The location is great, so was the room and the staff. We particularly would like to commend front desk staff Tony. We had inadvertently reserved a smoking room, but Tony worked with his supervisor and came up with a great solution that saved the day. Thank you. Other staff were wonderful too, and many of them spoke English (beyond the call of duty, but appreciated). We appreciated the "I speak English" tag staff members wore -- but would like to note that it was written in Japanese :).

This is not about the hotel, but rather about Booking.com's website: It'd be great if Booking.com shows "you are about to book a smoking room. Are you sure?" in flashing red, so even distracted travelers like us could realize we are about to reserve a smoking room by mistake :).

Very clean and reasonably comfortable, with plenty of amenities and all the necessities you expect. The staff members are friendly and helpful. Close to a shopping district and some restaurants. The breakfast was very decent, delicious even. The introduction of ReFa beauty products is a nice touch if not a game changer.

Though the hotel was kind enough to accommodate our family of three (2 adults with an 11yo boy) the room we were assigned was smaller than expected. Parking could be a bit of a challenge especially if you’re not familiar with the area. The lobby lounge area is nice and offers complimentary coffee, but not exactly practical nor relaxing enough for guests to use. The breakfast restaurant is actually a bar at night, so it’s a bit crammed and not having enough tables for families especially during morning rush. The variety of food could be better but I suppose it is limited to the available space.

The hotel is nearby to all eateries and shopping. The hotel fits reasonably for 4 people as i was with my family of two kids. New and comfortable beds and excellent shower! The hotel is around 15 mins walk to Sendai station , if you baggage you can either take the cab or you could walk . walk is easy as it has covered walking street from the station to the hotel.

i didn’t take breakfast as I saw that the breakfast place will be at the Irish pub. so i skip having breakfast at the hotel. but i saw the price is only 1900 Yen.

I had a wonderful stay at the Daiwa Roynet Hotel in Hachinohe City. The room was exceptionally clean and cozy, making for a comfortable stay. The lobby offers complimentary high-quality coffee, tea, and various sanitary items, which I found very convenient. This hotel is ideal for both business and private trips, providing functional and comfortable accommodations. The bed was extremely comfortable, and the amenities were of high quality. I consistently choose Daiwa Roynet Hotels, even when traveling to other prefectures. Highly recommended!

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The service was excellent and the staff were friendly too. The room was clean and it was bigger than expected. The bathroom was also bigger than expected and that was great. The bed was also comfortable and I was happy that I could control the room temperature. The location was perfect for me and easy walking distance to Sendai Station and the Subway.

The noise was a bit much at times, especially late at night but it did quite down after a few minutes or so. Paying up to ¥500 to a load of washing was a bit steep.

The hotel is modern and the room was nice. Great location. My only reservation was that when we arrived during the evening the parking for the hotel was full and we were redirected to other parking further up the street for which we had to pay for albeit for a lower price. Other than that the stay was really lovely.

No parking

Awesome location next to the shopping streets. Its a vibrant atmosphere and close to many shoppings. The facilities are great and the staff are friendly. I really love the room as well.

Just a little far from the train station but its just a short taxi ride away. The location to the shopping street makes up for it.

The room was very comfortable and was a reasonable size for Japan. It is a short walk to the Sunmall Ichibancho and you can walk almost to Sendai Station undercover. There are plenty of restaurants in the area to choose from and a Lawson's on the 1st floor which was also very convenient.

The hotel is located right in the city center and easily accessible to local buses and about an 8-10 min walk from Sendai station. Even though it’s in a busy area, it was quiet inside the room. The water pressure from the shower head was amazing.

The bathtub is a bit on the smaller side, but the water pressure from the shower head was amazing!

The staff were all very lovely and helpful. Cleanliness was phenomenal, I cannot thank the cleaning staff enough! It was a very enjoyable and pleasant stay!