at the hotel without any hassle. Embrace the simplicity of settling your bills with ease and make the most of your stay at this idyllic retreat in Naganohara, Japan.

Closest airports

Matsumoto Airport

41.9mi

Most popular amenities

Skiing

Free parking

Restaurant

Free wifi

Room service

Free shuttle

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

Non-smoking rooms

Free toiletries

Bathtub

Garden

Rooms

Show 5 photos

Nonsmoking

Flat-screen TV

Refrigerator

Non-smoking rooms

+

More details

Show 5 photos

Japanese Style

Flat-screen TV

Refrigerator

+

More details

Show 5 photos

2 Beds

Free wifi

Flat-screen TV

Refrigerator

+

More details

Show 5 photos

2 Beds, Nonsmoking

Flat-screen TV

Refrigerator

+

More details

Show 5 photos

Japanese Style, Nonsmoking

Flat-screen TV

Refrigerator

+

More details

Guest reviews

7.9

139 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇸🇬

Zhiquan

10

December 2022

It's a very quiet area and the staff are very helpful! The location is not near the train station but there is shuttle service from 9 to 6pm, you might want to give a call to the hotel to help you get one We enjoyed our stay here as it was comfortable and quiet. It was during the winter with snow so you will get a nice view by your window!

🇭🇰

Kenny

9.1

January 2023

good breakfast with garden view. hotel shuttle bus to ski area took only few minutes. staff very helpful to book restaurant near by.

no shuttle after 18:00

🇺🇸

Sanyo

9.1

December 2022

everybody friendly. serviced ex🥰

🇵🇭

Gay

8.2

April 2022

Breakfast was delicious and room was spacious

It was expensive

🇮🇪

Tak

8.2

November 2021

Amazing breakfast! So tidy room!!

🇬🇧

Haru

7.3

March 2023

A quick jaunt from the train station, this hotel is within easy walking distance to the old machi town. The hotel provides a free shuttle service from the station, which was helpful as we had quite a bit of luggage. We arrived early and our luggage was portered to our room. Post checkout, the hotel stored our luggage until we were ready to leave Karuizawa.

The room lacked power outlets for guests and we had to unplug lights in order to charge up our devices. We could not dial out using the room telephone.

🇸🇬

Benjamin

7.3

October 2022

The location of the hotel was very convenient and the shuttle bus service to/from the Karuizawa station was very handy. Breakfast spread was good and nutritious. Cleanliness in the hotel was excellent.

Tennis court was not available as advertised. I brought tennis rackets and shoes hoping to enjoy the game in the excellent weather but wasted carrying all the gear in my luggage. Disappointing.

🇦🇷

Fung

2.8

April 2023

Overcharging me by Marroad hotel Karuizawa Dear Sir / Madam, My room is 201on the night of 27 march 2023 in Marroad hotel Karuizawa. I request to refund my money back. I booked a 2 singlebeds with breakfast for 1person, but 2 person on that night. The extra charge is 9900 yen. It's overcharging me. I told your staff but they disregarded my concern. Here is my grounds, One 2 beds room, 1 person with breakfast. The standard rate in your website is 18700 yen. (PAID IN BOOKING. COM) One 2 beds room, 2 persons with breakfast. The standard rate in your website is 22,000yen. The difference for extra one person is 3300 yen. Your staff is inexperienced and refuse to listen to guests. Staff can't understand English. Seniors are not take responsibility. I'll sure will make complain to relevant council and organizations for your overcharging guests. I have no time to complain onsite but will continue to do so. So you can alert the issue and rectify asap. Regards, Maggie Wong https://www.marroad.jp/karuizawa/

Points of Interest Around Hotel Marroad Karuizawa

Attractions

Tomioka Silk Mill

16mi

Jigokudani Monkey Park (Jigokudani Yaen Koen)

28.3mi

Yudanaka Onsen

29.9mi

Restaurants

ルミエール

Cuisines

  • Japanese
  • European

Amenities of Hotel Marroad Karuizawa

Skiing

Free parking

Restaurant

Free wifi

Room service

Free shuttle

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

Non-smoking rooms

Free toiletries

Bathtub

Garden

Stay rules - Hotel Marroad Karuizawa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property